Can't download any programs off of Creative Cloud

So I was here earlier because my creative cloud wouldn't update. Someone gave me the "cleaner" app link and I used it--though I wasn't anticipating it taking ALL adobe programs off of my PC. I was able to re-install creative cloud just fine, but NOW I can't install ANY adobe programs from it! Every single time I've tried it almost gets installed and then says something went wrong. It gives me the error code U44M1P7. I've looked up what that might mean I have to fix in order to get the downloads to work, but I can't find a straight answer. Has anyone else had this problem or does anyone know a proper fix?

Go back to http://forums.adobe.com/community/creative_cloud and, in the area just under Ask a Question, type in
U44M1P7
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I'm paying for the creative cloud package but Can't download any program!

I'm paying for the creative cloud package but Can't download any program! Adobe is not recognizing my payment! What can I do? I can't wait anymore! Anyone here have seen it before?

Hello Sheena, thank you for your reply.
Actually I have already contacted the support. My case number is 0215124375.
I decided to write here at the community because I'm sincerely worry about it, and I would like to know if someone else have already seen it before.
Adobe is verifying my case, but I'm in need of an urgent response. I don't know if I make another account and another credit card debit, just to have access for the programs, or if I wait working on another old PC computer for 25 trial days. If I make another account I can be charged for 2 payments, That's what I don't want.
If you have any other case like mine, please let me know,
SIncerely,
Wellerson

I have a problem in this email I can not download any program I do not know why I hope gauged reason and rapid response and thank you

I have a problem in this email I can not download any program I do not know why I hope gauged reason and rapid response and thank you

We're going to need more, clear information.
I'm not sure what email has to do with it, but are you having trouble downloading programs?
If so, what are you trying to download and what happens when you try?

TS1702 can not download any program from the App and I can not update any program downloaded in advance .. Seems to me just to wait and remain so throughout the day .. I want a solution to this problem

can not download any program from the App and I can not update any programdownloaded in advance .. Seems to me just to wait and remain so throughout the day .. I want a solution to this problem

Any solution!!!!!!!

I cannot download any apps from the creative cloud web site what can I do?

I cannot download any apps from the creative cloud web site, what can I do?

What problem you are facing? any error message.
What operating system?

When i try to download a program, it open Creative Cloud, and it show me a wrong email adress. That's not one of mine. How can i change this email adress?

When i try to download a program, it open Creative Cloud, and it show me a wrong email adress. That's not one of mine. How can i change this email adress?

Hi,
Delete opm.db from the location given below(Please close the CC Desktop App before these steps).
For Mac:
~/Library/Application Support/Adobe/OOBE/opm.db. Launch CCD and try to sign in.
Enable hidden user Library: Access hidden user library files | Mac OS 10.7 and later.
For Windows:
[System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Thanks,
Saurabh Rai

I have adobe id and a trail version of lightroom. my trail is finished. i can not use it anymore but i also can not download again lightroom via my creative cloud because i did already. so now i can not download and i can not use it

have adobe id and a trail version of lightroom. my trail is finished. i can not use it anymore but i also can not download again lightroom via my creative cloud because i did already. so now i can not download and i can not use it

Try: Convert Creative Suite 6 applications to Creative Cloud membership

Can you use the programs in the creative cloud on multiple computers?

Hey,
I was wondering if it is possible to use the programs on multiple computers when you have the membership?
Thanks

From the doc : http://www.adobe.com/products/creativecloud/faq.html
"You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information."

Getting a "Download Error" and can't download any programs or see my app list.

I am using a Macbook Pro with OSX 10.9.1 and I have been paying for and using CC for several months. This week, I had a persistent bug with Ps so I uninstalled it, with the intent of reinstalling to see if that fixed the error. However today when I clicked the CC icon and went to Apps, none of my programs show up. Instead, it just says "Download Error. Please retry again or contact customer support." There was a button to "reload applications" but nothing happens when clicked. I just want to download the programs I am paying for!
I have an internet connection (obviously, since I'm posting here) and have looked through the forums and support articles with no luck. I tried uninstalling CC, using the CC cleaning tool, and reinstalling, but nothing changed except that now I can't use any of my CC programs since they were all uninstalled with the clean. I have restarted my computer and checked my connection. I also waited on hold for live support for a while, but I'm at work and I honestly don't have the time to sit and stare at my screen, waiting, for an indeterminate amount of time.
Can anyone help me with this? I can't do my job without the CC programs so this is extremely frustrating.

