Can't download from iTunes on iPad

Hello people of the world. I have a problem that has been happening for a while. Whenever I try to download a TV show or movie to my iPad my iPad downloads around a quarter and the freezes followed by my iPad crashing. I have tried holding home and lock button at the same time to restart but the problem still persists! Could someone please help me I really want to enjoy media on my iPad! Thanks

Hi Sign out of itunes then Sign back in. This may help. Cheers Brian

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Can't download from iTunes on iPad mini

Does anyone know why I can't download anything from iTunes on my wife's iPad mini? Works perfectly fine with App Store downloads, and her iPhone 4 is downloading fine. I have done a complete restore of the iPad mini, and she only uses one apple ID, but still no luck!

If you restored your iPad as new, and it still didn't help, I don't know if anything in here will help. in any event, I have posted this boilerplate of suggestions many times in the past and the suggestions in here have worked for others at one time or another. Feel free to give them a try.
1. Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
2. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. Make sure that you do not have a stalled download in iTunes - if you have a download in there that did not finish, complete that one first. If you see a downloads tab in the lower right corner, then there is a download in iTunes.
4. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
5. You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. Apps may also be able to be deleted in Settings>General>Usage>Storage if you cannot get the X to pop up on the icon.
6. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
7. Reset your router. Unplug it from power for about 30 seconds and then plug it back in again.

Can music downloaded from iTunes be added to a slide show in Elements 12?

Can music downloaded from iTunes be added to a slide show in Elements 12? I can't get it to load into Photoshop Elements. When I finally get to the file it kind of just disappears. Do I have to get the song from someplace else?

Barbara, I don't know how to get to the artwork to remove it. I saw a post on this forum on how to show hidden files and went to the control panel and followed the instructions. I still can't see any hidden files or artwork. Hope you can tell me where I am going wrong.

Can't see movie downloaded from iTunes on iPads

Hi. I purchased two movies from iTunes via AppleTV, then downloaded them to my iTunes library. I can see and play them on my computer, but they don't show up in the "shared" tab of the Videos app on either of our two iPads. I've tried force-quitting and restarting the Videos app, turning the iPad on and off, and resetting the iPad; I've quit and restarted iTunes on the computer. Nothing has helped.
All the other movies in the library appear, including others I've purchased and downloaded from iTunes, but not the ones I downloaded today.
Running OS X 10.8.1, iTunes 10.6.3, and iOS 5.1.1.
Help?
Thans.

Ah. iPad 2 can't play 1080p content. Got it. Sorry for the noise.

My iPad keeps refusing to connect to my pc network. can't download from iTunes store.

mi iPad keeps refusing to connect to my pc/wifi network. can't download anything from iTunes, even just using it on my iPad. even if I plug my iPad into my pc. anyone know how to fix this? please help! thanks!

How about some details on your network?
What make/model router are you using?
Does your router have the latest firmware from the manufacturer?
What security type (WEP, WPA, WPA2) are you using?
What happens when you try to connect?
Does your iPad work on other networks, i.e., Borders, Starbucks, etc.?
As a stopgap it is possible to download iTunes store content from the iTunes program on your PC and sync that to your iPad (music, apps, videos, etc).

How is it possible to cancel (not suspend) a video download from iTunes Store (iPad under iOs 6)? (I do not have sufficient storage space on my iPad)

Hi,
I am facing the following difficulty with my iPad (model MD369NF/A) under iOs 6.1.3.
I have bought 2 videos on iTunes Store, but I do not succeed in downloading them: an error message mentions that iPas does not have enough storage capacity.
As a matter of face, when I look at the way the storage is used, I find “Others” for around 10 Go (is there some king of reserved space for the downloading of videos from iTunes Store?), and only a very small number of Mo available.
I would simply like to cancel the downloading of the 2 videos, and hope that it would free the "Others" storage space (in the hypothesis that "Others" is space reserved for videos once downloaded), but I do not manage to do it. I can suspend the downloading, but I do not see how to cancel it.
Would you have a solution to propose ?
Thanks in advance for your help,
Nicolas

