Can't download driver Photosmart D110
I am trying to download printer driver and software to my new computer which has Windows 8 but when I click download nothing happens. I have tried this with chrome and explorer. No response to either. I can't find the CD that came with the printer. Help!
Ok, I had to select the option for driver only and then it let me download
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Anyone experienced this? Also weird, because I thought I had 7.0...Apple store says it downloaded Mountain Lion (the "cat" after Snow Leopard, right?) So why does it still say 10.6.8?
Regardless, I need to use this printer as I just moved and need to print out important stuff for my business. But can't download the driver. Why can't it read it?
And I don't have the $30 to pay for HP tech support.
Thanks anyone who can help with this.Hi peshi77,
Welcome to the HP Support Forums! I see you are trying to install your HP Laserjet P1006 to your computer running Windows 8.1, but everytime you attempt to extract the files it crashes. After some research I see there were no updated drivers made available for the Windows 8.1 OS, you must install the Hostbased Plug and Play Basic Driver, to get the basic printing functions. Please click on the link below to download and install:
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Thanks,
HevnLgh
I work on behalf of HP
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Here we go. I have a Pavillion g6.
On the printer/devices, my HP-computer is flagged for troubleshooting. When I take computer through process, it says my HP laser jet pro 1102W printer (wireless) needs a new driver. I've tried to install again and again from hp. Doesn't work. Still have the yellow flag. HOWEVER, I can print just fine.
The problem is really this. At work, I have an HP photosmart d110 wireless printer. I have been able to print from it until recently. Can't print. no matter what I do. uninstall/reinstall/download/reboot etc. etc.
I thought perhaps the problem was because of the flag on HP computer itself, but as I say, I can't get rid of the flag. Computer doesn't seem to recognize that I have downloaded an updated driver for the HP laserjet which the troubleshooting says I need.
I have updated all my windows updates. I've restarted the computer several times. It seems as though the installation for both printers/drivers doesn't go through.
Please help. I need to be able to print with photosmart and just can't get it to work any longer.
Thanks.Hello thank you for your updated response.
Yes, this issue is quite frustrating. First, I would like you to perform a Level Three Uninstall. Please follow these steps on performing a Level Three uninstall:
1) On your computer click on start menu, then at the bottom where it says search programs
and files type in %temp%
2) Locate the correct folder starting with "7z" (if you have multiple 7z folders, the correct folder contains "Util" and "CCC" folder)
3) Open folder "Util".
4) Open folder "CCC".
5) Please run the L3uninstall.bat. (should look similar)
6) When the uninstall has completed, restart the computer
Once your computer has restarted please make sure all of the HP software is removed. Go into your Control Panel to check. If there is any Laserjet or Photosmart software please uninstall it.
Next, go into Devices and Printers, click on any printer you have in this folder. At the very top you will see "Print server properties"; click on it. Go to the Drivers tab and remove your Laserjet/Photosmart printer. If you don't see any drivers in this box, then click cancel.
If you still have a Yellow Flag on your computer, then continue to this step:
Use Microsoft Fix it to make sure your software is completely uninstalled. Click here: Fix problems that programs cannot be installed or uninstalled. Run this tool and make sure you select uninstall.
Once this tool is finished, please install only your Photosmart D110 software. Click here to use the Printer Install Wizard. Let me know if the software was successful or not.
Once you have the software installed, check to see if the Yellow flag is still there.
If the software was successful, make sure the Photosmart functions the way you want it to. Afterward, please install the LaserJet pro 1102W software again using the Printer Install Wizard listed above.
I hope this works. Please inform me your steps.
I worked on behalf of HP. -
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