Can't download Adobe Premiere and After Effects

I just bought a 1 year deal for the Creative Cloud. As far as I understand, all the software from Adobe would be available in the Creative Cloud. But when I try to downlad for instance Adobe premiere, this program don't show up in the Adobe Application Manager. What is wrong? The "onlye programs that shows up is Photoshop, InDesign, Flash Pro, Illustrator, Fireworks, Muse, Dreamweaver, Audition, Prelude, Lightromm, Flash Builder, Edge Acrobat X and Touch App Plugins. Anyone knowing what might be wrong?

Win7 pro and, unfortunately, 32 bit... Guess I should consider an investment then...
Thanks for the info.
Kind regards,
Tormod Sperstad
Sendt fra min iPad
Den 29. aug. 2012 kl. 21:04 skrev "John Waller" <[email protected]<mailto:[email protected]>>:
Re: Can't download Adobe Premiere and After Effects
created by John Waller<http://forums.adobe.com/people/John+Waller> in Adobe Creative Cloud - View the full discussion<http://forums.adobe.com/message/4658052#4658052

Similar Messages

Adobe Premiere and After Effects CS6 installer failed to initialize on Mac Book Air

Hi everybody,
I'm trying to install Adobe Premiere and After Effects CS6 for at least a month now.
I have downloaded the .dmg file at the Adobe Website and it starts to initializing the installer, then a error show up:
"The installer could not initialize. Download the Adobe Support Advisor."
There is no Adobe Support Advisor when I clicked on the link. "The Adobe Support Advisor has been discontinued" (http://www.adobe.com/support/loganalyzer/)
I've tried this many times, but every time being a failure.
EtreCheck version: 2.1.8 (121)
Report generated 19 de abril de 2015 16:29:58 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Air (13-inch, Mid 2013) (Technical Specifications)
    MacBook Air - model: MacBookAir6,2
    1 1.3 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Not upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 93
Video Information: ℹ️
    Intel HD Graphics 5000
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.10.3 (14D131) - Time since boot: 0:0:38
Disk Information: ℹ️
    APPLE SSD SD0128F disk0 : (121,33 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / [Startup]: 120.10 GB (11.53 GB free) (Low!)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Library/Application Support/Avast/components/fileshield/unsigned
    [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
        /Library/Application Support/Avast/components/proxy/unsigned
    [loaded]    com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
    [running]    com.avast.update-agent.plist [Click for support]
    [loaded]    com.avast.userinit.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.avast.init.plist [Click for support]
    [loaded]    com.avast.uninstall.plist [Click for support]
    [loaded]    com.avast.update.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.avast.home.userinit.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Aplicativo (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Aplicativo (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.0 - SDK 10.6 [Click for support]
    DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.2.1 [Click for support]
Safari Extensions: ℹ️
    Avast Online Security
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 120.10 GB Disk used: 108.57 GB
    Destinations:
        HD Hayra [Local]
        Total size: 499.75 GB
        Total number of backups: 3
        Oldest backup: 2014-09-04 21:52:41 +0000
        Last backup: 2015-01-18 03:21:42 +0000
        Size of backup disk: Excellent
            Backup size 499.75 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
        31%    com.avast.daemon
        17%    lsregister
         5%    identityservicesd
         3%    WindowServer
         2%    coreservicesd
Top Processes by Memory: ℹ️
    147 MB    com.avast.daemon
    103 MB    Spotlight
    77 MB    Dropbox
    73 MB    ocspd
    60 MB    com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
    352 MB    Free RAM
    1.84 GB    Active RAM
    1.47 GB    Inactive RAM
    628 MB    Wired RAM
    1.96 GB    Page-ins
    12 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 19, 2015, 04:27:45 PM    Self test - passed
    Apr 19, 2015, 02:41:40 PM    /Library/Logs/DiagnosticReports/com.avast.daemon_2015-04-19-144140_[redacted].cpu_resourc e.diag [Click for details]
    Apr 17, 2015, 12:00:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-17-000021_[redacted].cras h
    Apr 16, 2015, 11:59:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-16-235935_[redacted].cras h
    Apr 16, 2015, 11:01:55 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/XPCKeychainSandboxCheck_2015-04-16-23015 5_[redacted].crash
    Apr 16, 2015, 09:39:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-16-213944_[redacted].cras h

Hi Thomas,
Kindly try the below mentioned link.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini

Working with Adobe Premiere and After Effects

I want to work with Adobe Premiere and After Effects in terms of text and I do not see the Temple in Composition sttings
Please help me!!!!

