Can't download ios update because connection times out on i-tunes

One I-tunes, I've tried multiple times to dowload the update to ios 4.3.5, but after dowloading, the connection times out before installation. I can't get the download on the Apple site. What else can I do?

Disable your firewall/security software and try again.

Similar Messages

  • Can't Download iPhone Apps - Network Connection Times Out?

    Having problem downloading apps from iTunes for my iPhone 3GS via my desktop computer running Windows XP on a network with a Windows Server 2003 and a T-1 Internet connction.  The apps appear as "available for download" on he iTunes page. The connection starts but nothing downloads.  Error message says "network connection timed out." I checked password and is fine. I checked with IT guy who confirmed we have no firewall issue.  He thought probles was with ISP but ISP says there no proxy or any blocking.  When I try downloading directly to iPhone via WiFi in same network,  (via Linksys 54G router)  I also have the same problem.  Yet, if I turn off the WiFi, the apps download fine to the phone.  (I also cannot stream YouTube videos or Pandora music to the iPhone via the WiFi though those do appear to work on the desktop).  Any ideas?

    Thanks Diesel. But as I wrote above that is what I suspected.  So I had my IT guy come in to double check and he confirmed that the firewall was off and that we do not use a proxy. I also ran the diagnostic from iTunes Help and re connectivity it reported firewall off and no proxy. I connect fine to the iTune Store and to the update server, etc. only timeout when downloading purchases from store.  My IT guy thought problem was with our ISP. But I opened trouble ticket with them and they reported back that they are not blocking a d ran traceroute from their server at NOC to iTunes with no problem.  They suggested was a password issue with iTunes but I double-checked and confirmed that is not the problem...

  • Installed latest iTunes 10.4 iPhone updated IOS and works and syncs fine now iTunes locks up and hard crashes syncing my iPad Gen1 and while downloading IOS update for iPad times out

    Seriously is this a ploy of apple to get me to buy a new iPad? I remember updating my iPhone 3GS and it ran crappy afterwards to I had to update to an iPhone 4

    Try here:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

  • I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you

    I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you.

    If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
    If that doesn't work:
    •  Log out of your iTunes store account.  Go to Settings > Store > Sign Out Then press the Home button.
    • Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
    • After restart, the Waiting should be gone.
     Cheers, Tom

  • I am trying to update my iPhone 3gs. Every time the download is complete, the connection "times out". Can somebody help me please?

    My connection times out everytime the installation for the software update is complete. I have tried multiple times ans still the same thing happens. Can somebosy help me please?

    Yes it does matter whether you're doing an update or an upgrade. To find out which, under the Apple menu, select About this Mac. It will tell you which OS you currently have installed. Since it didn't come originally with OS 10.9, if About this Mac says it's 10.7.X or 10.8.X, you'll need to go to the Apple App Store program and download Mavericks (which is Mac OS X 10.9) and run the installer. If it does say you have 10.9, see if it says 10.9.1, since you might have Software Update set to install updates automatically. Otherwise, are you running Software Update and that's when the circle is spinning constantly?
    BTW, are you sure you want to upgrade to Mavericks (if that's what you're doing)? Check on the Mavericks forum to see the problems users are having with it.

  • Itunes update to firmware fails, because connection times out.

    I have been unsuccessfully attempting to update my iphone 3gs and ipad to iOS 5 for over a month now.  I have spent many, many hours on this, and many phone calls to apple support.  I disable Norton 360, and windows firewall, and my firewall on my router.  I've tried updating my router's firmware, which bricked the router--thanks apple for insisting this was the problem, and I have replaced the router, with a new one.  Itunes diagnostics gives me the following information.  I am using itunes as the administrator in Windows 7, 64 bit, although itunes doesn't recognize it, unless I reinstall it as the administrator, but then once I restart the computer, itunes no longer recognizes that I using Windows as an admin. 
    Also, the firmware cannot update, because the connection times out, despite all my firewalls, and antivirus being turned off.
    I've tried downloading iOS 5 and then updating using restore, but that didn't work.  I've poured through support forums, and error codes: I get 1611, etc.  Cannot seem to resolve this.
    Any ideas? 
    Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
    System manufacturer System Product Name
    iTunes 10.5.0.142
    QuickTime not available
    FairPlay 1.13.35
    Apple Application Support 2.1.5
    iPod Updater Library 10.0d2
    CD Driver 2.2.2.0
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 4.0.0.96
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.3.494
    Gracenote MusicID 1.9.3.106
    Gracenote Submit 1.9.3.136
    Gracenote DSP 1.9.3.44
    iTunes Serial Number 0040A7BC031F98E0
    Current user is not an administrator.
    The current local date and time is 2011-11-15 11:35:00.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Radeon HD 4800 Series       
    **** External Plug-ins Information ****
    No external plug-ins installed.
    The drive F: HL-DT-ST DVDRAM GP08LU30 Rev 1.00 is a USB 1 device.
    iPodService 10.5.0.142 (x64) is currently running.
    iTunesHelper 10.5.0.142 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {01DC2EA3-0DD0-4A51-80A6-7B414E4C6291}
    Description:          Realtek PCIe GBE Family Controller
    IP Address:          192.168.2.2
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.2.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.2.1
    Lease Obtained:          Tue Nov 15 11:32:39 2011
    Lease Expires:          Tue Nov 15 11:32:38 2011
    DNS Servers:          192.168.2.1
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-11-15 11:33:52.

