Can't download Help in Captivate 5

I cannot open any help files.  I have uninstalled and reinstalled the Help application twice.  It doesn't think I am connected to the internet, but I am.  The Captivate help file is showing pending download and I can't get it to update no matter what I try.
I have tried to change to manage manually and the update button is disabled.
Please help...

Hi there,
Can you try opening the Help Document for other Adobe CS5 products you have ?
Let me know if help launched there ?
-Ashwin Bharghav B

Similar Messages

  • Where can i download my software Captivate?

    where can i download my software Captivate?@

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

  • Where can I download NeoSpeech for Captivate 7

    Where can I download NeoSpeech for Captivate 7? I also need to download eLearning Assets for Captivate 7.

    Hello,
    Welcome to Adobe Forums!
    You can download the Neo speech for Captivate from the below links.
    For 64 bit Captivate : http://download.macromedia.com/captivate/Cp7_win64_voices_installer.zip
    For 32 bit Captivate : http://download.macromedia.com/captivate/Cp7_win32_voices_installer.zip
    For Mac : http://download.macromedia.com/captivate/Captivate_7_Neo_Content_LS21.dmg
    Hope this helps !
    Thanks and Regards
    Himanshu Satija

  • Bought an album with an audio book included the album downloaded but the audio book diddent and I can't download help!

    Bought an album with an audio book included the album downloaded but the audio book diddent and I can't download help!

    You cannot redownload audiobooks at all.
    If you want it on your macbook, tehn put it there.
    You can transfer it from your iphone:  File>Transfer Purchases.

  • Where can i download voices for captivate 7.0

    can someone provide the link from where i can download extra voices for adobe captivate 7.0?

    Hi Erik,
    Welcome to Adobe Forums!
    You may download the Assets and Neo Voices using the link below :
    Assets for Captivate 8
    Windows : http://www.adobe.com/go/Cp8_win_assets_installer
    Mac : http://www.adobe.com/go/Cp8_mac_assets_installer
    NeoSpeech text –to-speech voices
    Windows (32 bit) : http://www.adobe.com/go/Cp8_win32_voices_installer
    Windows (64 bit) : http://www.adobe.com/go/Cp8_win64_voices_installer
    Mac : http://www.adobe.com/go/Cp8_mac_voices_installer
    Cheers:)
    Himanshu

  • Bridge CS4's Output update for Mac - can't download, Help anyone?

    I am trying to download the Output Update for Bridge CS4, which I have been  using for some years.  When I try to open the dmg file I get a 'can't install/quit' message.  I have checked system requirements, space etc and cannot figure out tghe problem.  Can anyone advise?

    Thanks for the screenshot.
    Here are some suggestions: Output Module 2.1 Failed to install
    Last resort is a complete uninstall/reinstall--remove preferences if asked.
    Use the Cleaner Tool to be sure.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Gene

  • I have a Licence of Adobe Captivate 4. Can I download the software from the web?

    I have a Licence of Adobe Captivate 4. Can I download the software from the web?

    Hi There,
    Please contact on 800-833 6687 follow IVR options 2 > 4 > 2 or can also chat with an expert by clicking on the following link :-  Contact Customer Care  and we will help you in download and install of Captivate 4.
    Regards,
    Ajit

  • Can I get help downloading already purchased programs Adobe Creative Suite5 Design Premium and Adobe Acrobat X Pro onto my new mac computer?

    Can I get help downloading already purchased programs Adobe Creative Suite5 Design Premium and Adobe Acrobat X Pro onto my new mac computer?

    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

  • Hello, every one. Over the last few days I haven't been able to download any app from the app store. can any one help me, please?

    Over the last few days I haven't been able to download any app. can any one help me, please ? thank you.

    Andrea...
    You posted in the "Using Mac App Store" forum but your profile indicates you are using an iPad so that's what I'll try helping you with.
    On the iPad tap Settings > General > Reset > Reset Network Settings
    Then restart the iPad.  Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
    If you still can't download apps, the problem may be your Wi-Fi connection >  iOS: Troubleshooting Wi-Fi networks and connections

  • I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

    I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

    You can log out of the currently logged in account by taping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in.
    If you updated your existing account with a new email address then that shoud 'refresh' it on it
    If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can redownload its content and download updates to its apps. You should be able to update an account's email address via this page : http://appleid.apple.com

