Can't download album artwork in iTunes

Hi All,
I used to be able to download album artwork but it doesn't work anymore. When I try, I get an error message that says "Artwork for “XXXXX” could not be found. An unknown error occurred (-609)." where XXXXX is the name of the album. I tried installing iTunes on a new computer (on the same network) and it works just fine on that computer. I'd just switch computers but I have many albums, podcasts, etc. on the computer that isn't working so switching systems isn't a viable option. Do any of you wizards have any ideas what might be causing the problem and how to fix it. My experiment suggests to me that it isn't a problem with my network router or internet connection.
Oh, I'm running the latest version of iTunes on Windows XP Home but it wasn't working before I upgraded to the latest version of iTunes.
Thanks in advance to all,
Medic101

Do the songs have the album art in your iTunes library?
If you answer is yes, I had the same problem, fixed it manually by copying the album art from the song in iTunes library and then choosing the Get Info for that song, and then pasting the album art into the Artwork tab.
This was the only way I found to get album artwork onto my iPod. If anyone else has a suggestion, I am listening.

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For some reason I can no longer drag album artwork into iTunes. If I click on a song or on a group of songs and there is no artwork available, I can no longer drag album art to the "Drag Album Artwork Here" in the bottom left corner. Same goes for when I right click and say "Get Info". It will show a little green plus sign as I drag the picture over the drop area but nothing happens.
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Where are you dragging the images from? It might just be that particular site, if you're using the same location time and time again. I use Amazon music when looking for album art for iTunes and generally have good luck with it.
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There are various methods of adding artwork to your songs and albums.
If you have an iTunes store account, you can use the "get album artwork" option in iTunes. You don't actually need to purchase anything from the iTunes store, just to have or create an account. Provided that the album or song for which you are looking to add artwork is available for sale in the store, iTunes will find it and add it to your library.
If you go to preferences/general in iTunes and check the box marked "automatically download missing album artwork", it will automatically add the artwork when you import a CD into iTunes.
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If you don't have an account or don't want to create one, here are a couple of other methods.
Highlight a song or album in iTunes, then right click on it and select the "get album artwork" option.  Go to Google Image Search and type in the artist/album name and click on search images.   Double click on a picture you like, then at the top of that page click on "see full size image".   When you get that image, simply copy/paste it into the space for album artwork in iTunes.   Make sure you select the album in the browser of iTunes before you copy/paste.  
In the unlikely event that Google can’t find an image, you can also get artwork from Amazon.
If you’re happy using images from Amazon, and don’t want to copy/paste, then iTunes Art Importer is a free program to do it for you.
And for Macs, there's Album Art Widget.
You can set this to find art from Amazon, Google and elsewhere, automatically add artwork to songs, rate songs, and a bunch of other stuff.
One of the coolest widgets around.

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pstrelliott wrote:
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When you see the "+" you know it's ready to drop, and it will add the artwork to ALL selected tracks as soon as you click "OK".

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Thanks for your help, but I already have the album artwork on my desktop Mac (connected with its appropriate album). When I synch my iPod (or simply copy the new album to my iPod), the artwork does not show up. I could choose Synch Music, but that would then I get this message: "All existing content on the iPod will be removed and replaced with songs and playlists from your iTunes library." This would cause me to lose music place on my iPod from my home computer, which I don't want to do.

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I downloaded the latest iTunes update and now I am unable to add artwork to my iTunes library? BEFORE the update, I noticed that iTunes had dropped some of the Album ARtwork that I previously added, so I figured I would add the art after installing said update.
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Well there is a setting to "manage music manually" so that the sync doesn't happen automatically. That way my wife doesn't have to get the stuff I put on the system, etc. I have to drag and drop new stuff onto my iPod after I rip it into iTunes.
I'd give in and allow the autosync but I have a number of CD's that for some reason iTunes can't "find" even though they're already on the iPod. itunes tells me that if I do the sync the iPod will be erased and rewritten and I'm worried about losing those tunes.
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Message was edited by: Barbara_Eden

Yes, I get it also. I have powered down, restarted, reopened iTunes and it still doesn't work (to download ArtWork). Everything else seems to work fine, and the rt Work download used to work fine as well ... not now

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I get an error message when I attempt to download album artwork in iTunes:
...artwork could not be found (An unknown error occurred (-609))

You'll need to ask in the iTunes Mac forum. They are better equipped to assist you.

