Can't download email over ethernet

Greetings!
I can surf the web over my ethernet connection, but Mail can't download email over the same connection.
Does anybody have any idea what is going on?
Thanks very much in advance.
Kevin

Hello Kevin.
What does “Mail can't download email” mean? What’s the problem exactly? Is it that Mail doesn’t check for mail on this account, or that it checks but downloads nothing, or what? What type of mail account is this (POP, IMAP, .Mac)? What error messages do you get, if any? More info, please.
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
In Mail, open Window > Connection Doctor. What does it say?
Could it be that Mail or this particular account is in an “offline” state? Is the Mailbox > Go Online command enabled or disabled?
Go to Preferences > Accounts > Advanced. Is Include when automatically checking for new mail ON or OFF?
What’s the time interval chosen in Preferences > General > Check for new mail?
Open Window > Activity Viewer and tell Mail to check for mail on this account. What do you see there?
Open the Account Info window by choosing Get Info (⌘I) from the Action menu (gear icon) located below the mailbox list in the main Mail window. Does Mail display there the messages that it doesn’t download? Do they appear as already downloaded or as not downloaded yet (dot column)?

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