Can't download Desktop Software for windows

I had installed Desktop Software v.7.0 a few months ago but it kept freezing when syncing wiht my BB Curve 8300, so I decided to disinstall it and try to re-install.
Now each time I try to install the software from RIM website https://swdownloads.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22the the process stops because it claims that there is a previous version installed on my pc and it cannot be overrun. I can't find any file from DS V7.0 in my computer and I need a Desktop Software!!!

Hello timamagi,
Welcome to the BlackBerry Support Community.
You can download BlackBerry® Desktop Software v7 from the following location:
www.blackberry.com/desktop
We hope this helps.
Thank you.
-FB
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Subject: 404 Error - BB Desktop for PC Download
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Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer            Microsoft Corporation
System Name    ZTRLDNB46
System Manufacturer      Dell Inc.
System Model    Latitude D531
System Type     X86-based PC
Processor          x86 Family 15 Model 104 Stepping 1 AuthenticAMD ~1795 Mhz
BIOS Version/Date         Dell Inc. A02, 8/13/2007
SMBIOS Version 2.4
Windows Directory         C:\WINDOWS
System Directory           C:\WINDOWS\system32
Boot Device       \Device\HarddiskVolume1
Locale   United States
Hardware Abstraction Layer        Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name        ZTRSERVE\cbolte
Time Zone         Eastern Daylight Time
Total Physical Memory    2,560.00 MB
Available Physical Memory          1.07 GB
Total Virtual Memory      2.00 GB
Available Virtual Memory            1.95 GB
Page File Space 4.22 GB
Page File           C:\pagefile.sys
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Hi and Welcome to the Community!
Interesting...well, I am downloading it right now with no 404, which would I think rule out a problem at the RIM webisite end. So, the only thing I can think of is that there is something in your internet routing that is somehow blocking it. Maybe you should start over from this point:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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