Can't download apps because of payment info issues

I just bought an iPad and made a new Apple ID but every time I try to download an app It asks for my card info and once I insert the info and hit done it says to contact apple support or go to the support website. Does anyone know how to fix this problem?

You need to Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

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  • I can't download anything because of payment information when the app is free I want to remove it

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    Hi Keith Boutte,
    Thanks for visiting Apple Support Communities.
    See this article for the steps to change your payment information:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    If you do not have the "None" option when changing your payment information, see this link for help:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    Cheers,
    Jeremy

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  • TS1646 I can't download apps because it keeps on asking me about my billing information and I put it I put everything right but still doesn't let me

    What can I do

    Welcome to the Apple community.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
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    This article provides more information about Activation Lock.

  • My apple won't let me download free apps because of payment issue

    Hello my apple App Store will not let me download free apps because of payment issue but all I download is free apps can some one help me please

    Daddyashley wrote:
    ... because of payment issue ...
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Can't update or download apps. Says payment method declined.

    Can't update or download apps. Saying payment method declined.

    Go to http://www.apple.com/emea/support/itunes/contact.html to get help from the iTunes support staff who have access to your account information.

  • I can't download apps. I'm trying to use my debit/visa and it says there is a problem try again, I've tried and tried and I get nowhere my debit/visa has worked before and now I don't even see where I can select "none" as a payment option, anyone kno

    I can't download apps. I'm trying to use my debit/visa and it says there is a problem try again, I've tried and tried and I get nowhere my debit/visa has worked before and now I don't even see where I can select "none" as a payment option, anyone know what to do?

    iTunes Store: Accepted forms of payment
    Apple accepts different payment methods in different countries.
    follow the steps listed in the link to see, it may not let you use a debit card.

  • The last apple ID used on my App Store is stuck how do I change back to my apple ID? I can't download anything because its not asking for my apple ID and password, help?

    help, the last apple ID used to download in my ipad2 is stuck, I can't download anything because its not asking for my apple ID and password, how do I change it back to mine?

    Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter.  I recommend you try the same
    If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves.  Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable.  Remember, it wasn't that long ago you couldn't re-download content at all.
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  • I can't download apps from my iPhone keeps saying invalid adress

    Please help I can't download apps from my phone it keeps saying invalid adress but I checked my account and everything is correct I signed out and signed back in but nothing happened. I even turned my phone off and turned It back on but it still didn't work. I even typed in all my info all over again but it still says invalid adress

    it keeps saying invalid adress but I checked my account and everything is correct I signed out and signed back in but nothing happened.
    Do you currently have a credit card set up in your iTunes store Enter Payment Information screen?
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  • I can't download apps on app store

    I can't download apps on app store my account is us if i click download i can't he open page Billing Info and write ' edit payment information " . edit your payment type and billing address .you can edit you payment information at any time from your account page " after i click done , he repeat   same word ≥ write your email and password ,click billing info
    Please Answer me if u know

    For me although the error but the difference is that I don't have card but when I tried to update the free application and I could't do it!
    I don't know why if anybody know please let me know!
    Thanks!

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