Can't download BlackBerry Link v1.0.0.71 (Windows OS)

I am on the download screen, click Download button and browser keeps spinning. I tried with both IE and Firefox, in case it was broswer specific issue.
Any idea what's happening? I need to transfer my data from old to the new phone asap.
Thanks!

Official support is through your carrier. If they can't resolve the issue they are supposed to escalate the issue to BlackBerry. If they don't you should press them to do so.
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