Hey Nicolas36,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines issues with free space, capacity, and a large amount of "other" space. You'll want to connect your iPad to your computer with iTunes to follow the steps:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/TS1503
One symptom of this issue will be displayed in iTunes where the Capacity indicator for the iOS device will report a large amount of "Other" disk usage for the device. To resolve this issue:
- Turn off the music or photo sync option in iTunes for the device.
- Click Apply to sync the changes to the device.
- Turn the music and photo sync options for the device on again.
- Click Apply again to try to sync the device to iTunes.
Thanks,
Matt M.

Very Slow Downloading from iTunes on iPad Mini

Hello:
Having just spent almost £550 on a wifi & cellular 64 gb iPad mini, I thought I was getting something that was state of the art !
However, I discover that the very first movie I pay for and want to download using my wifi connection from iTunes simply will not download on to my iPad mini in anything that one would expect to be a reasonable time. As I write it is Sunday evening and the iTunes download indicator is telling me it will be over 36 hours until I finish downloading this 3 gb movie !
Using the same wifi connection and within a few minutes after giving up with the iPad mini I am able to download the exact same movie on to my MacBook Air in under 30 minutes.
So, I conclude this has nothing to do with the my wifi download speed or anthing else, other than the fact that the iPad mini connection simply does not work at anything approximating to an acceptable standard.
The reason I have purchased the 64 gb iPad mini is so that I can download movies and watch them when travelling. It looks like this is not going to be possible if it is going to take hours and hours to download each movie !
So, other than some kind of self-administered help (which I would be happy to hear about if anybody has solved this problem for themselves), and after having spent a great deal of money on an item which is advertised as being iTunes compatible and being sold as something to watch tv and movies on, I wonder if Apple has yet twigged this glaring inadequacy and are thinking of doing something about it ?
After all, I have spent a lot of money on something that is not doing what I had expected it to do and which it is advertised as being able to do.
Please help me out, Apple, or I might have to return this to you and ask for my money back. Or go to Trading Standards about misleading advertising ? I mean it is wifi, it has iTunes, it has Videos - but I can't really use them in any acceptable way. Why would I spend all that money for something that doesn't do what it says on the can ?
Thanks.
Chris

This one:
http://i1224.photobucket.com/albums/ee374/Diavonex/5a6419d061655ec22c274a10928e9 cf2_zps371bf57d.jpg

Movie Won't Download from iTunes on iPad

I recently purchased two movies from iTunes using a gift card I got for Christmas. I started the download and once the first movie got too about 3.2 GB of 6.2' it stopped and started over for no apparent reason. I tried multiple times to download both movies with no luck the first 24 hours. Was hoping to have it for my flight for my vacation. Over the course of the next three days I have tried downloading the first movie at least 15 times on various WiFi networks, It always begins the download and then either restarts it on it's own or now gives me an error message saying the movie cannot be downloaded at this time, please try again later. I finally got the second movie to download after 10 attempts, but still no luck with the first. I know for certain I had a continuous WiFi connection every time. I am EXTREMELY frustrated at this point. I still have remaining dollars to spend from my gift card, but figure why even bother? I really hope someone can give me an idea which works. So far I have deleted the beginning download on multiple occasions and also tried restarting after this 4 times and nothing seems to work.

