Can't download a purchase from Mac App Store

I recently bought OSX Lion and redeemed it through the Mac App Store. When I go to my purchases, I see it there and I click the download button, but it doesn't download. The little spinning gear shows up for a few seconds in the top left corner and then it stops and nothing happens.
I currently running Snow Leopard on an old white Macbook that I got in 2007. I'm pretty sure this is the last update I can do for my operating system.
I downloaded Hands Off! but that didn't do anything, and I've tried resarting my computer but that isn't doing anything either....
Help?

I have a friend in the same boat - she just got a used Mac and I am her "helper". It's a mid-2010 iMac, on 10.6.not sure. LOL I was walking her through a purchase on the App Store and when she clicked the price and then buy/get, nothing happens. No drop down window that pops into the main window where you can enter your Apple ID or create one if you don't have one. I had her establish her Apple ID and get that party started, still nothing. Hard to find anything else out there on the web for solutions.
She's friends with the people that had the Mac before and they did do some cleaning up the hardware prior to giving it her, but nothing is obvious about fixing this issue. I asked her to double check with the friends. Glad to know that she's not the only one with this problem.

Similar Messages

  • Can't update daisy disk from Mac App Store

    Can't update daisy disk from Mac App Store!! What can i do? AppStore wrote You must login in to @@@@mail, but I login to my account!

    You must sign in to the App Store with the Apple ID you used to install the app. If you don't recognize the ID, see below.
    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
    Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard (command-C).
    In the Finder, press the key combination command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select  Other...
    A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
    Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
    The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
    Log out and log back in. Test.

  • Do I need to pay again when I download past purchases from the app store?

    Do I need to pay again when I download past purchases from the app store?

    Bare with me...I need to explain the situation first.
    I purchased an external harddrive and with the help of phone support, I moved some(most) of my itunes stuff to that hard drive. However, when I sync my iphone, it occasionally says something like..."did not sync song because it could not be found".
    When I typed in the finder thing at the top right corner of my screen (spotlight?), I searched for itunes media. I found one file but it doesn't show me it's location. So I started looking (I'm still new to this) but I think I found 2 itunes media folders...1 on my imac harddrive and the other in my external harddrive.
    After reading some of the online posts regarding downloads, I discovered that it is possible to redownload something you purchased before and NOT be billed again. I know that when I download an app in my iphone and then delete it, if I go to download it again, it tells me i already downloaded it and can download it again for free...so no problems there.
    However, my interest is to greatly reduce the amount of "stuff" I have in my external harddrive as well as my internal harddrive. But before going into my external harddrive and deleting all 8 seasons of 24...which is something like 250gigs, I wanted to test the theory. So I looked for something cheap that I downloaded. I would then delete that and then go into the itunes store to redownload it again.
    One thing I also want to mention, I read that there should be a purchased tab in my itunes store. Either I don't have it, or don't know where to look. One other thing I read is that it might be not available to me based on where I live. I live in Toronto, Ontario.
    Back to what I did. I deleted an episode of Wallace and Gromit (kids show). Then went in itunes to download the same episode. When I checked my account information...it shows that I was just charged for that download...AGAIN! Now granted it was only $2.99...apparently this doesn't need to be the case.
    So...going back to the 2 itunes media folders. I checked my system preferences and saw that itunes was set to save downloads here.../users/"my name"/music/itunes/itunesmedia.   This folder is on my imac. However, the Wallace and Gromit video was on my external. So when I deleted it, I removed it from my external drive.
    So here's what I have done so far...I went into the system preferences and proceeded to change the path to my external harddrive.
    Now...before I go and delete something else...am I doing things correctly?
    Also...what should the path be in itunes? I suspect it should be to my imac so that anything I download, downloads successfully to my internal harddrive...and then I drag and drop into my external...
    I also want to mention that I have a time capsule as well. So basically...I want to keep my imac and time capsule free of as much media as possible...My computer and timecapsule each have 1 TB and I nearly maxed them out...I take alot of home videos with an HD camera...I had no idea how much that would add up.
    Any help would be greatly appreciated.
    Thanks

  • HT201272 I have OS 3.1.3 how do I go about Downloading past purchases from the App Store

    I have OS 3.1.3 how do I go about Downloading past purchases from the App Store?

