Can't download Mavericks. Download is stuck. How can I stop it and start over?

Tried to download it several weeks ago and closed my macbook about halfway through. The download wouldn't resume. My only options are pausing and resuming it, neither of which work. It's just stuck there. My launchpad icon has the download bar underneath it halfway complete. How can I just cancel it and start over?

http://www.apple.com/support/mac/app-store/contact/

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I have Macbook Air. One day i am using email-Entrouage, sudden it stuck up. I stopped it and start entourage again but it start verify and and rebuild but not rebuilt. email are 41.5 GB and free 5 GB, plesae guide how to resovle.

i have Macbook Air. One day i am using email-Entrouage, sudden it stuck up. I stopped it and start entourage again but it start verify and and rebuild but not rebuilt. email are 41.5 GB and free 5 GB. When problem not resolved i also copied that email db file in other Mac book with 200 GB free space but same process first verify then rebuild then message it cannot rebuild. Please guide.

I've been rebuilding Entourage Identities for years for clients. Most fail because they do not have enough free space. See this article
http://www.officeformachelp.com/2007/09/rebuilding_a_damaged_database_that_excee ded_size_limit/
(Fair disclosure: OfficeforMacHelp is my site. I may receive some form of compensation, financial or otherwise, from my recommendation or link.)

Movie Download stuck at 2.1GB of 3.2GB for over 24 hours, keeps failing. How do i delete it and start over?

I have been trying to download an HD movie which is 3.2GB and it has gotten as far as 2.1GB several times over the last 24 hours but it keeps failing at 2.1GB stating: DOWNLOAD ERROR. TAP TO RETRY. Should I find a way to delete it and start over? Any suggestions?
Thanks

Step 12 Stopped the duplicate contact.
Deleted iCloud from my Mac. Hope this helps someone.

How to delete all photos and start over

is it possible to delete everything in i-photo and start over again from scratch. I have dvd copies of everything, I want to start over just like the first time I opened the program.
new albums, new folders, ect---I really screwed up everything and want to start over

Just go into the pictures folder and delete the iPhoto Library. The next time you start iPhoto it will create a new one.
Just in case, you might want to rename it instead. That way you can still access the old library if you have to. When you find that you don't need it, you can delete it.

Blue screen after reinstall of 10.1, how to remove OS X and start over?

I updated 10.1 to 10.1.5 a month ago, then Software Update found additional updates to 10.1.5. After running them, several applications (especially Flash) stopped working correctly.
I attempted Disk Utility etc and found nothing wrong. I then attempted to uninstall 10.1.5 with the original 10.1 install disc but it does not allow that option. In desperation I tried installing 10.1 from the DVD, which it said was successful, but on reboot (after the normal MAc OSX bootup window) I get a blue screen with black-lettered clock in the upper right and a moveable mouse pointer but no desktop and all keys give only the submarine sound.
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How do I remove all OSX stuff from my original hardrive and start over?

You cannot install a previous version of OS X over a more recent version without first erasing the hard drive (at least in your case because of the versions involved.) To reinstall 10.1 over 10.1.5 requires that you erase the hard drive, then install 10.1.
You might have saved some time and trouble by simply updating the software that wasn't working to newer versions that are compatible with the version of OS X you have installed.

How to erase ipod touch and start over

Hello All,
Michael K. here. This is my first post and my first time here. I hope you can help. Thanks.
I downloaded IOS 8 a few days ago onto my iPod Touch, 5th gen.
Ever since I put the IOS 8 on I've had nothing but problems! ----- ie: message states I have no internet connection. I don't. How do I get it back?
I've checked my setting in the Wi-Fi section and my ID is there, with a checkmark next to it. Above it though is: Wi-Fi with the green area on the on/off switch showing. My ID has a padlock, the wi-fi symbol and the circled i.
When I go to the ICloud page on the ipod ( as instructed in the ipod IOS 8 manual I found on the internet ) it has my name at the top of the page, my email address in small letters directly under it and then a space that asks for my password.I changed my password on my Mac-mini ( which I'm using now ) about an hour ago. I've typed my password into that space a million times, just to be sure I wasn't mistyping it but after waiting through the " verifying " process, I get a message that reads : " The password you entered is incorrect " ----- then there's an " OK " to check.
Please help!
I just got this Mac-mini four days ago, replacing an HP ChromeBox. I thought that this was gonna be smooth sailing since the swap. Wrong!
Very frustrating not to be able go listen to podcasts on the iPod and also miss the music while exercising.
So I thought that by " wiping out the iPod Touch " and starting with a " New " ipod, I could get the thing working again.
As you've no-doubt surmised, I'm not very computer literate. My reason for wiping out the Touch is because that's how I remember to " fix " many things.
Heck, just unplug it, wait 15-20 seconds, plug it in again, and Viola!!!!! the problem is fixed.
But should I wipe out my ipod? There's nothing really on it that I need. I can install stuff I want again later.
Anyway, sorry for the long rant, but can anyone tell me what to do to get m iPod working again?
I'd REALLY appreciate it!
Thank you,
Michael K.
New Jersey

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have windows and I have synced my ipad for the first time. I am at step 6 of 6 where it downloading Safari safe browsing data. It has been at this step for over an hour. Is that normal or should I stop it and start over?

I have windows and I have synced my ipad for the first time. I'm at step 6 of 6 Downloading Safari safe browsing data. I have been here at this step going on 2 hours. Is this normal or is something wrong.

