Can't download 10.2

My carrier cannot handle the size of the file, my BB Link automatic update does'nt work and the download from Blackberry.com has an error so it won't download.  Any ideas.

If you have a big enough data plan, you can download the update from the network by making a change to a setting.
Open up Blackberry World, swipe down and go to settings. Go to "Network and Data limits". From there you can turn on the "Download Large Items Over the Mobile Network" which will allow you to download it that way.
If the BB Link isn't working, mine wasn't updating either because of some error. Uninstall the BB Link and then go and download the latest version and install it. Then try to download the update from BB Link if you don't want to use the Mobile Network.

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