Can't download iPhoto update in Yosemite

Hi!
I just updated my laptop to Yosemite. I had a really out of date operating system before... maybe Snow Leopard? I can't remember, not sure if that's relevant. Anyway...
iPhoto has a greyed out slash out symbol over it, and it says it needs to be updated. When I go to update in the Mac App Store it says "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
Why is it saying this? How do I fix it?? Will I lose all my photos? They're all there. Can I downgrade and put the photos on an external?cent
Also I just recently made this Apple ID but I downloaded Yosemite with it. I tried logging into the Mac App store with the old Apple ID and I got the same message so I am confused. I just want my photos!
Thank you

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(116781)

Similar Messages

  • How can I download iPhoto 9.5?

    How can I download iPhoto 9.5?  My company MBP doesn't have iPhoto installed and I'm running OSX10.9.5.  iPhoto 9.6 requires 10.10.

    If it came with 9.x.x you can log into the App store using the Apple ID that was used to set up the computer and install form the purchases list - if it came with an older version (iPhoto '09 ore ear;tier) then you must purchase an iLife '11 DVD from eBay or amazon and install iphoto '11 from it then update to 9.5
    LN

  • Is Yosemite is compatible with CS6 products especially with the Design Std Suite and where to download the updates to Yosemite

    HI,
    I need to know if Yosemite is compatible with CS6 products especially with the Design Std Suite (PS,Acrobat,INDesign,Illustrator) and where to download the updates to Yosemite.
    I will appreciate your help
    Yossi Gerard Elline
    Academac Software Solutions

    CS6 applications are supported however I do not recommend that you install Yosemite on an existing system as an in place upgrade.
    You should deactivate the software, back up all of your data, and then proceed to do a clean install of the operating system.
    After that you can install your applications and restore your data.

  • HT4623 how do I remove credit card from information can't download or update anymore

    how do I remove credit card from information can't download or update anymore

    Open iTunes on your computer, click on your Apple ID and log in with your password. Edit your payment information.

  • I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

    I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

    You can log out of the currently logged in account by taping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in.
    If you updated your existing account with a new email address then that shoud 'refresh' it on it
    If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can redownload its content and download updates to its apps. You should be able to update an account's email address via this page : http://appleid.apple.com

  • Can't download iphoto from icloud

    can't download iphoto from icloud

    Apple - iCloud - Learn how to set up iCloud on all your devices.
    renee_rivera wrote:
    ...  I want to download pix from phone into iPhoto ...
    See here...
    Copying personal photos and videos from iOS devices to your computer

  • Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

    Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

    Hi Tech5Apple,
    Thanks for visiting Apple Support Communities.
    If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    All the best,
    Jeremy

  • After updating to ios 8.2 i can't download and update the apps in AppStore on my ipad

    after updating to ios 8.2 i can't download and update the apps in AppStore on my ipad! What happens?

    It may just be a glitch. Try going into the app store signing out, then sign back in and see if it clears up.

  • HT202159 An error occurred in the App Store. Try again later(13)..I wait for months!!! please help me! Can't download or update, install and buy!  iMac 2008, OS X Lion 10.7.4 (11E53).

    An error occurred in the App Store. Try again later(13)
    Can't download or update, install and buy!
    I wait for months!!! please help me!
    <Email Edited by Host>

    Disable anti virus software.
    Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
    If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
    Type this exactly as you see it here:
    ~/Library/Caches/com.apple.appstore/Cache.db
    Click Go
    Move the Cache.db file to the Trash.
    Now here:
    ~/Library/Preferences
    Click Go
    Move these files from the Preferences folder to the Trash.
    com.apple.appstore.plist
    com.apple.storeagent.pllist
    Now here:
    ~/Library/Cookies
    Click Go
    Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
    Empty the Trash, try the App Store.

  • Where can I download an update to MAC OS X 10.6?

