Can't download Mountain Lion OS X from App Store Canada

Wanting to upgrade from my stale Snow Leopard OS X 10.6.8, I purchased Mountain Lion online and received the email redeption code redeemed the purchase in Mac App Store - and nothing happened. No download, no resume download option, NOTHING.
What is wrong? What should I do? I need to get rid of Snow Leopard and upgrade to get the best out of my Mac, but this is getting so frustrating! First, I couldn't upgrade to Mavericks OS X, so I followed community advice and purchased Mountain Lion OS X so that the upgrade would be more efficient (aka possible)...
Please help!

I'm in the process of doing the same thing. You apparently have to purchase it via Apple.com, not the App Store. But be warned, it will take many days for them to send you the download link and password. It's been over 5 business days for me so far and I've escalated as I have to get this stuff ASAP for a particular software package I'm required to use for a project. Waiting a week is killing me.
Idiotic process they have for old version of OS X. Mavericks is available in the App Store, why not older OSX versions?
Here's the link. Don't believe what they tell you in your order confirmation on dates.
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
Good luck.

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Unable to download Mountain Lion after purchase from App Store

Hi
I have purchased Mountain Lion from the App Store. When I try to download i get a message stating that it cannot be downloaded. My Mac Book Air has the correct specifications needed but Apple won't let me download the software.

Are you quite sure? Check your model identifier. If you have the first model released, then it cannot run anything past Lion. Be sure you meet ALL the requirements.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem

I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem

All content from iTunes is tied to the account that downloaded it, so the id that shows when trying to download updates should be the account that 'owns' that app. Do you recognise the id that is showing e.g. has anybody else downloaded or synced content to your iPad ?

Unable to download Mountain Lion after purchase in App store.

After purchasing Mountain Lion in App store, I have been unable to successfully download a copy.
It was not interrupted, it just stops.
Every attempt (including the first) fails at 142 MB, with the meaningless "unable to download" error. In the console log I find this:
7/31/13 2:32:56.894 PM storeagent: ISStoreURLOperation: Expected bytes (4437341116) did not match actual (142374555)! Setting error. (See 9215068)
indicating the error. The file was expected to be 4.4 GB (yes), but does not match actual 142 MB...?
I have found references to this error, but no real fix. I have tried every "fix" suggested; Safe boot, guest user login, deleting temp files, hidden files, app store files, debug mode in app store, repairing permissions, changing ethernet ports, changing DNS (loved that one), and others.
I finally erased the hard drive with zeroes, re-installed 10.7, software updated to 10.7.5 and immediately attempted download - it still fails.
I also have no virus software or little snitch, or anything else that would prevent downloads. I have been able to download free and purchased software from the app store (xcode, pages, ibooks author) - that are more than 142MB.
So this is not an ISP, modem, or some other thing preventing me from downloading using the app store. It is a problem *only* with downloading Mountain Lion.
This seems like an Apple problem. Anybody have a real fix?

Are you quite sure? Check your model identifier. If you have the first model released, then it cannot run anything past Lion. Be sure you meet ALL the requirements.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

Mountain Lion still available from App store?

Hi. I purchased Mountain Lion from the App Store sometime last year, but for some reason that I can't remember, didn't install it. It might have been because I read somewhere that although it was a little quicker than Lion, it was also less secure.
Anyway, Mavericks was introduced and I downloaded that instead.
By some reckoning, my MacBook is a bit light on in memory (2GB) for Maverick to function at its best. Some time after installing Maverick, I tried to download Mountain Lion from the App Store but it wouldn't let me. Is there any way I can get the OS which, after all, I have paid for?
Thanks.

I'm using Mavericks. There are some things I like about Mavericks, but there has been a distinct performance drop since installing it on both my iMac and laptop. I don't like the new Pages and the latest Yosemite-compatible version of Pages seems to bring no improvements in word-processing matters and, if anything, looks even worse (I installed Yosemite just to see if the new Pages was worth having, since I use Pages a lot for my dissertation and other things).
So, I don't need Yosemite for the new Pages, and am going back at least to Mavericks but preferably to Mountain Lion. Lion was my favorite upgrade, but Mountain Lion, which I purchased but didn't download, I haven't tried.
It downloads onto my Macbook, but when I try to install it I get messages indicating the version is too new or simply that I can't install onto this computer. I'm sorry I can't remember the exact message. I will try to install it again by other means and let you all know how it goes.
Thanks all for your responses so far.

Hi, can t downloaded updates pages or numbers from App Store .from a

Hi, i can t dowloaded up dates for pages and numbers from App stores. Get an the following error message : " une erreur est sruvenue, veuillez consulter la page achat"

I managed to solve my problem without spending 4 hours going to Apple Store.
I don't know why, but Yosemite somehow decided to restrict permissions literally to itself.
1) you need to enable seeing hidden files - paste this in terminal "defaults write com.apple.finder AppleShowAllFiles YES"
2) find the folder "private" and select "get info"
3) give to user "wheel" (this is OS X internal or root "admin") permission to "read and write" this folder and all its contents. I also added user "admin" and gave permissions to "read and write" all the same as to "wheel", just in case.
4) repair permissions, restart your computer and reset PRAM
5) go to App Store and try to update your system.
6) if all worked fine, don't forget to paste in terminal "defaults write com.apple.finder AppleShowAllFiles NO" to hide all hidden files.
Enjoy updated system.