"itunes has stopped working" after downloading album artwork??

For years I've avoided ipod and itunes like the plague...but about 2 weeks ago I gave in. I got an ipod touch and installed itunes. Everything was fine - until this afternoon when I clicked on find album artwork in itunes. After itunes finished going through the process of finding the artwork ( 1400 of 1600 files found, 1450 of 1600 found, etc...or something like that ), i got the error message that *itunes has stopped working*. I've been searching forums all night and tried uninstalling eveything "apple" and reinstalling. Apparently this error comes up for A LOT of people ( problems like this are why I never wanted an ipod... ). None of the recommended fixes are working. I'm assuming something went wrong during artwork downloading????? Or not? I don't really care why actually, but, if itunes crashes every time i hook up my ipod, what good is it ( or the ipod )...and i don't know what to do with the ipod ( how to download apps, or add music, photos and videos ) w/o the itunes. My previous media players were all drag and drop ease.
I'm a newbie - and i'm rally frustrated - so please be kind. Can anyone tell me - in plain terms - how to get my itunes to not "stop working" every time i hook up my ipod?? Please?
THANKS.

OK, so after looking everywhere for an answer - with no luck - I figured it out on my own ( don't ask me how... ). I'll tell you what I did. I bet you have the same problem. Honestly, I thought I'd be returning the **** thing, but it's fine now.
I'd plug in my ipod ( 32gtouch, like yours ), and itunes would open. Everything was fine until it started to sync my music. Then it would freeze, give me the error message, and then shut down. I did this probably 10 times throughout the day, and always the same. Then I noticed it always froze at the same place during the sync. Soooo, I finally realized I must have a corrupt file.
Step 1: Do as I did, but when it starts to freeze, take note of the name of the song it freezes on. That's probably the culprit .Remember it. Let the error message come up and close as always...
Step 2: Open itunes again! Click on your ipod, and then on the music tab. Immediately un-check "Sync music" ( top of the page ) and then click "apply" ( bottom right ). DO THAT FAST...before it has a chance to sync, or it will just freeze again!
Step 3: Go into your music library on itunes, and DLETE/REMOVE that song.
Step 4: Close itunes.
Step 5: Open itunes, and go again to your ipod, and click on music tab. This time, check the "sync music" box ( and apply ).
That should fix it. If it doesn't you have more than one corrupt file. In that case, close itunes and then open it again. Follow step 1 and 2 again. Remove any songs from your library that aren't that important to you ( especially those that were from questionable sources... ). Basically, you need to figure out which song ( or songs ) are causing the problem. If you just delete them all, you'd have to add them again one at a time to avoid the problem again, and that would be a pain. So, just remove as many as you feel like ( out of 1500 songs or so, I removed a couple hundred ). I left mainly the ones that were from my actual CDs or that I had bought through Amazon ( or other legit source ). I removed most of my Limewire downloads. Most of them are probably fine, but I'll add them later one at a time to be sure...
I still have plenty of Limewire songs on there, and they are fine, but, as you know, you do get bad files sometimes.
Anyways, once I did this, everything is fine and works great. I even started adding album art manually, and at one point it froze again. So, I did steps 1 and 2 again, and removed the album art I last added, and then synced again, and it was fine. Usually, the album art I add is OK, but I had that one pesky photo I guess ). So, I guess the thing is after you get the majority of your music on, just add and adjust things a little at a time, and you'll always know which file is causing you problems ( hopefully no files will!! ).
I hope this works for you. Let me know if you have any questions, and let me know if it solves your issue too!
Peace.
-***

Can't download album artwork in iTunes

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