I have been having this problem since iOS 7 released. I have a 32gb 3rd gen iPad. I seem to have some artificial cap of 7 items from iTunes on my iPad at once. Even with 6 movies I have 5.8gb left. I only download the SD versions.
As soon as I hit 7 movies/tv shows on my iPad downloads fail almost 100% of the time. They get near the end, freeze and then loop. Ocassionally I'll get a "Unable to download" error but most times it just keeps going over and over. Not only do I have this extremely annoying issue, but during this problem my iPad becomes nearly unusable. While downloading, my iPad runs so poorly I'll open my cover or press the wake button and the screen will remain off. I can press both buttons, open/close the cover and NOTHING. It will stay like that for a minute sometimes. IF it becomes usable apps will take 30 seconds just to open/close, scrolling is unresponsive for many seconds at a time and then scrolls all at once. It almost as if the download is using all of the CPU's power.
I have 253 movies I've bought in iTunes. I own 6 Apple TV's, 2 Retina Macbooks, 1 iMac, 2 iPads and 2 iPhones. iTunes works great on all of those devices minus my iPad. My wife's, which is the same model minus a cell connection is fine. I am extremely annoyed with this problem. I've started to loathe using my iPad and thats just rediculous.
If anyone has suggestions I'm all ears, I've tried these fixes:
Erased all content/settings and restored from iCloud Back up
Erased all content/settings and restored but DID NOT use iCloud back up. (I did notice downloads worked great for the first few weeks, then went to crap.)
Tried force restarting the iPad when its acting up
Used my Time Capsule's Wifi - No change
Used my guest network from my Netgear router - No Change
Used my parent's wifi today - No change.
This doesnt seem to be a widespread problem, I've had trouble finding help on these forums. Apple is constantly silent and most other users never reply with the same problem. I'm close to giving up and getting a replacement from Square Trade. I will not buy a new iPad less than two years after getting that one, mainly out of protest. I have little confidence in the Air doing much better or lasting longer than this current one.

IPod classic 120gb - can't download from itunes

I sync the ipod to my mac, open it and DON"T get a management screen that I've read about. It just opens in finder. What is shown to be on the ipod is not what actually is. My problem is, I'm trying to download music from itunes onto it. When I do it shows up in the finder window as being on the ipod, but isn't. What can I do? I'm willing to restore it but don't know how without a management screen, and will that help?

I think I FINALLY!!! got the solution. I did all that uninstalling, reinstalling, updating, deleting..yada yada...crap. Finally, I decided just to make a new folder in My Documents and named it "New Folder". I moved all my music from "MY Music" folder to this "New Folder". I deleted all the music in my Itunes program and reloaded it from the "New Folder". It seemed to work. Good Luck!

Can't download from itunes store

About a month ago, I attempted to update my new contact info for iTunes on my iPhone. Each time I hit submit, I received an error. However, the $1 test charges went through to my account, but were never removed, resulting in about $9 worth of extra charges on my account, which I just noticed. I had to change my contact info on Apple's site. This was the only iPhone-related incident. The following are desktop (MacBook Pro) specific. However, all are iTunes-related.
A few days ago, I attempted to download the about $27 worth of music from my Wish List and continually got errors. No music was downloaded, and each attempt resulted in a different number of errors, ranging from 35-70 in total. I have the error messages saved as text files and have screenshots of the incident.
I can't download free or paid content from the iTunes Store on my MacBook now either. When I attempt to re-download, I see the progress bar blink and then nothing. Now, I am having problems syncing my iPhone as well. Playlists and Events from iPhoto do not sync, but my Music does. I get *"required file cannot be found" and "Unknown error occurred - 13019."*
I have appropriate permissions on all of the needed folders, and reinstalling iTunes did not help. I'm not sure what else it could be. I would really, really love to fix all this.

Now, I am having problems syncing my iPhone as well. Playlists and Events from iPhoto do not sync, but my Music does. I get "required file cannot be found" and "Unknown error occurred - 13019."
Even if you've got a higher OS version on the phone, the following document is a good place to start with that one:
[iPhone OS 3.0: Error 13019 during sync|http://support.apple.com/kb/TS2830]

Not able to download from iTunes on iPad 4

I have tried several times to download movies and Tv series on my new ipad from iTunes but I always get a message error. I have never experienced this problem on my iPhone, MacBook or my old iPad ? What should I do. The download start and at the end I always receive the same message that the episode couldn't be downloaded, retry later. I have tried with 3 different Wi-Fi sources...

