Can't download Mountain Lion on 10.7.4 Mac mini, why?
App Store tells me that 'We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.' I've already bought it on my Mac Book Pro and want to update the Mac mini. The Mac Book Pro now also gives black squares on boot up after installing ML.
Are they small enough to just be single pixels? You can download some free little tools to check for dead or stuck pixels - basically just little scripts that sequentially turn your screen all black, then all white, then all red, then blue, then green (I have not used any such app in a long time, but I'm sure they are out there at macupdate or another Mac freeware/shareware apps site).
If everything else about the machine is fine, it could well be a hardware glitch (although not necessarily anything really terrible, just annoying perhaps). If so, and you are under warranty, be sure to take advantage and get it checked out. If not under warranty, and it is not getting worse and is only during boot up, then personally, I would probably not worry about it until or unless something got worse.
Similar Messages
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I have a brand new late-2012 Mac mini running 10.8.2. I'm trying to re-download ML from the App Store to create a bootable USB recovery key just in case. I'm being told that I can't DL Mountain Lion because my computer isn't compatible. How can that be?!
Part of the reason I want this key is the fact that I just jumped through 5,000 hoops to recover Mid-2011 MacBook Air from the recovery partition. The installation kept giving me an error. EXTREMELY annoying. I had no key. It set me back a few days. I don't want this problem to happen again.
I have a valid purchase, I own the software, I should be able to download it, period.Well said.
If I follow the advice of the fellow above and download the installer via Internet Recovery, I'm not going to be given access to the installer for the sake of making my key—or will I? At want point in that workflow will I have the opportunity to boot to back into my already working OS (on the 2012 mini) in order to do what I need to do?
I have access to a most recent release (2012) 13" MacBook Air (FWIW, the 2011 MacBook Air in question above happens to be an 11"). Am I likely to run into the same problem as with the 2012 Mac mini, where the version in the App Store still hasn't been "synced"?
Unbelievably annoying. Worse still is while I'm stuck in self-help purgatory, if something were to happen the recommendation would be to visit the Genius Bar. It's not a bad service, but why should I have to rely on it if I'm perfectly capable of taking care of everything myself provided the correct tools are at hand?
Incidentally, what happened with the 2011 MacBook Air is that the stock hard drive was formatted prior to sale. The recovery partition was left intact. I used it to begin the reinstallation of the OS. It was working fine until I realized I didn't have enough time at the moment to continue to download the required assets. The computer needed to be transported 200 miles away and time was of the essence.
I cancelled the installation with the intention of revisiting it when I got to my destination. When I did so, even after freshly formatting the drive again in Disk Utility, I got an error right as the download began. No amount of tries made a difference. Same error. The only thing that will work, obviously, is a USB key or the equivalent with the installation files pre-downloaded—unless someone here has some other insight.
Thanks so much to all. -
Can I download Mountain Lion' when available without downloading 'Lion' first? I'm still working with 'Snow Leopard'.
Yes.
Upgrading to Mountain Lion - http://www.apple.com/osx/how-to-upgrade
Mac OS X: System requirements for Mountain Lion (10.8) - http://www.apple.com/macosx/specs.html
Lion and Mountain Lion application compatibility - http://roaringapps.com/apps:table -
can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
I alreasy paid for it
Can I get a direct download link other than from app storeTry opening the Terminal utility in your system and running the following command to open the system's caches folder:
open $TMPDIR../C
Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again. -
Can I download Mountain Lion now but install later
I made a " Qualifying purchases between June 11, 2012, and July 25, 2012 " so I have until August 24, 2012 to download Mountain Lion for free according to <http://www.apple.com/osx/uptodate/>
Can I download Mountain Lion before that deadline but install it later on?
I'd like to go from Lion to Mountain Lion when ML has nay initial bugs resolved.
Thanks.Yes, the installer downloads to the Applications folder, if after downloading it asks to continue to do the installation just close that dialogue. Later, when you are ready to install click on the installer in the Applications folder and it will do its thing.