Lyrics aren't supported in the Music app on iOS 5 on the iPad. These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen). If you want to leave feedback for Apple then you can do so here : http://www.apple.com/feedback/ipad.html

HT1918 My apple I'd is incorrect, how do I clear everything and start over

I can not download apps

Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

When I click on itunes, I get error saying Quick time failed to initialize, no matter how many times I uninstall and start over. What am I doing wrong?

My itunes account wouldn't open, so I had to uninstall and re-install. I've done this 3 times with an error popping up everytime that "Quick time failed to initialize". The message then suggests I uninstall itunes and reinstall. If I click on Quicktime, independently, it opens right up with no problem. What can I do?

My itunes account wouldn't open, so I had to uninstall and re-install. I've done this 3 times with an error popping up everytime that "Quick time failed to initialize". The message then suggests I uninstall itunes and reinstall. If I click on Quicktime, independently, it opens right up with no problem. What can I do?

Can I make a bootable DVD from the Mavericks download. I would like to wipe my iMac and start over.

Can I make a bootable DVD from the app store download of Mavericks. I wish to wipe my iMac clean and start over
thanks in anticipation

Well you can make a bootable dvd this way:
After downloading the Install OS X Mavericks.app file from the Mac App Store, run these 12 commands in Terminal to create a Mavericks.iso file and then burn it to a dual layer DVD with Disk Utility. You may then boot up from it by holding the option key down and then install mavericks. This will not install a recovery partition. To do that, uncompress and run the script file https://dl.dropboxusercontent.com/u/13872235/Musings/Recovery%20Partition%20Crea tor%203.7.zip
hdiutil attach /Applications/Install\ OS\ X\ Mavericks.app/Contents/SharedSupport/InstallESD.dmg -noverify -nobrowse -mountpoint /Volumes/install_app
hdiutil convert /Volumes/install_app/BaseSystem.dmg -format UDSP -o /tmp/Mavericks
hdiutil resize -size 8g /tmp/Mavericks.sparseimage
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cp -rp /Volumes/install_app/Packages /Volumes/install_build/System/Installation/
hdiutil detach /Volumes/install_app
hdiutil detach /Volumes/install_build
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hdiutil convert /tmp/Mavericks.sparseimage -format UDTO -o /tmp/Mavericks
rm /tmp/Mavericks.sparseimage
mv /tmp/Mavericks.cdr ~/Desktop/Mavericks.iso

The spinning "wheel of death" does NOT go away! I've loaded too much stuff on my computer (including the entire Adobe CS6 software) and I want to delete everything on my macbook pro and start over? How do I clean everything up without buying MacKeeper?

I use my MacBook Pro (Late 2009) for EVERYTHING and I have loaded so many apps, even doubles of some, I think!   My computer is running really SLOW and I think it is because I don't have enough memory.
I just installed the new Adobe CS6 and that was a BIG mistake. The spinnning wheel of death doesn't stop! I wish I could load that program on my computer so I can use it "on the go", but I can't stand the spinning wheel!
I want to clean up my computer and get rid of EVERYTHING on it!!     Then, re-install the factory settings to run Lion. I believe this will make the wheel stop spinning.
However, how do I make sure that all of the extra stuff that is attached to the app, ( including all the cache') is deleted too?   I don't want to have to buy MacKeeper!
I am hoping the computer wizards or the apple team can give me an answer on how to clean up everything and start over. I have saved everything on my desktop mac.

Thank you so much for the help! I had heard bad things about MacKeeper and I don't want to screw up my macbook any more than it already is! I will do as you suggest. Do you believe this is the best solution for the problem I described?
Should I load my Adobe Creative Suite 6 (in the cloud version) on an external hard drive?
I am so tired of this spinning wheel....should I avoid putting the CS6 on my macbook pro altogether?
I have it on my desk top mac, but wanted to be able to take the photo editing with me when I am "out and about". I know I should probably buy the ipad, which would transport much easier, but even the ipad probably doesn't have the capacity to hold all the Adobe CS6 apps, correct?

I downloaded a movie twice. How can I cancel the other one and get a refund?

I downloaded a movie twice. How can I cancel the other one and get a refund?

If you are speaking of an iTunes purchase, you will need to contact iTunes Customer Service and explain the situation. Their written policy is kinda cold, in that they say they don't issue refunds for erroneous purchases, but I have found them to be a bit more understanding and helpful than that.
Start by calling Apple at 1-800-275-2273 (if in the US) and ask to be connected to iTunes Customer Service.

I downloaded the Keynote app to use on my iPad and because of iCloud, it is trying unsuccessfully to download onto my iPhone. How can I get it to stop attempting to download onto my iPhone? It says waiting and I can't delete it (no X to click). Thx!

I downloaded the Keynote app to use on my iPad and because of iCloud, it is trying unsuccessfully to download onto my iPhone. How can I get it to stop attempting to download onto my iPhone? It says waiting and I can't delete it (no X to click). Thx!

Did you try shutting down the device? Resetting? Disabling iCloud? Disabling auto-update?
I'd find the problem that is keeping the download from proceeding and fix that so that the process can finish...sounds like it may be your connection or a server issue, in which case you may need to wait.

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Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

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please help me..
thanks

No one here will help you.
You should definitely ask your question in this forum:
http://forums.autodesk.com/t5/AutoCAD-2010/bd-p/360

Can't download Mavericks. Download is stuck. How can I stop it and start over?

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