    You can download the current versions of the apps from the store e.g. via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading. But you may find that the current versions require higher iOS versions than you have on your iPod - in which case have you not got copies of the older versions of those apps on your computer's iTunes or on a backup ?

  • I bought The Djay app, for iPad, but I can't download it on the Mac App Store, whitout having to pay the 20$ why is that?

    I bought The Djay app, for iPad, but I can't download it on the Mac App Store, whitout having to pay the 20$ why is that

    Because the developer needs to create and maintain the two versions separately and has chosen to charge for the Mac OS X version.
    (94269)

  • I can't download anything on the Mac App store. It says This Apple ID cannot be used for the Mac App Store.

    I can't download anything on the Mac App store. It says This Apple ID cannot be used for the Mac App Store.

    I went into settings, iTunes & App Store and tapped on my appleID, then signed out. I went back into the App Store on my phone and tried to download the app and then signed in again, and it worked!

  • I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What can I do?

    I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What does that mean, and what can I do?

    Try starting in safe mode, holding the Shift key while your computer is starting. After starting in safe mode, open the App Store and download Mountain Lion

  • Is there somewhere I can access Elements 9 Editor from Mac App Store?

    I need a copy of Elements 9 Editor from the Mac App Store to do some product testing. I know it is discontinued old version however it must be possible to access it somewhere/somehow? I am happy to purchase if I can find it!!
    Thanks

    I am not aware of anywhere that you can still purchase Elements 9. It's too old.
    You can download a trial version from
    http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
    However you'll only be able to use it for 30 days since you do not have a serial number and there's no way of buying one that I know of.

  • HT1338 I have problem in purchasing from Mac App store, it is showing installed but it is not?

    Hi,
    i purchase tweetboot from US Mac App store, it was successfully done and showing me infront the app that installed, but is hanging in desktop and always given me failed to install retry in purchase but i can't.

    Run the 10.5.8 Combi Updater again, then reboot your Mac.
    The Combo updater of Leopard 10.5.8 can be found here:
    http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update

  • Can't download or buy from the App Store

    Whenever I try to download or buy something from the App Store it tells me to give the 3 security questions and I click ok than a pop up appears to write my password but it keeps popping every time I write although its correct so I can't buy or download anything from the App Store , plzzzz help

    I have figured out already. Firstly please try:
    1) Installing iBooks on your iPad via iTunes on PC/MAC
    2) Adjust the time of your iPad to 6 months ahead (e.g. 2013 May)
    3) Close all apps currently running, clear Safari cache and history, sign out of Apple ID (Settings>iTunes & App Stores), reboot your device
    4) Open iBooks on your iPad, download any 1 book
    5) System should prompt you to enter 3 security questions
    6) Enter your answer and click "Done" at bottom right part of your input keyboard (Do not press upper right button)
    7) Done!
    I cannot imagine the system has gone so stupid. Apple, please retify the problem ASAP.

  • I can't download Xcode 4 from the App Store.

    Hi Everyone,
    I am getting a strange error, while trying to downloadXcode 4 from the App store. I have also contacted with the iTune store onlinehelp and other support division of Apple. I have talked with the Apple representativeyesterday about an hour but he couldn’t recognize this error message.
    My first question is how to solve this? As no body has ananswer, whom do I ask if Apple technician said, “ I don’t know how to solvethat”? I am using OS Lion 10.7.1
    Are they not tested well before launching this in to the Appstore; I thought only Microsoft has this kind of problems. Now after migratingto Apple I am having issues, than what is the meaning of investing more? I canuse the open source “ Ubuntu” or other OS.
    Your help is appreciated! If any one can solve it.

    Are you trying to update the original Xcode installer, is it still resident in your Applications folder? Because that is usually why a delta update is involved, it is updating a previous version of an app. If this is the case, then I would put the installer in the Trash and restart the Mac. Do not empty the Trash. Now see if the MAS will allow you to download the full installer for Xcode, since it can no longer detect the existence of the previous versions installer.

  • I bought an iTunes Card but i can't install OSX Lion from Mac App Store why?

    I bought a 25 euros iTunes Card but I can't install OSX Lion why? Could you help me and show me all the passages to downlad lion? please..