I get the error message that the playlists designated to be updated no longer exist.
while the ipod is connected and showing up in your itunes sourcelist, go "edit > preferences" and click on your "ipod" tab.
you currently have "automatically update selected playlists only" engaged in there. scroll through the list of playlists in there, comparing them with the playlists that show up in your itunes sourcelist. if you find any that no longer exist in your itunes sourcelist, uncheck them. click OK.
for more information about the playlist you deleted, see:
How to sync music to your iPod when your library is bigger than your iPod storage space
for more information about using that updating option (including controlling what goes into your playlist that you have set for syncing to the ipod), see:
hudgie: iPod cannot sync because one or more playlist …
hudgie: iPod syncing options, OR, My iPod is locked in iTunes!

Upgraded to iTunes 9.0.2 -- can't download from iTunes Store (Error 1008)

So... I wanted to download Pearl Jam's new album, "Backspacer", and due to the video content iTunes asked me to upgrade from iTunes 8. Then I got a dialog box saying that I had to upgrade Safari and Quicktime as well. So I did all that, only to find that I can't download anything on iTunes anymore. I get "Could not download (album name). Error message 1008"
I've had one suggestion from iTunes Support, which I've done and it hasn't worked.
1. I went to the system preferences of my Mac and then into sharing and remove all special characters in the "Computer Name" field. There was an apostrophe in mine but when deleted, that didn't help.
2. Also I've seen on bulletin boards that pending purchase can cause an error message like this, but I don't have any.
any suggestions out there would be welcome!
thanks
Peter

Everytime I click onto download now, it brings me right to the page that says thank you for downloading iTunes.
That can sometimes be caused by pop-up blockers and/or web accelerators. If you switch all your pop-up blockers off (in the web browser, security software and any other utilities with that function) and or switch off your web accelerator, does the download go through any better?

Can't download from iTunes in the Cloud

iTunes Match and iTunes in the Cloud for Music has just been enabled for Denmark.
Hence music I have purchased should now be available for download on my iOS devices, e.g. my iPad.
However, when I attempt to download a song, via the Purchased 'tab' in the iTunes Store App, where I get a list of my purchases all marked with the iCloud icon, I get the error "The item you tried to buy is no longer available", see the screenshot below. I know the song IS available in the store, but I get the error none the less, and I get the error for all songs.
Is iTunes in the Cloud just not ready or is something else going on? I have tried to sign out and sign in again, restart the app, etc. to no avail.
Suggestions? - I write iTunes support and wound up in an endless loop of nonsensical replies

I too have now opened up a ticket to address the issue.
This is the details from my ticket including my current symptoms:
Hi team,
'iTunes in the Cloud' has recently been rolled out in Denmark, however, I am unable to make it work.
Symptoms include:
* On iOS devices I am able to play previously purchased music, but I cannot download the music for offline use.
* On Apple TV I cannot sign in when clicking the "Music" app.
* AirPlay from iOS devices to Apple TV only works when I set the Apple TV setting "Play from iTunes in the Cloud" to 'Off'.
Please also note the following forum thread that has users from Denmark, Sweden and Norway seeing the same symptoms:
https://discussions.apple.com/message/24130694?ac_cid=tw123456#24130694?ac_cid=t w123456
I'll keep you updated.

Can't download from iTunes or app store on multiple devices

Lost the ability to download previously purchased or new items from iTunes or the App store on both my iPad or iPhone. This just occured after the latest software update.

Doesn't have anything to do with the update: http://www.apple.com/support/systemstatus/

HT2534 can i download from itunes using debit card in india ?

why is it that only credit cards are authorized to download or purchase songs or movies from itunes store ....... why not debit cards

Again, Apple has not said why they do not allow debit cards, so you will not find an answer why is it so. All we know is that in many countries they do not allow them.
Regards.

Can't download from iTunes on iPad

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