Can't do a Restore. Windows or iTunes won't Recognise.

Windows tells me there's an ipod attached but won't explore it or open it. The website tells me to restore (after I've reinstalled software, reset the ipod, etc) but how can I restore if the computer won't read the ipod?
It was working fine for over a year, but suddenly began skipping songs and now I can't do anything with it. the battery seemed ok, maybe not quite what it was but ok...
I think I've done everything, reset the ipod, reinstalled and updated all the software. But if ipod updater won't see the ipod, well, what can I do? Anyone any ideas? I'd be most grateful.

i just had this same problem, i spent like 3 hours trying to fix it. i usually use USB but i was trying both to help me resolve the problem. I plugged in the FIREWIRE cable opened updater 1-10-06, (i have 6.0.2 itunes FYI). it just said inistalizing for like 10 minutes....i just surfed the web. Finally, i pulled the updater off the taskbar, about to give up and close out of it. WHEN ALL OF A SUDDEN it recognized it, it was crazyyyyy. I hit the restore button, and it worked. For some reason the UPDATE button was grayed out, but i dont care, my ipod is restored and usable. I went ahead and updated my ipod to the 1-10-06 settings after restarting my computer. ALL IS GOOD NOW, and im listening to music again.

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