I can't download iPhoto 9.5.1 from App Store. Can anyone help?

After I made the up grade Montain Lion to Mavericks I had many problems, I have a macbook pro early 2011, and it was impossible to use.
So yesterday I decided to do a clean install of OS X 10.9 system and reinstall my personal files and programs from the App Store.
But when you try to install the latest verssão of iPhoto iPhoto 9.5.1, when the download is approximately 10.3 MG of 1.15 GB it starts to reboot again to appear the following messages ...
"iPhoto failed to download
Use the Purchases page to try again.
An error has occurred during dowload"
I rebooted the system, I deleted the download and started again, I contacted apple support, already tried by the flaps of purchase and also by safari.
Can anyone help?
Nothing worked so far.

Could be a few things....
Make a new user account (at least for testing purposes), and try to pull the install through there...
OS X Mountain Lion: Create a new user account
http://support.apple.com/kb/PH11468

Can't download OS X 10.8 from app store

Hi,
    I tried to upgrade my mac os x 10.6.8 to 10.8.2 using mac app store just now, however when I click the "buy app" button, it started loading and the "colour wheel" icon kept on turning for over 15mins and didn't work, I tried a few times and given up finally.
    Please help. Thank you

Try it through a different User Account.
OS X Mountain Lion: Create a new user account
          http://support.apple.com/kb/PH11468
Mac OS X 10.6: Creating a new user account
          http://support.apple.com/kb/PH6651

Can't download mountain lion from app store, shows error message: retry/cancel and starts from begining

can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
I alreasy paid for it
Can I get a direct download link other than from app store

Try opening the Terminal utility in your system and running the following command to open the system's caches folder:
open $TMPDIR../C
Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again.

I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What can I do?

I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What does that mean, and what can I do?

Try starting in safe mode, holding the Shift key while your computer is starting. After starting in safe mode, open the App Store and download Mountain Lion

HT202159 Hi can anyone help? Can't download - Mountain lion now permanently 'paused' in the dock. Purchase page does not have the resume button and I have already signed in & out again... HELP!

Hi
Can anyone advise...
Cannot download Mountain Lion after purchasing from Apple online. Mountain Lion icon is now permanently 'paused' in the dock. The Purchase page has the download but no resume button. I have enter the code again but it cannot be redeemed again. I have signed in and out again from the tab at the top of the page.
I have spoken to Apple for two evenings now. Last attempt was to bypass the Mountain Lion and download Mavericks overnight but nothing downloaded.
I have checked the internet connection and all is well.
Any ideas how to progress... I have an appointment to take in to Apple on Monday...

Have you tried to resume the download using Launch Pad? The icon should be in your Dock.
If that doesn't help ...
Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper

Can I download Mountain Lion now but install later

I made a " Qualifying purchases between June 11, 2012, and July 25, 2012 " so I have until August 24, 2012 to download Mountain Lion for free according to <http://www.apple.com/osx/uptodate/>
Can I download Mountain Lion before that deadline but install it later on?
I'd like to go from Lion to Mountain Lion when ML has nay initial bugs resolved.
Thanks.

Yes, the installer downloads to the Applications folder, if after downloading it asks to continue to do the installation just close that dialogue. Later, when you are ready to install click on the installer in the Applications folder and it will do its thing.

Where can I download mountain lion os x.

I have a macbook pro registered. I would like to reformat my mac. so where can I download mountain lion. I have registered serial number

Read:
"Customers who purchase a qualifying new Mac computer from the Apple Online Store, an Apple Retail Store, or an Apple Authorized Reseller — or an Apple Certified Refurbished computer from the Apple Online Store — on or after July 26, 2012, that does not include OS X Mountain Lion can upgrade to OS X Mountain Lion for free."
According to your profile you have Mountain Lion.

Can I download 'Mountain Lion'within a few weeks, when available, without downloading 'Lion' first? I'm still working with 'Snow Leopard.

Can I download Mountain Lion' when available without downloading 'Lion' first? I'm still working with 'Snow Leopard'.

Yes.
Upgrading to Mountain Lion - http://www.apple.com/osx/how-to-upgrade
Mac OS X: System requirements for Mountain Lion (10.8) - http://www.apple.com/macosx/specs.html
Lion and Mountain Lion application compatibility - http://roaringapps.com/apps:table

I can't download mountain lion, I get the following message "could not complete your purchase, can't verify the file, it may be damaged or unsigned" ? what do i have to do ?

I can't download mountain lion, I get the following message "could not complete your purchase, can't verify the file, it may be damaged or unsigned" ? what do i have to do ?

The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps.

Can't download Mountain Lion OS X from App Store Canada

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