Can't do a factory reset from preinstall directory

Hi
I have a Satellite Pro L450D laptop I bought just over 12 months ago. It has an AMD Sempron processor - Window 7 Home Edition - 32bit system.
My problem is the laptop has become so slow that is has become impossible to use it. I do have Kaspersky Internet Security 2010 installed from when I bought it last year (definitions up to date).
I have looked in the task manager under the Performance tabe and the CPU usage is always 100% even when it is not being used; no apps or progs running in the background NOTHING!
I decided to do a fresh reinstall from the preinstall directory that came with the laptop but no matter how many times I shutdown and boot up and hit the F8 key for advance options, it gives everything except the one that allows you to select Repair the system. It is just not there at all to select. I have a pic of the DOS screen but this forum appears not to allow photos to be attached and uploaded.
Also when it is booting normally (default) HDD as oppose to CD drive - the DOS prompt show:
Windows 7
Windows 7
The first Windows 7 option, when selected will bring me into Windows be it quite slowly. The second Windows 7 option takes me to a another boot??? Not sure what it is but it reports an error say the device is inaccessible and shows something "00000000c" error number???
My question is how can I get this laptop to give me the "Repair" option when I select F8 at boot-up for advance settings. I am stuck. This happens even with the repair disc I created in the DVD drive and bios boot set to look for the DVD driive first on boot-up!
Any help or assistance will be appreciated.
PS: I also bought a Toshiba Satellite A660 64 bit i5 Processor Windows 7 Home Premium around 6 months ago and that runs beautifully except recently the Toshiba "HDD/SSD Alert" warns my HDD is about to fail; but that's a separate topic in terms of sending it in for replaciement drive under the warranty - I have already backed up all files and images from booth laptops.
Kind regards
SilverTosh

Hey,
The exact HDD recovery procedure is described here:
http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=58
If you dont have the option for recover your notebook you have to use the Toshiba recovery disk but I cant imagine you dont have this option on recovery disk too
If you boot from recovery disk what happens exactly and what options you get? Normally after booting from recovery disk you get a screen where you have to select the recovery option and you must confirm that everything will deleted to restore the out of box settings.
Can you see this?

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Hey Guys,
Looking for your advice and any links if any...cheers in advance
My Situation
In December 2009 I purchased a Toshiba Qosmio X500 - Model No. PQX33A-00X00J
At the time I upgraded my purchase from Toshiba Reseller BD4U, going from the standard 1x 500GB Sata drive + 1x 64GB SSD... to instead having 2x 500GB sata drives. I purchased with 3 year onsite next business day warranty, that is is now expired.
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I don't have Win 7 OS installation disks or Toshiba Driver disks as they should have been installed by Toshiba
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Given I have no Toshiba Drivers Disk or Windows 7 OS disks - what should I do? I'm thinking of downloading Win 7 (use my product key from sticker under PC) and making a disk/USB (but need to learn how)
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WOW, thanks Macius for that great, full and thorough reply...cheers mate
I suspected I didn't have a recovery partition - so thanks for confirming it as I planned to risk it and try! I guess it doesn't really matter why, and it would be futile to go and blame the re-seller or Toshiba at this late stage in the game in hopes they would help...
Yeah, I just went to Microsoft Software Recovery hoping to download Win 7 OS and create a recovery disk but of course Microsoft would NOT allow it due to it being software that was pre-installed on the device blah blah blah (see error image)
And I didn't bother back then in 2009 to create recovery media as you wisely descibed, mostly due to laziness and mentally putting it in the 'too hard basket'...I didn't really understand it - or much about computers at the time.
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Then use some re-partition software e.g. Disk-Partiton.com
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he causes may be the following things.
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"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
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As a side note, which I can't seem to talk to the Airport Express, I have no problem getting to the Airport Extreme and doing whatever I want using the Airport Utility.
I decided to do a Factory Reset to get things back to the beginning. I followed the instructions (unplugged, held reset button, plugged back in, waited while holding the button). At no point did it flash green four times. Instead after about 10 seconds it started blinking yellow rapidly (sounds like the hard reset which is done with power on).
All the Airport Utility comes up with is the Name, IP Address, Version (a revision behind at 7.3.1), and Airport ID. It also shows the icon for the device with a yellow indicator.
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So I did another direct connect with WiFi turned off. I turned the radio off in the APE as well and was able to connect to it and update the firmware to 7.3.2. Finally I turned the radio back on, and told it to form its own network.
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Please Click here to find the steps involved in performing System Recovery
If you live in the US, contact HP Here. and If you are in another part of the world, start Here. for phone support
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"I work for Hewlett-Packard"
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Factory reset - the what, why, and how for Gingerbread

