Can't download one song - billed twice for another
I share others complaints that it's hard to get help. Amazon's customer service is much better. If you have mp3 download problem, you can talk to somebody (albeit in India) live.
I'm only out 2 bucks, but it's the principal. They supplied the songs (other songs were involved) a second time. One still screwed up and there's no path to fix it. Another I had purchased separately (out of frustration) of my own volition, but it's the same song twice - charged twice. That needs to be a credit, not another download which they offered.
Thoughts on contacting?
First try:
Rescue email address and how to reset Apple ID security questions
Next contact iTunes
Apple - Support - iTunes - Contact Us
Similar Messages
-
How do I change the bit rate for dls?? How times can I download one song??
I'm new to iTunes. I already downloaded 3 songs when I realized that the default bit rate is 128Kbps. I tried changing the bit rate to 192Kbps with a (Variable Bit Rate) checked.....unfortunately when I downloaded the next 2 songs the bit rate turned out to be the same.
Do I have to restart Windows or iTunes before downloading again?
And now that I have 5 songs with a lower br than I wanted... in order for me to have(download) the song at the higher bit rate...Is it possible to download one song more than once?
Thanx.You have no choice as to bit rate when purchasing from the iTunes Music Store. The official bit rate of all tracks there is 128 kbps (a very few have been reported to be at higher rates, but that's not a choice you can make, it's how the track was encoded by the record company). The setting in the iTunes Importing preference is for tracks you import from CDs only and has no effect on iTMS purchases.
Is it possible to download one song more than once?
No. Except in extraordinary circumstances, the iTMS allows only one download per purchase.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Discussions page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic before you post a question.
Regards. -
Can more than one song be selected for slideshow on IPhoto? If so how
Am trying to put together slideshow of granddaughter's birthday party but want to use more than one song as have a lot of photos.
Thank you for sharing your expertise. I have taken that and tried to create a document on how to do this. You will see some different/additional comments. My idea is to share it with everyone once it is finalized. I am about ready to try and walk through all the steps for real but would ask you to read this over before I commit several hours more to this project. Any comments are appreciated. I am concerned about steps 9 through 13. Not sure i have it right. Any comments will be appreciated. Maury
++++++++++++++++++++++++++++++++
How to create a Slideshow on DVD
with music
using iPhoto and iTunes
as input sources
1. Select, crop, and fix slides needed from the iPhoto library. Put them into a newly named folder. (Not a slide show.)
2. Import this folder into iMovie using KenBurns ON.
3. Add any necessary transitions between various segments of resulting movie.
(This should be the finished visual project. Using this write down the exact timing needed for stop/start each segment and the total length of the movie.)
4. Go to iTunes and select various tunes/songs/music desired.
5. Go to Amadeus and open a new file. (This single will end up the same length as the visual project).
6. Open JACK to connect iTunes to Amadeus.
7. Choose a tune, find the correct snippet of music and adjust to stop/start times from 3 above. Move your snippet to Amadeus. Use cross fade so one snippet will blend into the next one. Load these in the correct order of the slideshow segments.
(Note: Music purchased from the iTunes Store is "protected" in ACC and will no render into another format. This means it cannot be used in this example. A major inconvenience.)
8. Your result will be string of snippets strung together in proper order and in total making up a single file the same length as your slideshow.
9. Paste this new music file into the iMovie.
10, Close iMovie.
11. Open iDVD, select your theme and leave the menu window open.
12. Open the iMovie project file (Control-click on it and select Show Package Contents) and navigate to the Shared Movies/iDVD folder.
13. Drag the .mov file in there into the open iDVD window being sure not to drop it into any menu drop zones.
(You'll know if you are in a drop zone (if there are any) since a text link appears with the same name as the movie file you're dragging.)
(This allows iDVD to do the rendering thus eliminating two renderings on the same file which reduces image quality......)
14 Save the project to Disk Image instead of burning directly to disk.
15. Open the disk image and launch DVD Player.
This will let you check out the finished project with DVD Player before committing to disk. You'll be able to check out the audio sync, typos etc.
16. When you are ready to burn to disk use File>Disk Utility.
(See: Burning a disk image file on a CD or DVD in Mac OS X.) The first step, saving to Disk Image is the encoding process and takes the longest time. Often it will seem like it's hung on the audio encoding but let it go on and on, as it often is the longest part of the encoding process.
17. This should be the finished product.
18. Snail Mail DVD to adorable grandchild and wait for parents to call saying it made them both cry. (Of course, this implies you are a grandparent.)
Credits: Old Toad and Maury56
Software: iLife 06 (iPhoto, iTunes, iMovie, and iDVD); DVD Player; Amadeus; and Jack.
+++++++++++++++++++++++++++++++++
About item 16, is there any way to tell the difference between "hung up" and "encoding" while it is going on?
