Can't download free app purchased under another account once Family Sharing is enabled

I "purchased" Onedrive for iPhone years ago. Then I turned on family sharing on my daughters phone. She couldn't update Onedrive because she hadn't purchased it, so I deleted it as I had for others and tried to download it again. However, this fails with the error message:
"Redownload Unavailable with This Apple Id
This redownload is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
OK"
I tried finding it from her phone under my purchases, but it is not listed there. However, on my phone, it does show up as a purchase. I'm completely baffled on how to work around this. Anyway to force a repurchase of a "free" app?

If you are using the Purchased tab where your purchases are listed to re-download it then you shouldn't be charged. If you are being asked to enter your credit card details when trying to download it via that tab then that will be for account verfication purposes - you are currently in the country where your account is based ?

Similar Messages

  • TS1702 Can't download free apps the iPad says there was a problem with a previous purchase

    Can't download free apps message says problem with previous billing purchase

    That can mean that you have an outstanding balance in your account. Have you logged in and viewed your account?
    You can contact iTunes.
    Apple - Support - iTunes - Contact Us

  • Every time I try to download a free or paid app or in iTunes   it asks me for a credit card. (Which i don't have one)  How can i download free apps without a credit card and not reset my apple ID? I already put in 20$!!!!!

    Every time I try to download a free or paid app or in iTunes 
    it asks me for a credit card. (Which i don't have one)
    How can i download free apps without a credit card and not reset my apple ID?
    I already put in 20$!!!!!

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
     Cheers, Tom

  • How can I download free apps when my card is denied please.

    How can I download free apps when my card is denied please.

    Purchase and Redeem an iTunes Gift Card.
    iTunes Gift Options  >  http://support.apple.com/kb/HT2736
    How to Redeem a Code  >  http://support.apple.com/kb/ht1574

  • I can't download free apps for ipad 3. But paying for apps are problem. Why?

    I can't download free apps for iPad 3. But paying for apps are no problem. Why?  :-)

    No error messager. It just say "Installer app" (Danish for instal) Nothing happens.

  • Can I download free apps to my iPad without putting in a credit a card??

    Can I download free apps to my iPad without putting in a credit a card??

    I think that the trick to this is that you have to try to download a free app in order to get the iTunes store to ask you to create the account.
    Copied from the kb article above .....
    Creating an account on iPhone, iPad, and iPod touch
    If you already have an account, choose Settings > Store. Tap the Apple ID displayed and choose Sign Out.
    Open the App Store on your device.
    Find a free application on the App Store.
    Important: Before proceeding to the next step, you must download and install the free application by tappingFree followed by tapping Install.

  • How can I download free apps while I have already given a card number at the past which is ineffective?

    how can I download free apps while I have already given a card number at the past which is ineffective?

    Create an iTunes App Store account without a credit card
    Any way to get free apps on the App Store without a credit card?
     

  • Can't download free apps error message

    All of a sudden I can not download free apps due to the error message "Store Credit unavailable"
    I've logged out and logged back into my iTunes account but still no joy...

    Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
    Dell Computer Corporation Dimension 4300
    iTunes 7.0.1.8
    Current user is an administrator.
    Network Adapter Information
    Adapter Name: {017E7374-75C8-4832-8274-C927ADF3EB6C}
    Description: WAN (PPP/SLIP) Interface
    IP Address: 4.238.171.231
    Subnet Mask: 255.255.255.255
    Default Gateway: 4.238.171.231
    DHCP Enabled: No
    DNS Servers: 64.136.28.120
    64.136.20.120
    Network Connection Information
    Active Connection: NetZero
    Connected: Yes
    Online: Yes
    Using Modem: Yes
    Using LAN: No
    Using Proxy: Yes
    HTTP Proxy: 127.0.0.1:7900
    Firewall Information
    Windows Firewall is off.
    McAfee Personal Firewall is installed.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Here my network diagnostics. Everything seems to check out except for the connection attempt to the Apple website.

  • HT2534 Hello! I have a problem with a credit card. I bought one program, after that i wanted buy one more, but it wrote that with my card something wrong. After that i wanted change my card (VISA) on "NONE". But there no NONE! I can't download FREE apps!

    Hello! I have a problem with a credit card. I bought one program, after that i wanted buy one more, but it wrote that with my card something wrong. After that i wanted change my card (VISA) on "NONE". But there no NONE! I can't download FREE apps! Than I wanted make new account and select NONE, but there no NONE, there only cards. Help, please!

    Hey Shamannnig!
    Here is an article that can explain a little more about this situation:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Help! How can I download free app on apple store without a credit?.. Please help!

    Help! How can I download free apps on apple store without a credit card?

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
     Cheers, Tom

  • HT5622 how can i download free apps with out a credit card

    how can i download free apps with out a credit card

    If you only want the free apps, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Apps purchased under two accounts.. Can I make them all work under one?

