Can't download ANYTHING without answering security questions that I can't reset. HELP!
I am TRYING to download apps but these LOVEEELLYYY little security questions ask me "What was your first job?" and "What was your least favorite job?". I don't know. I forgot ever doing this and best part is...wait for it...there's no possible way to reset this questions! OH! Yay. Thanks Apple, i'm actually so frustrated at this point and I need help. Now.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
-
I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help i want to reset the security question but i cant.
You should contact Apple by phone as soon as possible. You'll need to change your Apple ID and all passwords.
See Contact Apple at the bottom right of this page.
Hope this helps. -
I can't make purchases on my iPhone without answering security questions and I don't know my rescue email how can I change or add a rescue email so I can change my security answers and make purchases
Without a rescue email you will have to call Apple to change your security questions:
See http://support.apple.com/kb/HT5699 -
I am told to verify my identity by answering security questions that I do not know the answer to. What should I do?
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
(95947) -
How do i answer security questions that i cant remember
When i try to buy music the apple product makes me put my password twice an then makes me answer security questions that i cant remember anymore
Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(75178) -
When trying to purchase an app I keep getting redirected to answer security questions that I havent previously been asked so I dont have the answers??
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74327) -
Hi, recently I have been making a list of songs and now that I have all of the songs that I want my iTunes is telling me to answer security questions that I forget the answers to, is it possible to get rid if this?
Damian_2087 wrote:
... I forget the answers... is it possible to get rid if this?
No.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I forgot to answer security question that asked me when I want to buy someone in first time.
You need to contact Apple, either through the link in that article or by phoning them.
(77231) -
i have purchased many songs on my current computer, but when i went on itunes tonight, i had to answer security questions, of course i can't remember the damned answers! what do i need to do?
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95350) -
Trying to login to the App Store and it keeps asking me to answer security questions but when I try to do so the page just goes blank to white and then disappear . By this point I am already successfully logged in.
Please help.Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and your verify the following info, call 1-800-APL-CARE.
1. apple id username, that is not locked or disabled.
2. serial number of an apple product registerd in your name
3. Billing info associated with your account -
When I tried to download an app that was 0.99 cents it asked me to answer some security question. I put in my password and the questions popped up( I don't remember ever giving an answer to these questions). After a numerous amount of try's it locked me out of my apple ID and said I can not buy anything until I get the questions right. I was wondering if there was any way for me to find them out, because there is no I forgot option to click on. If so how can I find them out?
You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
How to set a rescue email address without answering security questions?
As it turns out i don't have any rescue email address and forgot my security questions! so how can I know what was my answers to those questions?! or how can I set a rescue email address when I couldn't go to the "password and security" section?
You won't be able to add a rescue email address until you can answer your questions, you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then add a rescue email address for potential future use : http://support.apple.com/en-us/HT201356
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I can't change my password! I don't know the answers to my security questions and the recuse email I put in years ago may not even exist. I need help!
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107060) -
I seem to be stuck in apple ID ****. First the password was expired only two minutes after I finished setting up the account and then the new password was invalid. I don't know what to try next but this is making me crazy. And I'm locked out for eight hours for too many attempts at answering questions that I never set up in the first place. I don't know what gives but something is way off. I need to set up this iPad for work but I can't get past the login.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. Some glitch occured and you have to restore/erse the iPod. Y will have to restore from an existing backup if y ohave one.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Please help me I just purchased an iTunes card and I want to use it immediatly
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551
Maybe you are looking for
-
How caN I reach my iCloud from someone else's device?
How can I access my iCloud from a friends iPad ??
-
"Ship To Address" details missing in the SC and subsequent documents
Hi All, We have a strange situation. There is no "Ship To Address" details in the shopping Cart and its subsequent documents. This happens only for some shopping carts. As per my understanding "Ship To Address" is a mandatory partner information with
-
TS4268 why cant i sellect my phone number for my i message on my i phone 5
why wont my i phone let me select my phone number in the i message settings of my i phone but will let me use my email?
-
Customize the look of this forum as per my requirement
I am a oracle dba and newbe to this forum. Here is my question. I want to view and follow up only few categories in this forum. I have bookmarked oracle database category in this forum and it is also having few categories which i am not interested in
-
Fatal Error when trying to download from new camera
I have Elements 5.0 with Windows Vista HE. I've added a new camera (Nikon Coolpix S630). When I try to download from this camera via USB - first my Adobe Photo Downloader does not open as it does with my other 2 digital cameras when connecting, sec