I wanted to share this information regarding a Factory Reset and how it is used for Gingerbread - both the what, why, and how - in case anyone is interested in the details. If you embark on this process, this thread is worth a close read. thanks to d.harris for writing this up for the SOAK group. good luck everyone and remember, YMMV.
First, what does a "factory reset" do? The short answer is: it will return your phone to the condition it was in when you first purchased it EXCEPT the Android version will match your phone's latest update. For example, I had Android 2.2.1 (Froyo) on my phone before the "soak". My phone was updated to Android 2.3.3 (Gingerbread or "GB") during the "soak". I had some trouble with video performance in the Fox News app and missing album cover art in the Google Music app. So I decided to do the factory reset. After the reset was finished, my Droid X still had Android 2.3.3 on it but all of the settings had been restored to their factory defaults. And presumably, all Android operating system (OS) caches had been flushed. All of the data that was stored in my phone's memory was cleared. So my contacts were all gone. And I had to reactivate my phone (*228 1) just like a new phone and reenter my Google account info.
Does a factory reset actually clear the entire contents of the phone's memory and re-install Android from scratch? (That's what I wish it did.) But I'm not sure that it does that because the entire process seems to go too fast for that. However, a factory reset does seem to do a better job of cleaning out the remnants of the previous OS (Froyo 2.2.1) than a standard "update" does. But that's not all.
The factory reset also clears all of the apps that were installed in the phone's memory. And it clears all of the app data that was installed in the phone's memory. So you will have to reinstall all of your apps from the Android Market (or wherever they came from). Normally, you do not have to pay for them again because the Android Market remembers your previous purchases as long as you register your phone with the same Google account.
However, the Android Market does not remember the free apps that you installed---so you should make a list of all your apps before you reset your phone so you won't forget the free ones. The reason I wrote "installed in the phone's memory" above is because a factory reset gives you a choice whether or not to clear your phone's micro SD memory card. If desired, it will leave it alone. So any apps or data will still be present on your card after the reset. However, your phone will not be aware of the apps on the memory card because all "knowledge" of them will have been erased from your phone's internal memory---you'll still have to reinstall ALL of your apps. But the data files will still be there. Regarding the "built-in" apps that come pre-installed with Android, they will also be restored to their original state and version when you do a factory reset. So you'll need to update some of them (like updating Google Maps and updating Adobe Flash from 10.1 to 10.3).
Before you do a factory reset, you should have a fully charged battery becaues you do NOT want to run out of power in the middle of a reset---that could "brick" your phone. I always take an extra precaution: in addition to a fully charged battery, I also connect my phone to AC with the Motorola AC-to-USB charging adapter that came with it. Not only does it insure that I won't run out of power, it also keeps my battery fully charged so I have a 100% charge after the factory reset (you'll have a lot of work to do afterward to reinstall your apps and restore all of your Android and app settings back to your preferences).
Here's a pre reset checklist:
• Export your contacts to your SD card so you can easily restore them later (Contacts/Dialer menu > Import/Export > Export contacts to: SD card).
• Make a list of all of the apps that you installed (Android menu > Manage Apps > Downloaded tab).
• Get a copy of your Google account login info (user name and password).
• Get a copy of your Verizon Backup Assistant PIN (if you use this service).
• Turn off your phone and pull its battery. Wait 30 seconds or more and reinstall the battery and turn the phone back on. This will make sure that there is nothing hinky in your phone's volatile memory as the factory reset begins.
• Fully charge your phone's battery and plug the AC charging adapter into the phone.
Now you're ready to do the deed. Follow these steps:
1. If it's not already on, turn on Google's "back up my data" option with Android menu > Settings > Privacy > Back up my data. This is required for the next step.
2. Turn off the "automatic restore" option with Android menu > Settings > Privacy > Automatic restore. This will prevent your phone from trying to download every paid app that was previously on your phone all at once. It is much better---especially if you have a lot of apps---to install them one at a time. Plus, you may not want some of them to be reinstalled right away if you are trying to determine if one of them is causing trouble under GB 2.3.3.
3 If you do not want to use Google's "back up my data" service to restore your wi-fi passwords and such, then return to Step 1 and turn it off.
4. Begin the factory reset with Android menu > Settings > Privacy > Factory Data Reset. You'll be asked to confirm that you really want to do a factory reset and you'll be given the opportunity to clear your micro SD memory card as a part of the process. I chose not to clear my memory card because I have a 32 GB card with "tons" of music and other files that I do not want to have to restore (it would take hours).
When should you do a factory reset? Everyone should do it before they give their phone away, sell it, or discard it. You don't want someone else to have access to your personal data! And, a factory reset can be a helpful troubleshooting tool when faced with problems.
By the way, my factory reset did not help the video problem I was having with the Fox News app nor did it enable Google's Music app to find all of the album art on my micro SD card. Both problems persisted after the reset under GB 2.3.3.
Finally, there are other things you can do to flush old data from your phone such as clearing the cache partition of your phone's built-in memory. This requires the use of its "Android system recover" menu. Even though I expect this cache data to be cleared during a factory reset, I did it after my reset just to make sure. Clearing the cache partition is usually what folks try before a factory rest so they can (hopefully) avoid the factory reset. I'll leave it to a Motorola staff person to go into that.

OK, got it ... the Power ON Factory reset procedures might have changed with GB ...
To get to a Factory reset using the Power up method:
1. Power Off phone
2. Press & Hold the HOME Button
3. Press and Hold the Power ON button.
You come up to the Triangle with the Exclamation mark & android guy.
Press BOTH the Up and Down Buttons at the same time. This brings up the Blue menu of options.
use the Up/Down arrows to scroll thru the choices. Press the POWER Button to Select the menu item you choose.
You can harmlessly test this and just choose to Reboot without doing anything, just to see how it works in case you ever need to do this in the future.
edit: It was concluded in the test group that they changed this process to align it with the new DX2 as the camera button isn't hard-wired like it is in the DX. So likely they just wanted to make this process the same for both platforms. At least it sounds like a good reason...

Can't do a factory reset from preinstall directory

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