Can't download movie from iTunes Store!! Help!

I wanna buy a movie in iTunes Store. But when i clicked it, it said "must connect to Wi-Fi or have to download it on your computer" But the Wi-Fi connect is excellent.  I shut the iTunes and reopen it, still doesn't work.  Why? Need help!!!

This issue has been popping up with a lot of people for the last hour, I think the store must be down because it is not just you, I have not yet heard a response from Apple although I submitted the issue to support recently

Similar Messages

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  • Suddenly can't download songs from iTunes store

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    Hi Curt,
    Well, to solve this problem you only need to connect your iPod to the computer. I'm not sure why this happened, but if your iPod have access to your iTunes Store account, then it will automatically update your missing info.
    You just need to authorize your computer and connect your iPod.
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    Unfortunately there's nothing you can do directly on your iPod Touch
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  • Can't download anything from iTunes Store

    Hi,
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    It does indeed sound to me like that hotspot either blocks connections to the iTunes Store (quite possibly to prevent people from loading their connection up with large downloads) or has a routing problem. In either case there's probably nothing you can do other than to just use a different hotspot, though you can talk to the cafe and ask them if they're indeed blocking the iTunes Store; that would at least let you know for sure.

  • TS1398 Can't download movie from Itunes to Ipad.

    I have a new IPad and am trying to download my first movie from Itunes.  It takes all my account info and then won't download.  I thibnk my wifi connection is OK--I get mail and have downloaded a few games.

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    I did run Disk Utility after reporting my problems here and to the iTunes Store. The "Check Permissions" scan found two iTunes with the incorrect permissions. As the permissions were correct prior to the upgrade, I presume the executable permission flags were turned on during the upgrade. Repaired the permission problems.
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  • I can't download application from itunes store?

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  • Help! Can't download movie from iTunes

    I perchased 300 but it can't be download. My internet is always active.
    What happened?

    Even though you're getting a different error message number, perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document: 
    iTunes: Advanced iTunes Store troubleshooting

  • Another Apple TV now slow to download movies from iTunes store.

    G'Day all there is a lot of conversation from people experiencing poor download speed when renting movies from the apple iTunes store using the Apple TV (ATV) interface but no solutions I can find yet so sorry to bring it up again. I have a Gen 2 ATV on wireless (Apple time capsule modem router) which worked very well up until several months ago but now can take hours to stream a SD movie when before it took minutes. However using the same ATV to view long uTube video's they seem to work fine ie play straight away yes they are smaller over all but still play straight up rather than initial buffer like the movies, the signal strength is high the updates are all done and I've also done resets I can download the same movie to my either of Mac's beside the ATV in minutes then stream it to the ATV and watch on on my TV without a problem and also do it from anywhere else in the house so dont think using a direct network cable will help to far anyway. I am in Australia and have a 12/1mbps fibre optic connection plan and speed tests to anywhere say the same. I am using and have always used the automatic DNS setting however some net topics say changing it may help others indicate dont.

    We also are attempting to download an iTunes (TV show in our case) and we also are not able to do so tonight.  We've done it a lot in times past and it normally takes seconds to a few minutes at most to be able to start playing the show/movie.  But something has been wrong the past couple days (we're still trying to learn what's going on) and we see messages like it's going to take 44 hours and 10 minutes before we can start playing.  Obviously, that's not useable.  My guess is iTunes is swamped or having some server issues here at the holidays???  We're also seeing some strange, sporadic network issues which we never have here at our home.  So that might be complicating the issue. 
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  • HT201272 can't download anything from itunes store say's part of the file is corrupt

    I have been trying to update apps for my iphone 5. I have the most current version of itunes. I also have tried to purchase new music and cant do that. I did in the beginning have ability to download but only for short time. I have been to MS making sure there are no conflicts. I need help....

    It does indeed sound to me like that hotspot either blocks connections to the iTunes Store (quite possibly to prevent people from loading their connection up with large downloads) or has a routing problem. In either case there's probably nothing you can do other than to just use a different hotspot, though you can talk to the cafe and ask them if they're indeed blocking the iTunes Store; that would at least let you know for sure.