    Where can I download an update to MAC OS X 10.6. I'm trying to update my old MacBook Pro so I can update my iPad and iPhone using iTunes. I'm running  MAC OS X 10.4 at the moment and have check that its possible just cant fine anywhere on the Apple Store web site to download the upgrade!!. or is my only option to buy a second hand version off ebay? thanks

    Updates are done through Software Update and are free downloads.  Upgrades you have to purchase - NOT free.  Therefore, you must purchase Snow Leopard - how can I purchase snow leopard is a good place to start.

  • My iphoto library has become unreadable. I am wondering if I shoudl delete iphoto and reinstall? Can I download iphoto from the web? I bought my computer in February of this year. Do I have to buy a new copy of iphoto?

    My iphoto library has become unreadable. I am wondering if I shoudl delete iphoto and reinstall? Can I download iphoto from the web? I bought my computer in February of this year. Do I have to buy a new copy?

    It's probably the library that's the prolem and not the application. Try this:  launch iPhoto with the Option key held down and create a new, test library.  Import some photos and check to see if the same problem persists. If you can create and open a new library then your existing library is damaged.
    If that's the case, Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Select the options identified in the screenshot. 
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • Can't download itunes update.  Keep getting this error message:  THe program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem

    Can't download itunes update.  Keep getting this error message:  THe program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem

    I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
    Some things of note:
    I did all of the things requested by the link I provided
    My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
    I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
    I did not uninstall iCloud
    I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
    Hope this helps!

  • Every since my Bionic updated to the new Google Play Market, I can only download or update apps when I am in a WIFI location, regardless of the size. This is ver upsetting

    Every since my Bionic updated to the new Google Play Market, I can only download or update apps when I am in a WIFI location, regardless of the size. This is very upsetting. Does anyone know why this is?

    Have you checked the app settings for the Play Store?
    Motorola also has data or power management settings that can restrict how applications can downloads updates.

  • Where can I download iphoto for os 10.7.5 ,

    where can I download iphoto for os 10.7.5 ? because when I initialized my Imac, there was no more iphot and imovie
    Thanks

    You must reinstall from the original source - either
    1 - the restore disks that came with your computer
    or
    2 - the iLife DVD you purchased
    or
    3 - the App store under purchases when you log in using the Apple ID it was acquired with
    LN

  • I have itunes 10.5.2  Can I download and update directly to the latest version of itunes without any issues?

    I have itunes 10.5.2   Can i download and update directly to the latest version of itunes without any issues?

    Yes, but back up the library first. Note that if you're using Mac OS X 10.5.8, you won't be able to update iTunes past 10.6.3.
    (96898)

Maybe you are looking for

  • Can't get around "mount failed" - "on error" won't do it - help appreciated

    Hi I'm using this syntax to mount a volume, and it works well if the volume can in fact be mounted: try mount volume "afp://username:[email protected]/MyDir" on error display dialog "blah blah" end try BUT, if the volume can't be mounted because the

  • Please can anyone help me.

    Hi I have had my ipod just over a year and it has been working fine up till tonight. First of all, when i plug it into the pc itunes does not come up on the screen(like it used to). Then i have tried to erase songs but it wont let me do it or update

  • Firefox jumps to the right on opening page so that half of information is missing.

    When I open FireFox browser in order to access a website or email, the information on the screen jumps to the right, thus I can only see half of the page and the left half of my screen is blank. I have managed to get round this by using Full Screen,

  • Adding more than one title to a clip - is this possible?

    Hi I have a 30 second clip, for the first five seconds I want to add a title, then for the next five seconds a different title, etc. Sort of like subtitles as the clip runs along. Is there anyway to do this? Once one title is dropped on the clip, it

  • Logging in first time

    when trying to login for the first time after install (Solaris) I received, proxy login failed. I cannot get to the login page. I checked my portal_dad file and connectivity info is correct. I can use DB Studio and login as portal30 and connect to th