Can't  download ios8 as phone saying software up to date, help?

THe sound on my iPhone 4 has stopped working was advised to download ios8 to fix problem but phone says Iam up to date, can anyone help?

If none of the suggestions posted by pogster do not help, you may have to restore your device to factory settings (restore as "new")
1. Make a full iTunes backup & be sure all your music is backed up as well.
2. Restore the device and set it up as new as posted by pogster above (second listed link)
3. Test the device as new for your current sound issues. Don't make any setting changes nor set anything up yet like mail.
If the device operates normally and the sound issue is resolved, you most likely have a corrupted or botched setting in your device's backup. If you restore the device using this backup, you'll also restore the corrupted/botched setting. In this case, you'll need to setup the device again from scratch and re-install all of it's previous content, again from scratch. Sometimes, settings can get corrupted and the only recourse is to setup the device totally from scratch as new. I had to do this recently to an iPad mini 2 which also had a sound issue...no amount of fiddling with the settings worked. It was setup as new, tested as mentioned above, & the sound issue was resolved by the setting up as new.
If the device operates with the same sound issues when restored as new, restore the device using the backup you made in step 1 and your device will be as it was before testing. In this case, it -may- be a hardware issue and you'll need to investigate further, possibly taking it to an Apple Store for evaluation.
https://www.apple.com/retail/geniusbar/
You'll need a reservation and you'll need an Apple ID to make one.

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