Can't download itunes - "this installation package could not be opened.....

please help!!. I cannot download the itunes 7.4.2 (?) i get the error
"this installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package."
I am so frustrated. I tried everything and cannot download the new itunes. I got the new nano video and can't even use it!

no, I never have resolved it. I spent 1 1/2 hrs on the phone with apple and couldn't figure it out. they finally said it must be something with my windows installer - but I have no problem downloading/installing any other programs.
go figure.

Similar Messages

Windows 7 64 bit, ipod touch 3.1.2. Error when downloading itunes - "This installation package could not be opened...verify this is a Valid Windows Installer Package."

Header 1
please suggest help

Are you sure that you downloaded the 64 bit version and not the 32 bit version? I would delete the download and try again. You also might want to look at the iTunes forum since youu have an iTunes problem and not an iPod problem.

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

Cant download itunes - This installation pkg could not be opened verify..

Cannot download itunes...get this error message: This installation package could not be opened. Verify the package exists & that you can access it or contact vendor to verify that this is a valid windows installer package.

Has anyone found an answer to this yet. Have tried deleting all traces of i-tunes from temp folder and looked to uninstall from program files but a new computer and unable to install after inital download appears to have run due to this inability of windows installer unable to verify package
Message was edited by: doc robin

Unable to download itunes the installation package could not be opened verify the package exists and that you can access it or contact the application vendor to verify this is a valid windows package

I have had to take my pc back to factory settins, so lost my itunes, tried to install again getting message saying
the installation package could not be opened verify the package exists and that you can access it or contact the vendor to verify that this is a valid windows package,

Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I am trying to download iTunes to my Sony PC, but "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."

mI am trying to download iTunes to my Sony PC, but I keep getting the following error after initial download attempt:
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."
I have Windows 7 Home Premium, Service Pack 1.
Any help is greatly appreciated.

Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy

HT5030 whem installing itunes i get this message "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

Let's check your Windows system.
1. Have you done all the important windows updates and service Packs on your system. If not do it now. START button, type in Windows Update and ENTER. Select 'CHECK FOR UPDATES'
2. Let's check your Windows system files for possible file corruption
SCAN and repair possible Windows system file corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
3. Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"

While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Error message when installing iTunes on my PC: This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package

Error message when trying to install iTunes on my Pc:
Using Windows 7, had to replace hard drive. HELP!!
This installation package could not be
opened. Verify that the package exists
and that you can access it, or contact
the application vendor to verify that
this is a valid Windows installer package

Hello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M.

Please help, I am trying to download itunes onto my windows 7 32bit desktop, but keeps coming up with error message:This installation package could not be opened. Verify that the package exists. Any ideas on what im doing wrong

Please help
I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
This installation package could not be opened. Verify that the package exist.
Please help Me

Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy

TS3074 While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?

While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?

Perhaps the answer provided for this problem in Microsoft's forums will help.
Good luck.

This installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package

this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package how can i istaller itunes in my laptop windows 7 64 bits

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

This installation package could not be opened, verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package

I have tried and tried to install itunes on my mums zoostorm windows 7 64-bit pc and it comes up with this message "this installation package could not be opened, verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package" i have tried everything that i have been told to do and nothing has worked but then i try to install it on her toshiba satellite pro windows 7 32-bit as she reset it back to factor settings she has done ALL updates she had itunes on her laptop before but when we went to install it back on the laptop it cam up with the same message as it did on the pc i would really like it if someone can please help with this problem as i am getting so annoyed with it. I have a zoostorm windos 7 32-bit laptop and i have reset that bk to factory settings and i installed itunes on there with no problems so a soultion would be really great.
Many thanks Donna

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package." How to fix this installation error?

Does anyone know, how to fix ' This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package." ?

At what point in the process are you getting this message? Have you tried downloading a fresh copy of the iTunes setup file from http://www.apple.com/itunes/download/ ?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package"

I'm unable to install Itunes on my new PC. I'm logged in as the administrator And have deleted my browsing history. This is the error I get, ITunes installation error- “This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package”... Any suggestions how to fix?

Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Can't download itunes - "this installation package could not be opened.....

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