Can't download old previously bought software to new computer or upgrade to Lightroom 5 without buying a new package!

Hello Support have emailed a request before but it goes via Forums which do not help.I have come overseas for a few months and must still work, and need to have access to download software I have previously bought as  own as I have a new computer. I have 2 versions of Master Suite and just need to be able to download one. Particularly Photoshop and Adobe Acrobat. The Lightroom version 4 is on this computer.I have been trying for months just to upgrade to Lightroom 5 too, but there is no option for this, other than having a whole package? Your site no longer allows one to download old software when a new computer arrives. This is urgent,please help! - and the emailed form that was meant to come to me half an hour ago didnt' arrive at my inbox! thank you in advance

Hi Chrissym,
Have you tried this link so far? This has all the major products available for download. Do let me know if you are not able to download the product using the mentioned link and we will try and search for an alternative for you .
Cheers,
Kartikay Sharma

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