    So, I managed to get my purchased apps all transferred into iTunes. I ended up figuring out that I had purchased most of my apps under an older account I no longer use.
    The problem is, if I switch to my new account in iTunes, when I try doing anything with the apps (such as updating them) I get an error. Is there no way to make these apps switch to my new account? Do I really have to switch back and forth between two accounts just to manage my apps and such?
    One thing I figured out is I can re-download the apps and they are now under my new account. HOWEVER, it seems to charge me again for non-free apps.. I tried downloading a 99 cent app I had just to test and it did not prompt me saying I already owned it.. It must have charged me 99 cents and then downloaded it.
    Also, I have some games with lots of saved data I do not want to lose.
    Any thoughts?

    You cannot.
    Sorry.

  • ITunes Truly Epitomizes Definition of Insanity since can't download free apps due to Technical Difficulties and iTunes says to try again later and get same results

    iTunes truly epitmizes the Definition of Insanity.   I can't even download free apps.  iTunes says they are having technical difficulties.  What an understatement.  iTunes makes everyone go crazy by saying to try again later.  When we try again, same result. 

    Ha!
    I've been saying that iTunes is a "@#8*!^8 crazy *#!" ever since I reinstalled it, LOL!
    I had that thing, just about *duct-taped and stuffed between the attic rafters* for the past 3 years,
    and never missed it.
    Then...well...I told my husband, that I must've incurred an Aneurysm during sleep...because for some reason, the %*@$! has now reappeared, and is just as OCD and Hyper, as it was when I had it
    *locked up*!
    But my husband keeps swearing that I re-downloaded it, because I missed hearing my favorite
    pod-shows.
    Anyhoo...since, I've re-inflated it, I've only used it for 1/2 an evening, before I gave a yell, and pulled the plug on it, yet again!
    A.n.y.t.i.m.e I tried to do ANYTHING, that crazy &#tc+ was right there...and I swear that I could hear a hyper never-pausing-for-breath 'voice', which seemed to shrill:
                        "Can I do it, huh, huh? Can I open, huh? huh? I wanna do it, I wanna I wanna!!
                         "Prrlleaaase! I just wanna open it!! You know I can!  So can I, huh huh!!"
    So it's *locked-up under my porch crawl space* until....well....until... (0;
    I actually just came on here to say that, during the 3 or so hours that I attempted to reason with that Demento, I was never able to access the iTunes Store, either.
                             "I can't access the iTunes Store.
                              It must be busy, so I'll try again later."
    And while it was trying to convince of that, I managed to get in and out of the iTunes Store, about 3 separate times...and had managed to listen and download about 5 or so pods...but it just kept repeating that same line.
    Like its dose of Lithium had worn off, and now it was just about ready to show me its
    *Alvin the Chipmunk Alter-Persona*...
    But it never got the chance.
    I haven't heard a peep out if since, LOL!
    I figure there's enough to keep me occupied on here...so if doesn't behave itself soon....
    Yeah...you KNOW what I'm talkin' bout, LOL!
    Well, I gots to go now, but you have yourself, a fabulous weekend!
         ~Macaholic93

  • I can't download free apps without a credit card anymore with ios 6. Help?

    Hey guys maybe you can help me. After updating to ios 6 on my iPad 2 everything was fine. I was downloading free apps. Now if I try it says I need to enter credit card details which I have never needed to do in the past. Is there any way to get around this? Please help. Cheers.

    Well, you might share what you did to fix it since you came here looking for help and if some body sees your "issue" has been fixed and clicks on your discussion "I fixed it" will not help the next user.

  • How can I download free apps without a credit card?

    I want to download free apps from the apps store but it seems like the only option is with a credit card in which I am not ready to use as of now. I'm pretty disappointed...

    Roxanne-
    Have you already established an Apple ID, or are you balking because of the credit card issue?  It is my understanding that you can get the Apple ID by specifying NONE when they ask for the credit card information.  You should then be able to download free stuff.
    Later, if you try to buy something, you will then need to provide a method of payment.  One alternative may be to add a gift card to your account.  I've seen them for sale at Walmart.  That way you can buy things without any worry about someone stealing your credit card information.
    See <redeemLandingPage> for gift card terms and conditions.  It will open up in your iTunes program.
    Fred

Maybe you are looking for

  • What is diff b/w NW2004 and NW2004s

    Hi could any body tell me what that is the basic/major difference between SAP NW2004  and SAP NW2004s Servers Thanks mmukehs

  • How do you set up Logic Pro 9 for transposing instruments?

    Is it possible to set up Logic to recognise transposing instruments? In other words, if I'm playing a Bb trumpet part in C, the score would display the part transposed one tone higher & display the correct key signature, but it would still sound in C

  • Report Painter: Column Setting

    Dear Gurus, Can I set a column only display value based on few GL code listed? Is that I can directly set it in GRR2 or have to go GS12? Let say I have actual column and budget column, I only want GL code related to welfare display in budget column,

  • Problem in using EJB 2.1 Timer Service

    Hi all, I need a method in my EJB to be called by the EJB container at regular intervals. For this I plan to use the EJB 2.1 Timer Service. I did the following for implementing the Timer Service. 1. My bean class implements the TimedObject interface.

  • Change Message Mapping object

    Hi all, I have a very interesting question. We have a couple of scenarios where reports are extracted on ECC 6.0 and the data is sent out via client proxies to PI and then to File system Earlier the functional team was OK with couple of fields from t