    Disable your firewall/security software and try again.

  • ITunes always can't download an update because there are errors.  If I remove iTunes completely from my computer, will all my songs I dowloaded from CD's, pictures, e-books be gone?

    Each time I try to download an update for iTunes, I can't because it tells me iTunes on my computer has errors and nothing I try can repair the errors.  It gives me the choice to try to repair, but of course it can't repair because it always says it can't repair, the other choice is to remove iTunes from my computer.  If I remove iTunes and reinstall it, will my music, pictures, e-books still be there or will it be empty?
    I'm afraid to remove iTunes because I don't want to lose my data.  On the other hand, I think I will have to remove and re-install to have the most up-to-date version with no errors.
    Has anyone completely removed iTunes and reinstalled, and if so, was everything still there?  Especially CD's I have imported, etc.?

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • IPod won't update, says connection time out

    I'm writing this for a friend i do a lot of computer help for.
    His iPod Touch (first gen) will not update, consequentially he cannot update his new applications.
    I would hate to restore it and wipe out everything but thus far, that's what I'm thinking we may have to do.
    Any recommendations? It keeps saying that the connection timed out when downloading the 2.2 software.

    You'll just have to make sure the playlists equal less tahn 20 (18.7) GB. This may mean cutting or two playlists down in size, or cutting one or two playlists.
    Once you do that, go to edit\prefs\iPod, and check the boxes by all of the playlists totalling less than 20 GB.

  • Can you download iOS updates without the iPhone connected to your computer?

    I'm trying to do the iOS 8 update for my phone - "Download Only" - and the pop-up window says "32 hours remaining!" Is there a way for me to continue the download without having the iPhone itself connected to iTunes?

    Probably. Didn't try that myself, but once the download is going your iPhone should not need to remain connected.

  • I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.

    I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.

    You cannot use other countries itunes stores.
    You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...

  • I have an ipod touch 4s with iOS 6.1.6 and i can't download some apps because i need iOS 7 for example FACEBOOK how can i have the iOS 7 without buying another ipod or will the update of iOS 7 apeare sometime for my ipod touch 4s?

    I have an ipod touch 4s with iOS 6.1.6 and i can't download some apps because i need iOS 7 for example FACEBOOK how can i have the iOS 7 without buying another ipod or will the update of iOS 7 apeare sometime for my ipod touch 4s?

    See App Store: Install the latest compatible version of an app to get Facebook for iOS 6.

  • Why does my network connection time out when downloading iphone 4 software update?

    Why does my network connection time out when trying to download iphone4 software update?

    I'm having the same problem too. I cannot sync or update over wireless or wired connections ever since I installed the most recent iTunes update. iTunes goes through the complete OS 5.0.1 download only to tell me the connection has timed out just when it seems ready to install. I've since reinstalled iTunes, I've ejected and done hard restarts on both my problem devices. I've disabled anti-virus, anti-malware, and firewall. No change in outcome except that, after doing all this, my final attempt to simply sync my 1st Gen iPad led to iTunes crashing and being automatically closed by windows just before finishing the final step. Is this a cruel joke, because I'm certain I can hear iTunes laughing at me for wasting so much time on this.
    Windows 7, 64-bit
    iPhone 4 with iOS 5.0
    iPad 1 with iOS 5.0

  • Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

    Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

    Hi Tech5Apple,
    Thanks for visiting Apple Support Communities.
    If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    All the best,
    Jeremy

  • Hi, every time i try downloading ios5 it reaches 100% and then the connection times out and nothing happens after that; though the internet connection is fine as i can access other sites etc. what could be the problem?i tried using 2 different modems.

    Hi, every time i try downloading ios5 it reaches 100% and then the connection times out and nothing happens after that; though the internet connection is fine as i can access other sites etc. what could be the problem?i tried using 2 different modems. Where can i download the ios5 from as my itunes is on my desktop which uses windows xp. Please help

    Download iOS 5.1
    iOS 5.1 (build 9B176) is compatible with iPad 1, iPad 2, iPhone 3GS, iPhone 4, iPhone 4S, iPod touch 3rd & 4th gen, and iPad 3. Additional builds are available for Apple TV 2 and Apple TV 3. The below download links are all direct downloads of iOS 5.1 from Apple.
    iPad 1
    iPad 2 Wi-Fi
    iPad 2 GSM (AT&T)
    iPad 2 CDMA (Verizon)
    iPad 2,4
    iPhone 3GS
    iPhone 4 GSM (AT&T)
    iPhone 4 CDMA (Verizon)
    iPhone 4S
    iPod touch 3G
    iPod touch 4G
    iPad 3 Wi-Fi
    iPad 3 GSM
    iPad 3 CDMA
    Apple TV 2 (9B179b1)
    Apple TV 3 (9B179b1)
    Source: http://osxdaily.com/2012/03/07/ios-5-1-download/

  • HT1222 How and where can I download iOS 5.1.1 Software Update?

    How and where can I download iOS 5.1.1 Software Update?

    The latest available is IOS 6.1.2
    IOS 5.1.1 is only available for iPad 1.
    Connect and select your iPhone 4S in computer iTunes sidebar, in General tab, click the Check for Update button.
    Note: You may also need to update computer iTunes to 11.0.2
    Download here iTunes 11.0.2

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