Can't download audio files

My ability to download audio files has quit working. The ones I was in the habit of downloading was my voicemail messages and podcasts. I checked to see if my media card had plenty of memory, Check. I increased the reserved memory for media files 5mb to 15. But still no downloads. When I try to download the download graph quickly flashes up and then disappears. No messages as to why it won't work.
Can anyone help?
Thanks
Colleen

Hi and welcome to the forums!
Try this: pull the battery out with the device ON. Wait about a minute and put the battery back in. Let the BB completely restart and see if that doesn't help. Clears out the memory and refreshes the BB; like rebooting your pc.
When you have anomalous behavior in your BB a battery pull often helps.
Let us know how it goes.
Message Edited by IrwinII on 09-26-2009 01:10 PM
IrwinII
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This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
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The audio files are on my desktop. Logic 9.1.1 will not recognize them and gives me this message when I try to drag and drop OR Import Audio File OR use Audio Bin.
As far as I know, I am using wave files (extension .wav). So what could be the problem. Here's a picture of how the files look on my desktop.
The regular silver and blue iTunes icons look like this when I Get Info:
The black iTunes icons look like this when I Get Info:
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Thanks for your reply.
+Can you play them as Preview (select in Finder, hit spacebar)?+ No. The black iTunes icons play with no sound and the silver and blue iTunes icons do not even come up in Preview at all.
+Will iTunes play them?+ Only the black iTunes files (2 out of the 18). When I click on a silver and blue icon'd file, it will not even open in iTunes.
why on the desktop? it was just a temporary thing. I was not able to pull them into my Audio Bin. I tried what you suggested. I put the files in the Audio Files folder of my project. When I go to open them from within Logic by Import Audio File, they are visible but greyed out. I don't use the desktop except for testing stuff like you do.
+How was the thumb drive formatted? FAT32 or other DOS-format, or Mac OS Extended (HFS)?
+the extension is not where apps look to recognize an audio file format, it is the header data. Some audio programs can read RAW audio files, but more about that after your reply to this one.+ It is formatted MS-DOS (FAT 32).
(*I wrote all this stuff above while I was working and waiting for the PC to write to my thumbdrive again*******finally I got everything to show up.
I loaded the files again from the thumbdrive. This time they were all in the black iTunes format, and I put them directly in the Audio Files folder like you suggested. After some doing everything works fine. Weird.
Thanks!

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Can't download audio files

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