I think I have fixed this. Even more googling found me a community support thread where following the advice in #5 and #9 seem to have brought my Apps tab back to life. Specifically, I deleted the folder mentioned and restarted the program. This took two tries to take effect.
Now I am redownloading Ps and will post back if I run into another roadblock. Thanks for all yr help Adobe, that $20/mo really buys excellent support and all the articles were super helpful with my issue. /Sarcasm

I can't download any program

I try to download a trial of any program but it says "We are currently experiencing some issues, please try again later." After a couple hours I tried again still with no luck. Anyone else getting this or knows how to solve it?

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Is there any program in the Creative Cloud I can use as an alternative for Power Point?

I need to make a powerpoint presentation and I was wondering if any of the Apps in the Creative Cloud work efficiently for this?

Not really. The Adobe equivalent would be Captivate and it's not part of CC. Depending on what you need, you could creatively use Edge Animate, Flash or Muse to build a web-based slideshow and run it in fullscreen, though.
Mylenium

I updated the photography plan to full creative cloud suite but can't access any of the full creative cloud apps

I had a prepaid photography plan for a couple of months and then decided to upgrade to the full creative cloud suite because I needed more apps. However, I just updated today and I still don't see all of the apps. I changed my card from one I had used previously to a different one, so I'm not sure if that has anything to do with it not working yet.

I see some of the apps
This is my current view of the Creative Cloud program.
For some reason Premiere CS6 was available but I cannot find the app anywhere on my computer after downloading. It says it is functioning in creative cloud but I cannot find it. So I tried to uninstall it, but it's not working. Audition CS6 was able to download from the Creative Cloud without any issues but shouldn't it be CC not CS6? Also I need After Effects as well but I can't find that. The InDesign CS6 was a physical disc copy I had from before with a license.

Can not download Dreamweaver CC 2014 through Creative Cloud, takes me through Signed Out

Hello,
I can not able to download Dreamweaver CC through "Creative Cloud", it is always saying "You have been signed out" , how to resolve this error? Even if I was trying to signed in through different email address , but no luck
Please feel free to share any suggestions, really appreciated.
Regards,
Priyansh

Try using a different browser. Or disable Ad blocking and other browser add-ons.
Nancy O.

Can you download dreamweaver cs6 using a creative cloud account?

I'm taking an introduction to Dreamweaver CS6 course. The instructor has stated using the CC version is not recommended. He recommended uninstalling it and using the CC account to then download the CS6 version. He stated there should be an option on the "Buy" page to use the CC account to subscribe to the CS6 version. However I'm not seeing it. Can anyone provide some insight?
Thanks,
Bob

Bob you will want to use the Previous Version option within the Creative Cloud Desktop application to install Dreamweaver CS6. You can find more details at https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Can't download any apps off my phone, Tablet dos not connect to phone

Someone please help me, cause I am honestly about to loose my mind. I have a Torch and I've only had it for a year now and all my services arent working, I'm considering switching to an IPhone if I can't figure this all out today.
So first problem I'm trying to buy one single app off app world billing threw Roger's Canada and it keeps saying there was some error, I looked it up on the website and apperently you just have to switch to debit or paypal, I don't like using online payment methods like that why can't I just get it on my bill? Either way they get the money, I don't see how its so difficult to just bill threw my service provider. I also have no time to call them and tell them all I want to order, I just want ONE $1.99 app, I'm not going to sit on the phone for 20 minutes+ for one app, then have to do it again when I want another app. I have been trying to buy the same one app for about 2 months now, seriously I just want to buy the app and get it over with how is that so hard? I want to bill threw my Service Provider it takes two seconds to put it on my bill.
Next problem, the blackberry bridge on my phone/tablet has just stopped working and disappeared. I paid $500 for this tablet that I was advised not to buy because Blackberry was "going down the whole" so much for having faith in the company, this thing is a peice of junk. And apperently so is my phone, again how is it all the sudden my bridge disappeared? I can't connect my phone to it now? So why didn't I just get a cheaper tablet that could do the exact same things??? I don't know if these are new problems in the system or something but I have been trying to hook up my phone to this tablet for a while it used to work then I upgraded the software and now its gone and I've tried everything its just not coming back. Like I don't understand, why would you not put the Blackberry Bridge in the updated version? And why is it deleted off my phone? Then when I try to re-install it, it says its still there.
Very disappionted in Blackberry right now, nothing on my phone is working and it seems I'm not the only one.

