Can't dowload music video from iTunes

Hoping someone can help me.
I tried downloading a music video from iTunes. I purchased the video, it started downloading and right at the end I got the following message and iTunes just shut down.
"iTunes has encountered a problem and needs to close...Please tell Microsoft about this problem..."
An option to send an error report was also given.
There is no record that I purchased the video, but yet when I tried to buy the music video again, i got a message saying that had I already purchased it, but i can't find it anywhere in iTunes or in any of my folders in my computer.
Hope someone can help me out!

Hmm. It should.
Here's the main Download support page. There is a form at the bottom if nothing there helps. It may take a while to get a response. Some weeks they get absolutely swamped.
http://www.apple.com/support/itunes/musicstore/download/

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