  • Downloading movies from iTunes Store in India

    I am located in India. I tried to download a paid movie from the iTunes store. However, it said that this movie is not available on the Indian iTunes store, hence I cant download it. So it redirected me iTunes India.
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    Will changing my address in my profile solve this problem?
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    Sorry but you can't. Apple has not been licensed to sell music, videos nor movies in India, and the content owners do not allow cross-border sales so you cannot purchase from any other country's iTunes Store.
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  • Can't download songs from iTunes store

    When I try to purchase and download a song, I get a message that says "Item not available. Make sure your computer's date is set correctly and that it accepts cookies from the iTunes Music Store." My computer meets these criteria. Any ideas? I just upgraded to iTunes version 11.1.3.

    Hi Curt,
    Well, to solve this problem you only need to connect your iPod to the computer. I'm not sure why this happened, but if your iPod have access to your iTunes Store account, then it will automatically update your missing info.
    You just need to authorize your computer and connect your iPod.
    So you have two options:
    Do it when you arrive home, connecting it to your home computer;
    or
    Fist authorize your work computer, the connect your iPod. If you want, you can deauthorize this computer after finishing the process.
    Unfortunately there's nothing you can do directly on your iPod Touch
    Hope this helps!

  • Can't download songs from iTunes Store - Changed/Invalid Email??

    This is probably a really stupid question, but I'll ask anyway. On my iPod Touch, running the latest firmware, I tried to download a song off the iTunes Store. It prompts me for my password and the account name it has listed is correct. However, I receive the following error:
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    I'm at work now, so needless to say I don't have access to my home computer. I'm not sure why I'd be receiving this message as my iTunes account information hasn't changed in years and all my purchased music plays just fine on my Touch.
    My email is a Yahoo account, however, I have my Mail client on the Touch set up to retrieve my DotMac account only. Is that perhaps an issue here? I wouldn't think so since I thought the Touch got the iTunes account info from syncing with iTunes on the host computer.
    Is there any configuration that can be changed on the Touch to rectify this?
    Thanks!

    Hi Curt,
    Well, to solve this problem you only need to connect your iPod to the computer. I'm not sure why this happened, but if your iPod have access to your iTunes Store account, then it will automatically update your missing info.
    You just need to authorize your computer and connect your iPod.
    So you have two options:
    Do it when you arrive home, connecting it to your home computer;
    or
    Fist authorize your work computer, the connect your iPod. If you want, you can deauthorize this computer after finishing the process.
    Unfortunately there's nothing you can do directly on your iPod Touch
    Hope this helps!

  • How can I download music from itunes store at a higher bit rate than 128k?

    I have been able to import music from cd's at bit rates higher than 128kbs by clicking into the preferences item under the "edit" drop down menu. however, I have not been able to locate a similar command for itunes music downloads. is it possible to increase the bitrate of music downloads from itunes faster than 128kbps? if so, how?
    gateway   Windows XP   AMD 64

    No, store downloads have always been ONLY 128 kbps. With new deal between EMI & Apple, sometime next month you will be able to download EMI artists only at a higher bitrate without the DRM, for a slightly higher price. For now, though, all downloads are still 128 kbps. Your import settings only affect the CD's you rip your self. Hope this helps.

  • Can't download anything from iTunes Store...  From only one wifi hotspot

    Hello
    I am having trouble with downloading stuff from the iTunes Store. When I click on an app for instance to download it asks me for me password as usual, I enter it, then it disappears and nothing happens. It's the most irritating issue. It's only happening at one wifi hotspot at a cafe. I've tried using my iphone to download as well, it hangs, then finally says can't connect to iTunes Store. I have downloaded things at other hotspots with no issues whatsoever so it can't be my iPhone or Macbook. I reckon the hotpot doesn't allow those kind of downloads. I might be wrong though, don't really have an idea. Does anyone have any ideas that I can try?
    Thanks
    Greg Russell

    It does indeed sound to me like that hotspot either blocks connections to the iTunes Store (quite possibly to prevent people from loading their connection up with large downloads) or has a routing problem. In either case there's probably nothing you can do other than to just use a different hotspot, though you can talk to the cafe and ask them if they're indeed blocking the iTunes Store; that would at least let you know for sure.

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