Maury
PowerMac G4 Mac OS X (10.4.6) -
I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT201359 Why am I getting billed twice for a song download
Why am I getting billed twice for a song download
If you are being charged double the listed price then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption (if you are downloading the song twice then in some countries you will be charged again as redownloading is not currently possible in all countries).
Or are adding or changing credit card details on your iTunes account ? If you are then each time that you do so a small temporary store holding charge ($1 or the approximate local equivalent) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702 -
I downloaded a song that stops at 1:04 and jumps to the next song, as if it's over. This song was in the middle of several songs, but this is the only one that is incomplete. Can I download this song again for free, or do I have to purchase again?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
How can i download a song as a ringtone for my iphone3gs
How can i download a song as a ringtone for my iphone3gs
You have to create a song to a .m4u format. There are apps on the appstore that will convert songs on your device to ringtones. Think one is called Ringtone Maker.
-
HT3702 billed twice for the same song yes 2 email only
please check my account billed twice for the same song i did two email only
We are fellow users here on these forums, you're not talking to iTunes Support. You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
TS1424 I was billed twice for an app. How do I get a credit for one app?
I was billed twice for an app. for the itouch. How do I get a credit for one app?
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask. -
I have the latest version of iTunes. When I am in the iTunes store and I click on purchased it will show me a list of all my purchased songs. Some of the older songs are already in my iTunes account. There is a cloud symbol by any songs that have not been download to my account. It always fails if I try to do a "download all" (at the bottom of the page) but I seem to be able to download one song at a time. These are songs that were purchased on my iPhone but I wanted to put them in my iTunes account so that I could put them on my iPod. The problem does not appear to be associated to any one song.
I did think about that and if I have to I will do that, however there are about 50 songs. I have closed and reopened iTunes several times and I am sure that I have the latest version. It fails right away but I can click on the cloud download icon and download the song that it failed on ... therefore it is not that song "or any one song" causing the issue. Any ideas?
-
I can not download 19 songs that I recently purchased on my laptop. I am getting the message that my Nano is not an authorized device. Even though I have had it for years and it has many songs downloaded from my laptop. I even decided to do the restore and it is still saying that the 19 songs can not be downloaded to my nano. I did recently upgrade my window's 7 version. Maybe this has created the problem.
Yes, the upgrade is the likely cause.
First you should try to deauthorize your computer/iTunes library before attempting to authorize it again. To do this, click the Store drop down menu in iTunes and choose Deauthorize this Computer. Then enter in your iTunes account credentials.
When it has finished, choose Store -> Authorize this Computer and again enter in your Apple ID account credentials.
Finally, try resyncing your Nano to see if that makes a difference.
B-rock -
When listening to songs on my itunes acct (without ipod attached), I can only play one song at a time. It doesn't automatically play next song on list. It happens with all playlists. It only started happening when I downloaded the latest itunes update.
Are all songs checked in your playlist?
-
I need to download my Verizon bill. For some reason my account says I'm a "Member" and not the "Manager" or "Owner" so I can't download the bill. I AM THE ONLY PERSON ON THIS ACCOUNT. I AM THE ONLY PERSON WHO HAS EVER BEEN ON THIS ACCOUNT. ONLY ME. JUST ME.
Prepaid accounts don't have Account Owners/Managers, they just have Account Members (and prepaid accounts have less options regarding changes via their My Verizon account as a result).
-
If you buy a song off i-tunes can you download the song again (for free) if you had happened to delete song off computer?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
-
How can i download hindi songs for free
how can i download hindi songs for free ?
pawan
+91-9911447274You don't
Why do you think that you can?
Maybe you are looking for
-
Memory speed for HP Pavilion dv6-7051sa
First time posting here - Can you tell me what speed memory this product comes shipped with. I have ordered one with 4gb, but I know it can be upgraded to 8gb. I see from the intel specs it supports 1066 and 1333mhz (non-ECC) memory I just need to kn
-
My computer with Windows 7 says there is no iPod when I run Device Sync diagnostic test on my iTunes, even though my iPod shuffle is in the dock. How can I fix that?
-
BDC RECORDING FOR MM01 PROBLEM
Hi Experts , I did recording using SHDB for TC MM01. I selected Purchase order text as one of the view but after saving my recording I not able to find the text I have entered. Please help.
-
Hello, I am new to Flash. I am using Flash CS3. I'd like to create a movie element. How can I create a little movie that disappears when you rollover. When it disappears, the rest of my flash movie shows... Thanks in advance for any help. I know this
-
NewLine Character in the String received from Interactive Adobe Form
Hello Experts, Following is the issue we have with interactive Adobe Form We have a text area within the form. User enters the text in multiple lines in this text area. We are calling a backend function module designed in SE37 that accepts and proces