Can't download attachments from a specific sender in outlook 2003

All of a sudden I can't download any attachments from a specific sender that I was able to before, no changes have been made and I can download/save attachments from other senders.

Hi,
Please using OWA to download/save attachments for testing.
If it is working in OWA, it should be an issue on the Outlook Client side.
Please run Outlook under safe mode to avoid some AVs, add-ins and firewall for testing.
Please re-create a profile to refresh the caches for testing.
Can other recipients download/save attachments from the specific sender?
If all users cannot download/save the attachments from the specific sender, it seems that there maybe some Security issue on the attachments or the specific sender.
Please check whether there is any related Transport Rules applied, as Administrator, if possible.
Please also verify whether the attachments' size bigger than the attachment size limit.
Please also select some related App logs for the further troubleshooting.
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support

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Can't download attachments from a specific sender in outlook 2003

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