Google is your friend
Here is a "tample"
https://www.google.co.nz/search?q=Tample&oq=Tample&aqs=chrome..69i57&sourceid=chrome&es_sm =122&ie=UTF-8

Adobe premiere and after effects donst apear in my adobe application manager.

Hi, the Application Manager doesnt display as an download option the adobre premiere and after effects. And when i tried to download from the web a link to my Application Manager apears, the manager opens but nothing happens.

What operating system are you using? Is it 32-bit or 64-bit? The applications won't show if you have a 32-bit OS as they require 64-bit to run.

Adobe premiere and after effects settings

What are the best settings in Premiere and Aftereffects for video editing on the Mac Pro?
Specs:
Mac Pro6,1
12-Core Intel Xeon E5
2.7 GHz
1 processor
L2 Cache (per Core): 256 KB
L3 Cache: 30MB
Memory 32MB

This site by a professional photographer is a good place to start:
http://macperformanceguide.com/topics/topic-Optimization.html

Rendering Pc with k5000 Quadro for Premiere and after effects!!

Hello,
I am filmmaker and I use adobe after premiere and adobe after effects for visual effects, also I use cinema 4d and Maya for 3d work, I need to get the best GPU to give me real time in premiere cuda and also good 3d ray-traced in after effects, also I use 3d maxon cineware plugin in after effects cc 2014 for my 3d composition.
I need Good GPU handle 4k footage from Red epic camera in adobe premiere and after effects
Planing to buy K5000 from amazon for 1599$, check please and advise
http://www.amazon.com/NVIDIA-Quadro-K5000-Graphics-PNY/dp/B009L8E4UO/ref=sr_1_1?ie=UTF8&qi d=1407996945&sr=8-1&keywords=k5000#customerReviews
My Question:
1-      Is this item above from amazon for PC or mac? because is not mention in description
2-      Is this the best GPU for my usage for adobe permiere and after effects and 3d apps?
3-      If there is cheaper GPU and will give similler result for my adobe software? please advise
4-      Amazon k5000 price 1599$ there is cheaper place and trusted.
Best regards,
Hasan

yes i plan to buy 64 GB 1600mhz, Kingston HyperX Blu 8GB
and for HDD i select this WD Black 4 TB Desktop Hard Drive: 3.5 Inch, 7200 RPM, SATA III, 64 MB Cache, 5 Year Warranty - WD4001FAEX
http://www.amazon.com/gp/product/B00A2IM76K/ref=ox_sc_act_title_4?ie=UTF8&psc=1&smid=AQ2KN WSHKTD2T
i don't know how to use raid configuration and what the benefit
and can you advise me what to buy K5000 or GTX titan black

Why can't I download Premiere and After Effects CC on my laptop?

Why can't I download Premiere and After Effects CC on my laptop? I don't have the option for the Creative Cloud apllication on my menu bar as well. It launches Adobe Download Manager instead. Software like Photoshop and Illustrator CC are working fine?
Thanks!
Jose Chama

If it doesn't show up your system doesn't support it. It's as easy as that. Refer to the system requirements for the applications.
Mylenium

I have ordered complete version, but there is no premiere and after effect to download. My old account (also complete version) doesn't work either.

I have ordered complete version, but there is no premiere and after effect to download. My old account (also complete version) doesn't work either.

If you machine does not meet the system requirements for any applications, those applications will not be listed for installation.
Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html
After Effects - http://helpx.adobe.com/after-effects/system-requirements.html

Download Premiere and After Effects

I'm trying to download Premiere and After Effects and there not listed on the app I have download to my computer!

