Can't download apps using Creative Cloud

CC has no apps listed on the apps tab. I've tried many combos of rebooting and reinstalling with no success. I'm on a Macbook Pro with OS 10.10

remove your opm .db file, CC desktop lists applications as "Up to Date" when not installed

Similar Messages

  • Can't download apps on creative cloud

    i've downloaded the trial version for now, i'm trying to download the trial version apps on creative cloud but everytime i click "download", it just sits on the load page and doesn't do anything. i've tried closing the browser, restarting my laptop. i'm using windows 8. please help, my graphic design course starts in 2 days!!

    is the creative cloud desktop app installed on your computer?
    if yes, did it install with any errors?
    if no, sign out and then back in to your cc desktop using your registered adobe id, Sign out, Sign in | Creative Cloud Desktop app
    if that fails, Sign in, activation, or connection errors | CS5.5 and later

  • I can't download apps in creative cloud

    I am on Mavericks, and I can't seem to download apps. I looked for the error log in Library/logs/Adobe, and I don't see a log in there.

    what happens when you log into cc, https://creative.adobe.com/ and try and download a file?
    if you have a problem, try using a different browser.

  • I can't download apps on creative clouds

    I ownloaded two apps on, Flash builder and SDK.
    and there was a problem so I deleted them and i would redownload.
    OS
    Open Finder and go to /Applications/Utilities/Adobe Installers
    Double-click an Adobe product to remove
    Follow on-screen instructions
    I can't try this way because I deleted in weird way.
    how can I delete them and redownload on my creative cloud?

    Run the cleaner tool and try again
    http://www.adobe.com/support/contact/cscleanertool.html
    Mylenium

  • Not able to download app on creative cloud

    Hi Can anoyone help? I've been having problems trying to download app on creative cloud. It kept prompting ''Download Error, press retry to try again or contact customer support''
    How do i resolve this?

    Hi Blackbaber,
    Please use the below alternate link to download your products.
    http://prodesigntools.com/adobe-cc-direct-download-links.html
    Please make sure to complete the Very Important Instructions section prior to clicking on the download link.
    Thanks

  • Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

    Why am I prompted for my serial number even if i dowloaded the apps using creative cloud?

    These are user to user forums.  Most of us are paying customers.  If you have a problem deactivating your software, you need to contact Adobe Support directly.  They can most likely resolve the deactivation for you, and might be able to assist further in resolving your problem.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install a

    When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install apps?

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Hello everybody. I have Mac Os X 10.6.8. Can I star with use creative clouds, or it's impossible?

    Hello everybody. I have Mac Os X 10.6.8. Can I star with use creative clouds, or it's impossible?

    Hi Daniele,
    The CC2014 applications are only compatible with 10.7 or later but you can install CC and CS6 versions of most of Adobe applications but not all.
    You can refer to the link mentioned below:
    http://helpx.adobe.com/creative-cloud/system-requirements.html
    Creative Cloud for desktop FAQ
    Thanks,
    Nikhil Gupta

  • I keep getting an "Update Failed" message when trying to update my apps using Creative Cloud.

    I keep getting an "Update Failed" message when trying to update my apps using Creative Cloud.

    [ Mac 10.9.3 / Indesign CC update fail / Premiere update fail / Adobe Media Encoder 7.2.2 update fail ]
    Adobe Media Encoder was the problem for me. There's no separate uninstaller for AME. My ID CC and Premiere couldn't be updated (for the AME7.2.2 update as the only change). MCMHMPEGVideoCodec.framework seemed to be the factor.
    I uninstalled Premiere (only), after having manually removed MCMHMPEGVideoCodec.framework from inside AME. After boot I installed it again and voilà, both (ID & Premiere) updates went trough fine. The MCMHMPEGVideoCodec.framework was on place inside AME too.

  • I need help downloading apps from creative cloud.

    I installed CC for the desktop and accepted my invites to use CC desktop, Illustrator, and Photoshop. I then go and click on the download button from my account in CC on the Adobe site, and it automatically opens CC for the desktop and I just get the spinning blue lines. Any ideas on what to try next? I did un-install and re-install CC desktop to no avail.

    This is what I had to do to get it to download on my Mac. I work for a company and I had to log on to Adobe.com as my IT client, and send myself invitations to CC desktop, Illustrator and Photoshop. I then accepted the invites. A tem has to be set up first by the admin of this account. (I set it up once I was in IT's account) I had to down load the app for Creative Cloud Packager (CCP), and launch it. Then I had to choose which one best fit my situation (Creative Cloud for Enterprise) and double clicked it to launch a window to log into with my Adobe ID. I then chose create package and both of the products we purchased showed up. I named the folder and it download the files to this folder. Inside this folder there will be another installer to double click on. In CC desktop these applications should now show up as installed.
    I hope this helps. I know I had to hunt and search to figure out what to do, and quite frankly this should have been done by the IT people who purchased it.

  • Can't Launch Apps in Creative Cloud it's "Loading"

    Please help, I launched the program and I go to the apps tab and there is a loading icon.
    It keeps on loading.
    Please help!
    URGENT
    Thanks,
    I will make sure to give points to the best solution.

    Please check : CC Applications crash immediately after launch
    Re: Can't sign in to Creative Cloud Desktop application...
    Re: Problem with Creative Cloud Desktop app since update to Windows 8.1
    Please let me know if it helped or not.
    Regards
    Rajshree

  • How can i download photoalbum in creative cloud?

    I want to download photos from creative cloud. howw can I do this?

    File Sync Links that may help
    -https://forums.adobe.com/community/creative_cloud/host_sync
    -http://helpx.adobe.com/creative-cloud/help/sync-settings.html
    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
    -Size Limits https://forums.adobe.com/thread/1488242
    -sync and email link http://forums.adobe.com/thread/1427516?tstart=0
    -Phantom folder problem https://forums.adobe.com/thread/1490445

  • Can I download apps from amazon cloud

    Can I download apps from my kindle cloud to my iPad?

    No, iOS devices; iPhones, iPads and iPods Touch, are a closed ecosystem. You can only install apps from the iTunes App Store on your iPad.

  • Can't re-install apps using creative cloud app on mac osx 10.7.5

    I uninstalled all apps by dragging them into the trash.
    now I want to reinstall
    but the creative cloud app says "up to date"
    how can I refresh it so that it looks on my HD?

    Hi mike334411,
    Please follow the mentioned kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try to install the software.
    Kindly let us know whether it worked.
    Regards,
    Romit Sinha

  • How many times can I download from Adobe Creative Cloud, and on how many computers

    I just purchased a one month plan from Adobe Creative Cloud and already downloaded several programs.  Unrelated to Adobe, I reinstalled the operating system on my computer today.  I just downloaded the programs again.  Is there a limit on how many times I can download Adobe software?   I also am planning on purchasing another computer down the road.  How many computers can I download Adobe software from my current Adobe Creative Cloud membership. 
    Thanks-

    You can download and install it as many times as you like but you must activate it in order to use it.
    You can only activate the software on a maximum of two computers at any one time.
    You can deactivate on a computer via Help > Deactivate and re-activate via the same step.

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