  • HT4972 I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!!   I would suggust:  1 to create a big camera for i pads and ipods and iphones so we can put it in a

    I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!!
    I would suggust:
    1 to create a big camera for i pads and ipods and iphones so we can put it in another ipad or ipod or iphone and it has a zoom lens
    2 when i downloaded photos and music from a computer to my ipad , i cant delete them now plese do the itunes like samsung becuz samsung have an easier way to download thing from computer
    I hope to help me with my poblome and fix it please !!??
    And i hope to take my suggusts and make me happy becouse apple it is cooler from samsung
    Apple the best
    H.M

    The iPad 1 can't run the newer operating systems. It'd be like trying to play a bluray disc in your 6 year old dvd player....it simply lacks the hardware to make the software run.
    No suggestion about the camera, but given that Apple's attitude seems to be to focus more on the more mobile devices for photography (the iPhone and Touch cameras got features, the iPad and mini didn't), that is highly unlikely. You can tell Apple what you want, but you'd probably be money ahead to get a digital camera.
    as to the photos, anything put on via iTunes has to come off via iTunes.Your main alternative would be to look for photo apps that offer file exchange that may give you more functionality.

  • Can't download videos I bought on iTunes. Lack of space but I already erased lots of applications and still not working.. Can you help ASAP please as I can't watch videos anymore..

    Hi,
    I bought the last version of IPad that came out recently ( I bought it 3 weeks ago). It is a 16GB.
    So far I love this product, but I 'm getting stuck with movie downloads from iTunes.
    Indeed I just ordered 3 movies in HD and they don't download as the message "error lack of space" come up.
    So I made some space on my IPad, erased most of my music (only 156 MB left), I had pages, I erased it but really I 'm loosing $11..., I erased all the movies I had before, and much more. Now what I don't understand is that I have only 3GB available when my following applications don't even take the 10.3GB of used space:
    Music: 156 MB
    Skype: 34,2 MB
    Sleep well: 16.6 MB
    Calculator: 11,8 MB
    Voice memos: 9,8MB
    Iswifter:  6,2 MB
    And Video says no Data
    There is no extra application, so it is really strange it is doing this. I tried to reset and restart many times with no success. I also tried to look at the previews of the videos I bought and tried to redownload them but the same message come up.
    Now apart of the strange lack of space on my IPad, I understand that the videos I wanted to download were in HD and therefore too big.
    What I would like to do is to shift to download to SD but I can't do it and also can't erase the downloads...
    I wonder if the downloads are actually not already taking space even tho they haven't even been able to charge some information (they are not even downloaded half way or anything like that).
    Unfortunately I don't have a computer to download my IPad to, so I could try to manipulate the videos purchased from there. I'm traveling and now I can't watch movies anymore which is very annoying...
    Also I checked my multi tasking is off....
    Could you please help me as soon as possible on this?
    Thanks a lot,
    Julie

    According to the trms of the iTunes and app stores - all sales are final. but that doe not mean that you can't try anyway. People ask for refunds all the time. Use the Express Lane email to contact iTunes.
    http://www.apple.com/support/itunes/contact/
    You can still download the other movies in iTunes on your computer. Launch iTunes and go to Store>Check for Available Downloads. You can download them in iTunes and then sync them to the iPad later. When you are done watching the first movie, you can transfer it into iTunes on your computer, delete it from the iPad and you will have the room for another movie on the device. To transfer the movie when you are done with it, you can use the transfer purchases feature.
    Transfer purchases.
    http://support.apple.com/kb/HT1848
    If the photos that you lost were photos that you took with the iPad, they should be in your iPad backup - if you sync with iTunes or if you backup with iCloud.
    How to backup and about iOS backups
    http://support.apple.com/kb/HT1766
    http://support.apple.com/kb/HT4946

  • HT4623 hi... can someone please help me.. i want to download the latest ios, but do not have the software update option in the general settings....

    hi... can someone please help me.. i want to download the latest ios, but do not have the software update option in the general settings....

    Connect it to iTunes on a computer and update it from there.
    (73609)

  • HT5622 Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store :(

    Hi, can you help me for my payment account? It's always show " Your payment method was declined..." How can I fix it? There's only 3 to choose fpr Visa, Master Card and Amex.. But doesn't have "None".. I can't download any apps from app store

    http://support.apple.com/kb/ht1918

  • I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    Click here and ask the iTunes Store staff for assistance.
    (102938)

Maybe you are looking for