You must have a 64bit computer and operating system http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

If I purchase or subscribe to creative cloud, will this include adobe premiere pro, after effects, photoshop, illustrator and audition?

If I purchase or subscribe to creative cloud, will this include adobe premiere pro, after effects, photoshop, illustrator and audition?

Here is a link to a page that shows all of the Cloud applications...
All Cloud Applications: http://www.adobe.com/creativecloud/catalog/desktop.html

Premiere and After Effects CS5.5 crash on startup

I had been using Production Premium CS5.5 for a few months without any problems. Then there was a power outtage a couple nights ago and since then Premiere and After Effects crash whenever I try to open them. I get an error message like:
Crash in progress. Last logged message was: <5980><AppDirs> <5> Required Dir = C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\Required
The rest of the programs still work fine. I reinstalled a few times, used the Cleaner tool and also tried some solutions on this page:http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html, but no luck.
My last installation actually didn't give me any fatal errors or errors, but AE and Premiere still don't work.
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 2 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging%20Area\windows\pb_app.ic o42178f80493091e8e552c84a2897e9da68fce32_32_f80493091e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Production Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
I'm using Windows 7 on a custom-built PC with i7-2600 processor and 16GB RAM, ASUS P8Z68-V/GEN 3 mobo, 560 Ti graphics card, 80GB Intel SSD for boot drive.
Note: I actually planned on upgrading to a new 120GB SSD next week and doing a clean install, do you think that could also fix this problem?

Browntimmy I would recommend posting in those product specific forums with your inquiry. There is troubleshooting steps which can be employed for both products which are not install related. The link to the forums is as follows:
http://forums.adobe.com/community/aftereffects_general_discussion
http://forums.adobe.com/community/premiere/premierepro_current

Premiere and After Effects crash/close on start up

So far have only tried premiere and after effects, the two I'm most interested in, but they close immediately on start up. Tried talking to chat support twice but they keep forwarding my ticket to some mystery help team that never contacts me. My home system is on windows; currently borrowing a mac and everything is running fine on there so far. Any help appreciated. Thanks.
[Title edited to reflect message... Mod]

Moving to Premiere Pro... and when you reply there, a LOT more information is needed
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Premiere and After Effects keep running after you close them

Hi,
After I upgraded to Premiere and After Effects CC2014 I noticed that the programs kept running in the background when I closed them. Sometimes the program's wouldn't start or shutdown seconds after starting. In After Effects I noticed that multi-processor rendering was slow. CPU utilisation would alternate between 60% and 99%. I didn't have this problems with the previous CC.
After alot of research and contacting Adobe support I found out that a simple program I had been using for ages called "ObjectDock" was causing all these problems. Without ObjectDock, everything runs smooth. I thought I'd share this with others who might face similar issues.

Moving to Premiere Pro... and when you reply there, a LOT more information is needed
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Can I use Adobe Premiere and Photoshop (with cloud license) on more thn one computer.

Can I use Adobe Premiere and Photoshop (with cloud license) on more than one computer? WHen on the oroad I would like to use it n my laptop, while I installed on the desktop.

Hi Kasiah,
As per the EULA accepted while you launch Adobe applications you can download & install on 2 systems but can use on one at the same time.
Source:http://www.adobe.com/in/products/creativecloud/faq.html
Let me know if you have any questions on this.
Cheers~!
-Mandhir

I can not download Adobe Premiere Elements 11

I can not download Adobe Premiere Elements 11 which I just paid for online. The Adobe website tells me I need Internet Explorer 4 or higher. I have version 10 IE. How do I get my download?

This question pops up frequently in these forums. It's a known issue with IE10 and Adobe's website.
The Adobe download manager seems to confuse IE10 for IE1 and thinks IE10 is out of date.
You can either use Compatibility View in IE10 and switch to IE9.
Or use a different browser to download.
See http://forums.adobe.com/message/5450179

Can't download Adobe Premiere and After Effects

Similar Messages

Maybe you are looking for