Can't download mountain lion software...when I press buy it does nothing.  Also cannot update other apps

When trying to buy mountain lion, nothing happens.  I also cannot update other apps.  What am I doing wrong?

http://www.apple.com/support/mac/app-store/contact.html?form=account

Similar Messages

  • Can I download 'Mountain Lion'within a few weeks, when available, without downloading 'Lion' first? I'm still working with 'Snow Leopard.

    Can I download Mountain Lion' when available without downloading 'Lion' first? I'm still working with 'Snow Leopard'.

    Yes.
    Upgrading to Mountain Lion - http://www.apple.com/osx/how-to-upgrade
    Mac OS X: System requirements for Mountain Lion (10.8) - http://www.apple.com/macosx/specs.html
    Lion and Mountain Lion application compatibility - http://roaringapps.com/apps:table

  • HT203421 why do i get error 1004 when trying to download mountain lion software?

    why do i get error 1004 when trying to download mountain lion software?

    Read this
    Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Can I download Mountain Lion now but install later

    I made a " Qualifying purchases between June 11, 2012, and July 25, 2012 " so I have until August 24, 2012 to download Mountain Lion for free according to <http://www.apple.com/osx/uptodate/>
    Can I download Mountain Lion before that deadline but install it later on?
    I'd like to go from Lion to Mountain Lion when ML has nay initial bugs resolved.
    Thanks.

    Yes, the installer downloads to the Applications folder, if after downloading it asks to continue to do the installation just close that dialogue.  Later, when you are ready to install click on the installer in the Applications folder and it will do its thing.

  • I am presently downloading mountain lion.  When it finishes, what is the procedure?

    I am presently downloading mountain lion.  When it finishes, what is the procedure?

    My recommendation:
    Make Your Own Mountain/Lion Installer
    1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/Lion application. After Mountain/Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Mountain/Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
    2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
    Open Disk Utility in your Utilities folder.
    After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
    3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
    4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
    Double-click on the InstallESD.dmg file to mount it on your Desktop.
    Open Disk Utility.
    Select the USB flash drive from the left side list.
    Click on the Restore tab in the DU main window.
    Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
    Drag the mounted disc icon from the Desktop into the Source entry field.
    Double-check you got it right, then click on the Restore button.
    When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
    Note: The term Mountain/Lion used above means Lion or Mountain Lion.
    Once you finish making the flash drive test it by restarting from it:
    Boot Using OPTION key:
    Restart the computer.
    Immediately after the chime press and hold down the "OPTION" key.
    Release the key when the boot manager appears.
    Select the disk icon for the USB flash drive.
    Click on the arrow button below the icon.
    Now install Mountain Lion from the flash drive.
    If you are not interested in doing all of the above, then just click on the Install button when the Mountain Lion application automatically opens on your computer after it downloads.

  • Can't download mountain lion from app store, shows error message: retry/cancel and starts from begining

    can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
    I alreasy paid for it
    Can I get a direct download link other than from app store

    Try opening the Terminal utility in your system and running the following command to open the system's caches folder:
    open $TMPDIR../C
    Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again.

  • I can't download mountain lion, I get the following message "could not complete your purchase, can't verify the file, it may be damaged or unsigned" ? what do i have to do ?

    I can't download mountain lion, I get the following message "could not complete your purchase, can't verify the file, it may be damaged or unsigned" ? what do i have to do ?

    The only thing that worked for me was to boot in safe mode.
    Power down.  Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore. 
    No trouble at all once I did this.
    Reminder: create full backup before you upgrade OS
    Hope it helps.

  • Where can I download mountain lion os x.

    I have a macbook pro registered. I would like to reformat my mac. so where can I download mountain lion. I have registered serial number

    Read:
    "Customers who purchase a qualifying new Mac computer from the Apple Online Store, an Apple Retail Store, or an Apple Authorized Reseller — or an Apple Certified Refurbished computer from the Apple Online Store — on or after July 26, 2012, that does not include OS X Mountain Lion can upgrade to OS X Mountain Lion for free."
    According to your profile you have Mountain Lion.

  • Trying to download Mountain Lion, I have 2 accounts, both with less than $20 for the new App. Together they add up to $20. Can I merge account totals?

    Trying to download Mountain Lion, I have 2 accounts, both with less than $20 for the new App. Together they add up to $20. Can I merge account totals?

    I have now spoken to Apple about my problem and they told me to explain the situation to my Broadband service provider British Telecom (BT).
    For reasons not explained, BT suggested the problem lies with the Router hardware they have supplied (BT Business Hub - 2701HGV). Although it is relatively new there is something that prevents it from downloading Mountain Lion???
    They are posting me a new one which will not arrive for 2 days. I will let you know if the new router solves this issue.

  • HT1349 can i download mountain lion to another computer after i bought it?

    can i download mountain lion to another computer after i bought it

    Yes. The other computer will have to be running Snow Leopard or Lion and sign into the App Store with the same Apple ID used to purchase Mountain Lion.

  • I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What can I do?

    I can't download Mountain Lion from the App Store; it tells me that the product distribution file cannot be verified. What does that mean, and what can I do?

    Try starting in safe mode, holding the Shift key while your computer is starting. After starting in safe mode, open the App Store and download Mountain Lion

  • How can I download Mountain Lion to my computer with a high speed connection and then transfer it to my other computer with a slower connection?

    How can I download Mountain Lion to my macbook pro, which already has mountain lion installed, so I can then install it on my imac which has a much slower internet connection?

    How to create an OS X 10.8 Mountain Lion install drive | MacFixIt - CNET Reviews

  • I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?

    I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?

    Your Mac must be one of the following models:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    From here > Apple - Upgrade your Mac to OS X Mountain Lion.

  • Whenever i try to update my macbook pro, it downloads then says I need to restart my computer. I restart the computer, and everything just freezes. When my computer eventually turns back on, its not updated. other apps i try to download dont download also

    Whenever i try to update my macbook pro, it downloads then says I need to restart my computer. I restart the computer, and everything just freezes. When my computer eventually turns back on, its not updated. other apps i try to download dont download also

    First, do the following:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    When you complete the above re-download your OS X upgrade (not sure which one that is, but I assume Mavericks.) After the download is completed re-install it. Hopefully, this time it will do what you expect.

  • Since i updated my iphone to ios7, i can no longer download applications and also cannot update my apps. what happened? there is an alert popping and it tells that i should switch to Philippine store.

    since i updated my iphone to ios7, i can no longer download applications and also cannot update my apps. what happened? there is an alert popping and it tells that i should switch to Philippine store.

    Hi, sallymaesmag. 
    Thank you for visiting Apple Support Communities.
    If you are in the Philippines, check to see if the country is changed in the iTunes Store settings on the iOS device.  These steps will show you how to change the preference.
    Change your iTunes Store country
    Sign in to the account for the iTunes Store region you'd like to use. TapSettings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    Once you make the change attempt to download applications again.
    Jason H.

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