Can't download FREE apps to iPad
I am trying to download "free" apps onto my newly issued school iPad but I keep getting message saying that there is a problem with the credit card that is on file. So, how do I remove that credit card from my file?
Hello Star Cox,
Thank you for using Apple Support Communities!
You must have permission to access the Apple ID and password for the account to update the billing information.
You can select None for credit card information as long as there is no outstanding balance on the account with this article:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Changing your account information using an iOS device:
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
Then
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when finished.
Regards,
Sterling
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http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
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Hello! I have a problem with a credit card. I bought one program, after that i wanted buy one more, but it wrote that with my card something wrong. After that i wanted change my card (VISA) on "NONE". But there no NONE! I can't download FREE apps! Than I wanted make new account and select NONE, but there no NONE, there only cards. Help, please!
Hey Shamannnig!
Here is an article that can explain a little more about this situation:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Thanks for using the Apple Support Communities!
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If you only want the free apps, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
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Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
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Have you already established an Apple ID, or are you balking because of the credit card issue? It is my understanding that you can get the Apple ID by specifying NONE when they ask for the credit card information. You should then be able to download free stuff.
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