Can't download font package automatically

when try to open a PDF file,
there is a message that a font package is required, after i clicked OK on the message, nothing happened. it's adobe X 10.0.1 in Win7
when I  tring with another Win2008 server, same 10.0.1, and here after i click OK on the same message, it can download the font package automatically.
So i wonder, is there anything wrong in settings of my Win7's Adobe?
pls help.
Thanks.

yes, i think i got it.
due to that this is in enterprise environment,
auto updator feature is disabled.
here is it:
http://helpx.adobe.com/acrobat/kb/enterprise-administration-acrobat-products.html
thanks all.

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