Can't download apps on my new iPad mini,

I get the message fail; try again later. Yes I have restarted, log in and out, have also talked to the support team all day - do you have any advice?
This is really frustrating..

1. Make sure you sign in to App Store
2. Make sure you enter your credit card info
3. Make sure date is correct
4. Make sure country is correct
5. Reboot iPad

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