Can't download iTunes. Error: Service "Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
What does this error message mean? Why can't I download iTunes? I had it on my laptop for years and all of a sudden it stopped working. I uninstalled it and tried to reinstall it but now I get this error message. I received this same error message before I uninstalled iTunes also.
Hi mommybearof2,
Welcome to the Support Communities!
The article below may be able to help you with this.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy
Similar Messages
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i tray to reinstall i tunes in my pc after having error 7, but wyle in the instalation this mesage appear said service apple mobile device failed to star. verefy that you have suficient privileges to star system services.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
When I try to download theupdate to iTunes, it goes through all the steps until the final one, then I get an error message "Verify that you have sufficient privileges to start system services", then the download stops. Any ideas on how to rectify this?
Hello Skeandhu,
Thank you for the details of the issue you are experiencing with updating iTunes. You may want try downloading the latest iTunes update directly from the Apple site. When you are installing it, be sure you are logged in as an administrator:
iTunes - Download
http://www.apple.com/itunes/download/
If you continue to see the same error, I recommend the steps in the following article:
"Bonjour service failed to start, verify you have sufficient privileges" error message when installing
http://support.apple.com/kb/TS1609
Thank you for using Apple Support Communities.
Best,
Sheila M. -
iTunes stopped working so I uninstalled it. I downloaded the latest version but it won’t complete installation, giving me a message that says: Service ‘Apple Mobile Device’ (Apple Mobile Device’) failed to start. Verify that you have sufficient privileges to start system. Can anyone tell me what to do next? Thank you.
I tried your suggestion, and what I get is this message: "Error 1053 the service did not respond to the start of contro request in a timely fasion." Any further suggestions? Thanks
-
Hello.
I received this message while trying to download itunes:
Service 'apple movile device' fail to start. Verify that you have sufficient privileges to satrt system services.
What this means ???? TksTry the following user tip:
Troubleshooting issues with iTunes for Windows updates -
While downloading the newest iTunes update I received several errors. The latest one being this: "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." These are the steps that I have already taken: un install iTunes (several times), reinstall iTunes (several times), move the .dil files to my desktop (although I have no idea what to do with them now)... I am still getting the same error while trying to download 1. the service error and 2. iTunes failing to open because it isn't properly installed. Can some one PLEASE be so kind as to help me with VERY simple step by step directions. I'm usually more computer savvy than the average user, but I'm feeling computer illiterate at the moment. I've been trying to work though this for 2 days now... sigh. Thank you in advance!
I found the answer to my question here: https://discussions.apple.com/thread/5572755?tstart=0
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I ran iTunes update 11.1.4.62x64 on a PC Win 7 and got "apple mobile device failed to start verify that you have sufficient privileges to start system services" and got kicked out of the install process? I deleted iTunes, ran download to reinstall, and now I can't reinstall - same error message. I am logged onto the PC as Administrator. How do I downlaod and install iTunes.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
The latest version of iTunes did not install properly on my Windows 7-64bit PC. I am getting the following error message: "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."
I have tried the following troubleshooting steps without success:
Restart PC
Uninstall iTunes and attempt to reinstall
Verify that I am signed in as an administrator
Download and save iTunes64Setup file, right-click, and run as Administrator
Disable Norton antivirus software
Any suggestions would be greatly appreciated!Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Can't download iTunes to my PC. Message says "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Hi:
I was trying to update iTunes in my PC and it kept giving an error. So, I deteted iTunes and tried to download it again but every time I try I't gives me the same error and won"t let me ignore it in order to finish the download. The error is: "Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services."
I don't know what that means. I'm the administrator in this computer. If anybody knows what do I have to do please let me know. ThanksHey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!! -
I have been getting errors in Itunes and it said to redownload it. I started to download and get a error that says "Service 'apple mobile device' failed to start. Verify that you have sufficient privileges to start system services" .
What does this mean and how do I verify what they are asking me to verify???Hi annibu757,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
During the latest iTunes download I received the following error: Service '(Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
Please Note I am the system Administrator
-
I live in the US but am in Paris for three months. I can't access itunes. I tried reinstalling but got this error: Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." I followed the Apple troubleshooting advice--delete temp files, uninstall itunes, shut down computer, restart, reinstall. What's the problem and, especially, what's the fix? Walter Cohen
I, too am having the same issues as above like the many others. For days i have been trying to uninstall reinstall as per troubleshooting but to no avail.Apple, you need to fix this!
-
After a recent iTunes update my iTunes failed to start. I uninstalled it and then reinstalled it again, but during installation an error message pops up saying: 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start the system services. The three option buttons which can be clicked are 'Abort', 'Retry' and 'Ignore'. I tried pressing ignore, which allowed iTunes to install. However, it seemed that not all parts off the programme installed, as it wouldn't allow me to open iTunes again. Whenever I press retry it just makes the same message pop up again. How can I show that I have 'sufficient privileges'?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Hi!
So i think i closed the wrong service at some point a few weeks back (apple mobile device) but iTunes remained working after that for another week. I then updated iTunes and i get the same "Service ‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." every time. If i click ignore, just so i can access iTunes with out syncing my iPod (touch 2nd gen) i then get 'iTunes was not installed correctly. Please re-install iTunes. Error 7 (Windows error 193)" when it has all installed. I don't understand what the problem is anymore as I have looked at other questions on the apple website, carried out the advice and it hasn't work. Any of them.
Tings I have done:
- Wiped all iTunes and Apple data from my computer (if you search for 'iTunes' or 'Apple' nothing comes up apart from applets from system code.
- Attached iPod before iTunes install and updated drivers.
- Installed iTunes as 'Run as administrator'
- Uninstalled and re-installed the software nearly 20 times now and rebooted the computer in between everytime.
Please someone help because i really need to get music on my ipod and i enjoy the ease of use of iTunes compared to spotify or Windows Media Player.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
Regarding AMDS failures there is a hint in another thread that disabling the Windows Firewall before attempting to reinstall may help, otherwise take a look at the steps outlined in this post. Re: Can't install iTunes 12.1 on Windows 7 64-bit. I know they look a little daunting, but the process of generating the logs themselves isn't that hard to do. Extracting useful information from them is still a challenge but maybe something will leap out. If you want to post the log for the failed components for me to have a look at here or in the other thread please edit out any personal information, particularly your email address, first.
tt2 -
I receive a massage that a new version of ITunes was available (11.1.4). I proceeded to update, the download went ok but when installing the Message “Service ’Apple Mobile Device’ failed to start, verify that you have sufficient Privileges to start system Services”
On pressing retry I got the same message.
On pressing Ignore, I got the message “ITunes was not installed correctly, please reinstall ITunes – Error 7 – (windows error 126)
I reinstalled with the same error messages and the same results.
I uninstalled existing and reinstalled from scratch and the same error messages again.
I try to repair and at the end it said it had installed correctly – but when it tried to start I got the message “This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem” I now get the same message when I first start the computer but when I press ok I receive ““ITunes was not installed correctly; please reinstall ITunes – Error 7 – (windows error 126)” again.
It appears the update has not only corrupted the operating system (Xp Pro SP3) of my computer but I have no backups to my IPhone, my wife’s IPhone or the three others phones that use my computer.
I hope you can advise me how to recover my backupsHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy
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