Can't download iTunes keeps taking me to thank you page.

I had a problem with updating ipad2.  When connected to IMac iTunes told me I had connected an iPad in recovery mode and needed to restore.  Tried to restore and it wouldn't connect to ipadsoftware update server.  After speakingg to apple uk I connected iPad to another computer and eventually was able to restore iPad.  Apple uk also suggested removing and reinstalling iTunes on iMac.  So I removed it. However when I tried to download iTunes it takes me straight to the thank you for downloading page without downloading iTunes.  Would appreciate any advice or suggestions.

Welcome to the Apple Support Communities
Snow Leopard is a paid upgrade, so you can't get it in Software Update.
First, check if your computer is supported > http://support.apple.com/kb/sp575 Then, buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
After that, make a Time Machine backup and/or a clone with Carbon Copy Cloner, insert the DVD and upgrade. The DVD will upgrade Mac OS X to 10.6.3, so open Apple menu > Software Update, and install 10.6.8. You may need to run Software Update again in order to install iTunes 11

Similar Messages

  • I uninstalled itunes because I was having launch problems. Now when I try to re install itunes, I click on download and it goes right to thank you page and NO itunes anywhere.

    I uninstalled itunes because I was having launch problems. Now when I try to re install itunes, I hit the download button and it takes me to the thank you page but there is no itunes on my pc.

    Hey Davidl678,
    Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
    iTunes 11 for Windows: Delete songs, playlists, or other items
    http://support.apple.com/kb/PH12359
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    Thanks,
    Matt M.

  • Can't download itunes. keep getting message. message"this instillation package could not be opened. verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid windows installed package".

    Ever time I try to download itune on my new packard bell I get the message "this instillation package could not be opened. verify that the package existsmand that you can access it or contact the application vendor to verify that this is a valid windows installed package" PLEEEEASE someone help me as I've lost all of my music!

    tried downloading the quicktime installer, I get the same message with it too

  • Im trying to download itunes and it just says thank you and no downlaod comes up please help

    I had to re download itunes and i am on apple website but when i choose download it just says thank you for downloading and no download occurs does anyone know why?

    What worked for me was to clear the browser cache and then try downloading again.  Also, give it some time to download.  I noticed that when the file was finally downloading, I still got the "thank you for having downloaded" page, even though the download was nowhere near complete yet.
    (It didn't help to try downloading on IE instead of Firefox.  Got the same "thank you" message on IE even though nothing was downloaded.  I double-checked my downloads folder and I'm sure nothing was downloaded)

  • Can't download iTunes.  Just get message "Thanks for downloading iTunes"

    As the title says, The Apple "Thanks" page pops up immediately when I try to downoad iTunes, but nothing has been downloaded.
    OS: Win8
    PC: Lenovo x230 (new)
    Any help appreciated.
    Thanks

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I can't download itune i keep getting itunes msi message urgent help please, i previously had itunes and deleted it

    an absolute night mare i can't download itunes, keep getting itune msi message my son wants his ipod working. i cant find the file anywher on my comp as i previously had it it won't let me uninstall or reinstall

    What did iTunes Support say when you contacted them ? If it's been more than 48 hours since you contacted them and you haven't had a reply then contact them again.
    If you haven't yet contacted them, then to do so :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • Can't download iTunes, error message "Key not valild for use in specified state"

    I can't download iTunes, keep getting error message "Key not valid for use in specified state"  I uninstalled and tried reinstalling but same issue.

    For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\<User>\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • ITunes keeps takeing unauthorized withdraws from my bank account for no reason i have made no purchases so they have no reason to be takeing money out of my checking account.  can someone tell me how to get my 100$ back.cant fig out how to email them

    ITunes keeps takeing unauthorized withdraws from my bank account.  I have tried to figure out how to get my money back from the 4 unauthorized withdraws to my account. I cant figure out how to get there email address or how to initiate a live chat with them and there website has been no help to me.  Can someone please tell me how I can get my money back
         Thank you

    you need to call apple support. All contact methods are listed here. http://support.apple.com/kb/HE57 good luck
    I Hope I Was Able To Help You Or Solve Your Question.
    Simmm
    3/12/2012
    <Edited by Host>

  • Can't download itunes update.  Keep getting this error message:  THe program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem

    Can't download itunes update.  Keep getting this error message:  THe program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem

    I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
    Some things of note:
    I did all of the things requested by the link I provided
    My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
    I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
    I did not uninstall iCloud
    I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
    Hope this helps!

  • How can I download iTunes 10.5 to my PC.  Keep getting an error message.

    How can I download iTunes 10.5 to my PC.  Keep getting an error message.

    I am sorry, but the Windows OS is totally unfamiliar to me. I'm a Mac.
    I did Goggle the issue and there are a number of support articles about this error message on the Internet. It seems to be a problem in your OS but like I said, I am not Windows knowledgeable at all.
    You either have to reregister the Windows installer or reinstall it - if I am reading any of this correctly.
    http://www.google.com/search?client=safari&rls=en&q=safe+mode+or+windows+install er+vista&ie=UTF-8&oe=UTF-8

  • I can not download Itunes Windows7 I keep Getting Error2 Windows error2

    I CAN NOT download itunes for windows 7 -I Have already removed all apple from my programs -I keep getting Error2 Windows Error 2 ---- Why do they do updates that SCREW up what I've already Had Since 2010 ?????????????????? HOW DO I FIX THIS ????

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, see if iTunes will launch without the error now.
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Can I download Itunes on a new computer and still keep the existing music on my nano

    Hello,  I have a Nano from 2007.  The computer my Itunes was on is gone.  Can I download Itunes on my new notebook, download music and still retain my existing music? Thank you

    Sync is only oneway, from PC to your device. Unless you have the music on your PC, iTunes is going to wipe out what you have on your device if you are syncing to a new library.
    You can only transfer Purchased music over to Itunes on your PC.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    As for you own music, you may have to use a third party software. A good Free one is called Sharepod which you can download from Download.com here:
    http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2

  • How can I download itunes for my lenovo yoga

    how can I download itunes for my lenovo yoga? It keeps telling me that the application can't run but I need itunes on my computer for my iphone and itouch.

    Download iTune
    http://www.apple.com/itunes/download/

  • HT4098 i have turned off auto-renewal for magazine. it's also confirmed in my apple id account setting, but itunes keep taking money from me each month. ***?

    i have turned off auto-renewal for magazine. it's also confirmed in my apple id account setting, but itunes keep taking money from me each month. ***? can someone clear me out? i've spending money for nothing!

    For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices. 
    That all works.
    It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now.  They are all synced, and all was working just fine.
    I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
    Thanks for listening,
    Melissa

  • New ASUS computer and can't download itunes

    I bought a new ASUS computer and can't download itunes. I keep getting an error 2 message and to uninstall itunes and reinstall it. I've done this three times and it doesn't correct the problem. Also, says I need apple support to run it. Don't know what to do since my family has four iphones we'd like to sync.

    Thanks for you attn on this topic.
    Disabling McAfee didn't help, but I found something that did. There's a web site that has all the older versions of the iTunes software. I tried the one at the top of the list and all went as it should. We're up and running now,
    albeit with slightly outdated software.
    Thanks,
    Luke in Ca
    Custom   Windows XP  
    Custom   Windows XP  

Maybe you are looking for