Hi and Welcome to the Community!
samm1234 wrote:
Someone please help me, cause I am honestly about to loose my mind. I have a Torch and I've only had it for a year now and all my services arent working
Well, I can't tell...has it been working fine for a year, and this suddenly started? If so, what happened just before this behavior started? Undo that to see if it helps. If it's not been working at all for a year, well...I'm not sure how to reply to that...you must have great patience indeed, though.
samm1234 wrote:
So first problem I'm trying to buy one single app off app world billing threw Roger's Canada and it keeps saying there was some error, I looked it up on the website and apperently you just have to switch to debit or paypal,
Oh how I do wish you'd have given us the actual error message...otherwise, you leave us guessing...but, in short, each carrier decides if they will allow carrier billing or not. It's their choice to do so, or not. I've no idea if Rogers allows it or not.
Also, if you are part of a BES environment, it's possible your BES admins have restricted carrier billing...they, too, have the right to do whatever they must to enforce company policies. But, again, without details, this remains just another guess.
samm1234 wrote:
Next problem, the blackberry bridge on my phone/tablet has just stopped working and disappeared. I paid $500 for this tablet that I was advised not to buy because Blackberry was "going down the whole" so much for having faith in the company, this thing is a peice of junk. And apperently so is my phone
I completely disagree with your opinions there...but no matter, they are indeed opinions. There are plenty of people who are getting quite a bit of good use out of both types of devices.
samm1234 wrote:
again how is it all the sudden my bridge disappeared? I can't connect my phone to it now?
Well, once again, the lack of details makes it pretty difficult to diagnose. "I can't connect" is pretty useless as far as symptom descriptions go. For instance, what exact steps do you attempt? What exactly happens with each step? Any error messages? If so, once again, the complete and accurate error message is critical to helping you.
samm1234 wrote:
So why didn't I just get a cheaper tablet that could do the exact same things???
It's a free market place, you are free to do whatever you desire. But, ranting here isn't perhaps the best way to seek help from kind volunteers... Plus, you've spent quite a bit of effort on your rants, but have left out the details that perhaps might have more quickly guided us to useful help for you...
samm1234 wrote:
I don't know if these are new problems in the system or something but I have been trying to hook up my phone to this tablet for a while it used to work then I upgraded the software and now its gone and I've tried everything its just not coming back.
Again, "tried everything" isn't terribly useful to us...we aren't clairvoyant... Have you tried completely removing the pairing of the two devices and re-configuring them from scratch? Also, what software did you upgrade? Your BB OS? Your PB? From what version(s) to what version(s)? Did you re-install the Bridge from scratch?
samm1234 wrote:
Like I don't understand,
And, from your lack of details and clarity, neither do we...
samm1234 wrote:
why would you not put the Blackberry Bridge in the updated version?
Updated version of what? BB Bridge is an add-on app, not used by everyone. As such, including it inside the core apps would be a waste of AppMemory for those who do not need it.
samm1234 wrote:
And why is it deleted off my phone?
Well, you did some kind of upgrade or update, but since we don't know yet exactly what that was, we can only guess. And my guess is that you somehow updated your BB OS, and as such, you need to re-install all of your add-on apps. It is ALWAYS better to reinstall add-on apps when you upgrade the OS...some may not be compatible with the new OS you have installed. Some may have a different version for the OS you installed. Plus, reinstalling add-ons is always better so as to be sure that they are properly installed after such a major update of the BB OS.
samm1234 wrote:
Then when I try to re-install it, it says its still there.
That's interesting...but, again, the exact message it presents is always more helpful. Check here, though:
KB10040 How to view or remove installed applications on a BlackBerry smartphone
Anyway, lots of clarification is needed from you if we're to do anything but WAG.
Good luck and let us know!
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Can't download any programs off of Creative Cloud

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