    Do software update,then go mac app store and sign with your apple id,you need redeem your itunes card so click redeem and enter the code.
    Then click buy and after enter your password it shall start download.What's the problem?

  • How can I download Mnt Lion from the App Store on a new Mac running Mavericks?

    Greetings... We just purchased a new iMAC at work and need to remove Mavericks and move it backwards to Mnt Lion.
    Some of our big apps like Esko Automation Engine Pilot arn't ready for Mavericks yet so we need to go back a version
    to obtain the compatibility.
    When I access the Mnt Lion download via the App Store I get an error message (1004) stating that Mnt Lion can not
    be installed on this machine?
    Any ideas on how I can make this happen?
    Thanks

    http://support.apple.com/kb/ht2186

  • Can't Download Yosemite OS on Mac App Store

    When i click download, then comes a pop up that tells me, i can't download yosemite
    I installed Yosemite Developer Preview 3 on developer site
    but when i check on about my mac it said i'm on Yosemite Beta

    And I cannot find the latest version of iPhoto on the App Store that the system requires, and it shows "The item you've requested is not currently available in the U.S. store.". I am desperate to find a way to recover my iPhoto data because I was investing so much on it that there are so much photography that I cannot lose. If you know anything about this, please please help me out! Thanks!!
    To be able to help with this part of the question, it would help to know your current iPhoto version, and if you bought it from the AppStore.
    With Yosemite MacOS X 10.10.3 you need iPhoto 9.6.1. This version is only sold at the AppStore, but right now, you can no longer purchase it:
    When searching the App Store for iPhoto I get:
    But if you own a version of iPhoto 9.x.x, you should be able to update or reinstall it from the Purchases tab or the Update tab.
    iPhoto may be hidden on your Purchases tab.
    You may need to unhide your purchases.  Also try the "Updates" tab at the App Store.
    See this post by Tom Perkins:
    Re: how do i sort albums by date in the new photos app?
    I just went through the situation of not finding iPhoto 9.6.1 in the App Store. Working with Applecare, the solution was to (a) delete the iPhoto app, (b) restart my iMac, (c) go to the App store and click on Purchases, and (d) reinstall iPhoto. In my case, for some reason, iPhoto was hidden from my purchases.  Go to Store > View My Account, and go to Manage for Hidden Purchases, where you can unhide iPhoto.  Once I did that, things seemed to work okay.

  • Can you tell which device downloaded a purchase from the App Store?

    When you have multiple devices using the same AppleID, is there a way to tell which device downloaded a particlar song or in-app purchase?  If so, can you please tell me the steps.  Thank you

    That's what I thought...  seems ridiculous that this isn't traceable.. thank you for the response

Maybe you are looking for

  • How do I turn my Macbook Air into a WiFi Hotspot?

    I have a 11" Macbook Air (MBA). While I am able to turn my iPhone4S to turn into a hotspot and connect my Macbook to the internet through this connection, I would like to use it the other way around as well. At times I connect my MBA to the Internet

  • Custom fields not display in SRM5.5 Basic Data Frame

    Hello Everybody,       I am working on SRM5.5 Server which i have to add two custom fields in Basic Data Frame..      No field is display in basic data frame After I added those fields in INCL_EEW_PD_ITEM_CSF_SC and INCL_EEW_PD_ITEM_CSF.     I added

  • Why does restoring and updating not work?

    Hi. I'm trying to restore my iPod Touch through iTunes because it has a lot of "other data" on it, 3.1GB to be exact. I've read in a lot of places including here on this site that what is needed is a restore. Well, I've been trying to do that ever si

  • Funds Mangement - Fund center derivation error at the time of PO/MIGO

    Hello - Generally ,If FM account assignements are available in purchase requisition , same should be carried to purchase order and to the good receipts. But I am getting an error at the time of PO or MIGO that " Fund center not derived'. Why this hap

  • Crystal Reports 2008 - CR Runtime 12 issue

    We are developing our applications using VS 2008 and I also install the Crystal Reports 2008 developer edition. My project references all DLL's from Crystal Reports 2008 runtime (BusinessObjects\Common\4.0\Managed\dotnet2) to display CR reports in ou