Can't download any apps in CC, using Firefox, Win7
try with Chrome don't work
As I said before, I've try with Chrome, IExplorer, different location
(web connection) and still doesn't work. I'm able to download several
files, movies, software from other site, but it's seem like Adobe dont
work. I'm not using any of my 30 day's free Creative Cloud membership
and until I could use it I dont want to loose time on the 30 days.
Is there any other options ?
Le 2014-01-02 08:42, Jeff A Wright a écrit :
RE: CAN'T DOWNLOAD ANY APPS IN CC, USING FIREFOX, WIN7
created by Jeff A Wright in _Downloading, Installing, Setting
Up_ - View the full discussion
Similar Messages
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Any helpful suggestions to explain why I can't download any apps will be appreciated.
Its saying I need a valid US address I live in Australia? dont know why its asking that.You can only access the Store of that country your account is registered for. Did you buy the apps using the same account? If you have a billing address registered in Australia, you can't buy in the US Store.
Can you update the apps in iTunes on your computer?
Did you log into your iTunes account and check your info? -
I can't download any apps on my new i device because I forgot the security question answers. How to I get the answers back? Help plz
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I have my iPod touch ios4.2 and I can't download any apps o. My iPod...what should I do? Helppppppppppp please
He are some apps that are still compatible for iOS 4.2
> Pandora Radio (supports iOS 3 or better)
> Army of Darkness: Defense (support iOS 3 or better)
> Jet Fighters: ONLINE
> Jet Fighters II: ONLINE
These are the apps that I know that supports iOS 4.2...... get these before the their next updates.
Some of these apps may be laggy but still playable.
BUT IF YOU DO UPGRADE TO BETTER IPOD...... I would get the iTouch 4g OR 5g because of iOS 6 and use of camera and better graphics. -
HT5622 I can't download any apps
I can't download any apps no matter what Apple ID I use or which ever credit card I use to verify. Before I didn't have to have my credit card info in iTunes but now it's mandatory? Or only for me? It gives me an error to contact iTunes so I did.. Not too much help there. So now I also realized all the music I bought... I can't listen to either.... Someone ease tell me shay to do .. I can't use my phone for music or apps ANSI have an iphone5 comon'now... Anything will help :/
*please
*what
*and -
My dad got this iPhone for me a few months ago as a gift since I had a really awful phone before. The only thing is, I can't seem to upgrade it to the latest software without it telling me it's already updated to iOS 4 or something like that. (I would be able to give you the exact iOS version, but ever since connecting my iPhone to iTunes, my phone isn't responding so I can't check the settings or anything.) I can't download any apps (I get an error message saying the software on my phone is too old) and so I pretty much am extremely limited to what I can do on this phone. I'm very frustrated at this point and incredibly displeased with Apple's products.
If someone could please explain to me why this is happening and what I can do to fix it, I'd be extremely grateful.
Thanks.What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store
http://support.apple.com/kb/ht1918
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Aye need to update my old iphone 8gb its not a 3g phone its the older one to ios4.3 and it won't let me update so aye can't download any apps and aye have tried checking for updates and it says that my iphone is up to date can anyone help?
To identify your iPhone see:
http://support.apple.com/kb/HT3939 -
I can't download any app from cc
I can't download any app from cc, because it say to me "download error, reload or conctat the assistance". What i have to do?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-AND JUST FOR MAC USERS - Some 10.9.3 links
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0 -
Why my payment method is declined? can't download any apps in app store and iTunes!
why my payment method is declined? can't download any apps in app store and iTunes!
User to user forum, no Apple here.
We cannot answer anything about your account. -
Can't download any apps in CC. Stuck in "waiting" mode
Can't download any apps in CC. Stuck in "waiting" mode. I successfully downloaded and installed InDesign. But I can't get any other apps to begin downloading.
Sorry to hear about your difficulties WayneWashZero,
Does restarting the computer make any difference?
-Dave -
I can't update my Iphone 3G to 4.3 from 4.2.1 . I can't download any apps. So what's the solution?
If your phone is an iPhone 3G, you can't update higher than 4.2.1
Only the 3GS can do. -
I can't download any apps from the appstore.
I can't download any apps from the appstore. I try to push the 'free' button and it won't do anything. The 'ratings' button won't work either. They literally don't do anything. I checked with those in my family who have iphones, and they are having the same problems.
Did you try force quitting the app?
do any of your applications have trouble connecting to the internet? -
Why I can not Download Any Apps by Itunes11.3 on my MacBook Pro?
At first I wanna give you a thanks for All you guys.....
I'm facing a great trouble now-a-days. I can not Download Any Apps by Itunes11.3 on my MacBook Pro. But I can do ti by 10.1 or before version. When I see such this problem, I thought if I update my OsX, my problem gonna be all right. But nothing gonna fine. till I'm facing same problem. I download Itunes again and again but nothing gonna change. Now please say me, what can I do???The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you running any anti-viral software or a firewall? Little Snitch? -
I can't download any App from the App Store with my iPad 3.
I can't download any App from the App Store with my iPad 3. I get always the Message: Connection to the iTunes Store is unavailable.
http://support.apple.com/kb/HT1311
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