Can't download album art from Windows Media Player

Just got my very first mp3 player (Zen 6g) and I'm having trouble getting windows media player to recognize my cd info. When I rip Lord of the Rings: Return of the King soundtrack it shows up as "unknown" in WMP. When I try to "find album info" I get a message saying "cannot display web page". Do I need to download WMP again to fix this? I'm not very computer literate and I'm losing my patience very quickly. Thanks for any help.

You can manually enter the track and album information if you want, if the automatic way isn't working. Where you connected to the internet when you clicked on Find Album Info? It connects to a database to collect the information about the CD, it could be there was a problem with the internet connection, or your connection is blocking those checks.
Are you doing this at home or in work? If at home, do you have a firewall or any other internet security set up?
Cat

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