Can't do anything with out Security Question Awnsers
I do not remember the awnsers to my security questions. How in the world do I fix this!?!?!?!
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane
Similar Messages
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How I can reset my password with out security questions
Dear All,
I have a problem to reset my icloud password. I can pass till after the birth date request, but l can't remember the password!
It is important for the answers to use on typing caps lock?
Thank you!
PetreHello there, Petre.
The following Knowledge Base article offers up some in-depth information on Apple ID security questions:
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
HT5312 can you help me with my security questions?
can u help me with my security questions
If the information in the article you asked this question from doesn't help, you need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104718) -
Can't download ANYTHING without answering security questions that I can't reset. HELP!
I am TRYING to download apps but these LOVEEELLYYY little security questions ask me "What was your first job?" and "What was your least favorite job?". I don't know. I forgot ever doing this and best part is...wait for it...there's no possible way to reset this questions! OH! Yay. Thanks Apple, i'm actually so frustrated at this point and I need help. Now.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID -
It's impossible to open any Adobe message without the program shutting down. I've tried to change the DEP but Adobe will not allow it. I can't open anything.
Try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
Note that Reader XI is not officially supported on Vista; Reader X (10.1.10) is the latest Reader version for Vista. -
I have an iPad 2 which my husband set up. He set it all up in his name and passwords. I have since gotten my own user I'd and password, however, it i need to update,or anything else, it still comes up with his name. I don't have a clue how to get rid of all his stuff. Please help me to delete him completely. ????thanks you
Restore the device and set it up as new.
Either plug it into itunes and select restore under the summary tab, or (post ios5) go into settings, general, reset, erase all content and data. When either asks to save a backup, you dont have to....hit No etc..
This will bring the ipad to the start screen like you just bought it and erase everything. -
blackberry curve 9350.
7.0 bundle 1346
35 apps. i think they are all blackberry.
can't find where the memory is at but i have a 16g mem in there.
i don't know what to do now. do i start like fresh and lose everything from 6 years of contacts and such?
what should i do next? charlieWell, I just re-read the title of your thread and you say your device is a year old. If it's over one year then you are out of warranty. If it is under a year you should still have warranty left.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you! -
I am having trouble with my security questions, I want to change them, so it says that it sent me an email to change it but it never shows up, so I can't buy anything now?
This issue was resolved! I didnt think about restoring my computer to factory settings but I did and now my computer works like brand new. basically, just back up your files and do the following:
http://www.youtube.com/watch?v=yPmT5Xbb8p0 -
Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore) and I can't remember my password or security questions, argh.
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts!
Many thanks in advance.Paulini88!!! wrote:
Hi there Apple Community!
I have a problem with my iCloud - it is registered to my old iTunes account (old work e-mail that doesn't work anymore)
Then update it to new email address. Creating a new AppleID is usually not a good thing as anything on your old account will not be transferred to your new account.
See this -> Change your Apple ID - Apple Support
and I can't remember my password or security questions, argh.
So reset them...
See this -> If you forgot your Apple ID password - Apple Support
Can someone help me delete my iCloud from my phone without restoring my phone as its driving me nuts
Restoring it will not delete it.
You need to turn it off (Settings > iCloud - Delete account then re-enable it with updated AppleID.
This is the ONLY way you can do it. -
I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password
You may reset the password on your account by opening https://iforgot.apple.com/ in Safari and entering your Apple ID (your email address, which the moderators should have removed earlier).
You won't be able to set the password to your email address, or a recently-used password (if I remember correctly).
Once you change your password, you should update your password on your iOS device in Settings > iTunes & App Store, then tapping the "Apple ID: <username>" cell at the top to re-enter your password. (Your iOS device may prompt you for the new password before getting to Settings as well.)
Hope that helps. If you have a different issue, please post a follow-up message. -
Firefox will no longer open completely. My home page appears, but I can't do anything with it--can't use "Help," can't search the Web, can't even use "Sign Out." I have to close it entirely to get out of it. A box comes up and says "Yahoo Mail is loading especially slowly" and tells me my computer speed is slow. But this is the same computer I've always used for Firefox, and Yahoo comes up quickly and completey through Internet Explorer (which is how I'm sending this message). Can anyone help me load Firefox so that it works? I even downloaded the latest version of Firefox, but it makes no difference. Thanks.
Do a clean reinstall and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
You can also try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
How can I easily change my apple security questions
About July of last year, I decided to purchase a $15.00 iTunes card. Since then, I've yet to be able to use it because I've yet to be able to find a way to change my security questions. I would be fine and happy if it weren't for the fact that, no natter what I do when I try to figure out how to change the questions, I get redirected to other pages that have no useful information or links that I can click to actually change my security questions. Mind you, I've been battling with this for nearly a year, and I've been tempted many times to just create a new iTunes account, but I feel that losing my money would be absolutely useless. I also feel that Apple Co. should be obligated to easily help their costumers in matters that aren't that uncommon, but that's a different story for a different time. Anyways, I've basically tried everything.
So, in turn, does anyone have any way in the world that I can easily change my security questions without having to be redirected to so many different pages that my browser can't support/show them all? All kinds of help are greatly appreciated.I see what you mean. I don't think it's so much as the fact that it's "redirecting" me to all of these different pages, but more so the fact that it tells me to click these links, which normally turns out to be a link that I've more than likely clicked prior, and it takes me to a page that Ive already been on. The cycle restarts itself and I eventually get frustrated.
-
how can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to my account, why? someone hacked me but i dont know how.
example;
my apple mail: [email protected]
and i write down the account in iForgot [email protected] but i never recieve the mail asking for the new password, why? someone hacked me and change that and the security questions, what can i do?Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I have repeatedly requested the email to help with forgotten security question passwords but never receive it; I cannot access my account for purchases with out the answers; how can i fix this?
Hello Jamped,
It sounds like you are doing the correct process to reset your security questions, but you are not getting the email at your recovery address. I recommend checking your spam folder first. If it is not there I would next reach out to
our iTunes Account Security team who may be able to help if you can verify your account info:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
All the very best,
Sterling -
How can i reset my answer of security question? not remember
Help!! How can i reset my answer of security question? not remember
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
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