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I can't download mountain lion, I get the following message "could not complete your purchase, can't verify the file, it may be damaged or unsigned" ? what do i have to do ?
The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps. -
Where can I download mountain lion os x.
I have a macbook pro registered. I would like to reformat my mac. so where can I download mountain lion. I have registered serial number
Read:
"Customers who purchase a qualifying new Mac computer from the Apple Online Store, an Apple Retail Store, or an Apple Authorized Reseller — or an Apple Certified Refurbished computer from the Apple Online Store — on or after July 26, 2012, that does not include OS X Mountain Lion can upgrade to OS X Mountain Lion for free."
According to your profile you have Mountain Lion. -
HT1349 can i download mountain lion to another computer after i bought it?
can i download mountain lion to another computer after i bought it
Yes. The other computer will have to be running Snow Leopard or Lion and sign into the App Store with the same Apple ID used to purchase Mountain Lion.
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I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What does that mean, and what can I do?
Try starting in safe mode, holding the Shift key while your computer is starting. After starting in safe mode, open the App Store and download Mountain Lion
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How can I download Mountain Lion to my macbook pro, which already has mountain lion installed, so I can then install it on my imac which has a much slower internet connection?
How to create an OS X 10.8 Mountain Lion install drive | MacFixIt - CNET Reviews
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Every time the screen sleeps the download of the OS Mavericks pauses on mac mini, why?
Every time the screen sleeps the download of the OS Mavericks pauses on mac mini, why? Knowing that in energy saver the computer is set to never sleep! Could anyone help me please?
Actually on OS X 10.8.3Hi John, thanks for your reply. however my screen is set to sleep after 3 minutes and my mac is set to never sleep. But what happens is after 3 minutes the screen sleeps and locks. If i unlock it 10 minutes after, the download does not pause but if i want to download a big software like the OS Mavericks during the night i finded paused the next morning!! so i don't know if it is my computer going to sleep or just pausing the download randomly!
Thanks for your help
Cheers! -
Hi
Can anyone advise...
Cannot download Mountain Lion after purchasing from Apple online. Mountain Lion icon is now permanently 'paused' in the dock. The Purchase page has the download but no resume button. I have enter the code again but it cannot be redeemed again. I have signed in and out again from the tab at the top of the page.
I have spoken to Apple for two evenings now. Last attempt was to bypass the Mountain Lion and download Mavericks overnight but nothing downloaded.
I have checked the internet connection and all is well.
Any ideas how to progress... I have an appointment to take in to Apple on Monday...Have you tried to resume the download using Launch Pad? The icon should be in your Dock.
If that doesn't help ...
Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
How can i download mountain lion, if it tells me it is damaged or not signed?
I recently bought Mountain lion and tried to download it the first time it went well, but due to a internet faiure the dowload was canceled when I tried to download it again I couldnt it said that it was either damaged or not signed... what does that even means!!!!! I want to download mountain lion as soon as possible!!!
Means you have a corrupted DL. All I can suggest is try again or post your issue to http://www.apple.com/support/mac/app-store/contact.html?form=account and let them deal with this crappy delivery system.
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Where can I download Mountain Lion?
I was about to upgrade my system from 10.6 to 10.8, but decided to wait for the new OSX announcement. I run professional applications(Pro Tools, FCP, Photoshop) that absolutely NEED to work. Currently, 10.9 isn't a stable platform for these applications from what I've heard, so I'm looking for 10.8.
If anyone can point me in the right direction or tell me that its completely unavailable, it'd be much appreciated.
Cheers,
-SeanYou can't. Mavericks is the only available version of OS X. You can only update to 10.6.8. You may be able to obtain it or Lion by the following:
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
HT3825 I am running mac os x version 10.5.8 can I download Mountain Lion?
I am currently running mac os x version 10.5.8 can I download OS X Mountain Lion directly or do I have to go back and download snow leopard and lion before I can download Mountain lion?
http://www.apple.com/osx/how-to-upgrade/
Snow Leopard is a requirement. Mountain Lion will only be offered via the App Store and the App Store requires 10.6.6 (at least).
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