Can't download "online content download" to make a "quick movie"

Why can I not download this???? The status bar appears to be loading, then starts over trying to load, starts over.....and over.........and over...........

Your other message about this was in the Photoshop Elements forum http://forums.adobe.com/thread/1298075
This is the Premiere PRO forum, not the Premiere Elements forum that Barbara B. linked to in your other message... if you are using Premiere Elements, you need to click the link she gave you
In any event, you may need to contact Adobe, not other users in a user to user forum
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation
http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Click I STILL NEED HELP at this next link for Premiere Elements chat
-http://helpx.adobe.com/contact.html?product=premiere-elements&topic=activating-my-product- or-serial-number-issues

Similar Messages

Can't download "online content download" effects to make a "quick movie"

I have not even gotten started with Premiere... This is the first thing I clicked and it goes NOWHERE! What's the trick to getting a simple effect to download??? Frustrated.

Here http://forums.adobe.com/thread/1300030 is what has already been discussed
Did you try the CHAT link I posted in that message... and was nobody able to help?
Also, More information needed for someone to help... please click below and provide the requested information
-Premiere Elements FAQ http://forums.adobe.com/thread/1042180
And, when you are ready to proceed, The Tutorial Links Page http://forums.adobe.com/thread/1275830 may help
Plus...
Premiere Elements FAQ List (2 pages of FAQ as of September 2013) http://forums.adobe.com/community/premiere_elements/premiere_elements_faq?view=all
Premiere Elements TIPS List (6 pages of Tips as of September 2013) http://forums.adobe.com/community/premiere_elements/premiere_elements_tips?view=all

Downloading online content (extra titles, menus, etc) to a different computer from where Premiere Elements 13 is installed

Can you download online content (extra titles, menus, etc) to a different computer from where Premiere Elements 13 is installed, and then transfer it to the offline computer where PE13 is installed?
I purchased a new computer and installed Premiere Elements and Photoshop Elements 13 while I had the computer connected to the internet. I no longer have the computer online, so can I download the extra content to a different computer, then transfer it to the offline computer where Premiere Elements and Photoshop Elements are installed?
Thank you very much for your time.

sfultz74
The Content download is only from within the opened project/program (disc menu display - customization area) and requires an Internet connection.
When it comes to Content download, you should be able to transfer the Online Folder (with all its content already downloaded) on computer 1 to a USB Flash Drive and use that USB Flash Drive for the replacement of the existing Online Folder in computer 2. Please see details...
http://www.atr935.blogspot.com/2013/05/pe11-no-content-disc-content-downloads.html
This all depends on the content in Online Folder from computer 1 being downloaded from within the program. All the blue bans in the upper right corner of the display thumbnails gone before transferring Online Folder from computer 1 to USB Flash Drive.
Please let me know if you have further questions on the above or need any clarification.
Thank you.
ATR

Online content download failure

I have Elements Premiere 12 on a Windows 7 Pro system.
I am trying to add a DVD Movie Menu and after selecting a menu a popup appears
     "Online Content Download"   "Downloaded 0B of 0B"
then another popup appears:
     "The Download failed. Either the server is currently unavailable, or your computer
      is disconnected from the internet. Check your connection and try again."
I have been trying this over the past day without success.
What can the problem be?

Hi ATR...
Yes I found Options dialog/Advanced/Network and did Clear Now with no affect:
I found the Download Now / Download All option by RIght-click on a Theme, still getting errors:
Interesting...
The one theme that works is Slideshows > Pan and Zoom which I found inC:\Program Files\Adobe\Adobe Premiere Elements 12\DVD Templates\Common\Slideshows\Pan and Zoom
You said to look in:
C:\ProgramData\Adobe\Premiere Elements\12.0\Online\DVD Templates\All_Lang\Movie Genre\(A) News Reel
I found this and found 30 files::
The Cancelled.txt file is binary:
This cancelled.txt file gets created when I get the error message.
the metadata.xml file looks like:.
In Firefox I tried to browse to http://ns.adobe.com/PREContent/11.0/ but but an error Sorry, this page is not available.
I tried moving a theme directory (e.g. Movie Genre\Musical) from c:\ProgramData\Adobe to the c:\Program Files\Adobe directory. Premiere did not try to download, but no Menu appeared.
All the directories that I checked in c:\ProgramData\Adobe have a metadata.xml file with the same content as above.

Premiere Elements12 "Online Content Download" problem ?

Using Win7 64bit and have Adobe Creative Suite 4 Premium including Premiere Pro CS4 operating on same PC without any problems. Recently purchased from Adobe and downloaded PE12 as an upgrade from PE8. Previously Premiere Elements 8 and CS4 operated same computer without problems
On each occasion after I open PE12 and attempt to drag a audio or graphic file into the timeline, the programs stops to download an 18meg "online content download" before the audio or graphic file becomes active (after download) but only so long as the program remains open. Have tried reinstalling PE12, same problem repeats.

Daran66
You can get All the Content of a particular category using the Download All option after you right click one of the thumbnails. Then it is a matter of whether or not you want to wait for the processes to complete with the project or opened or download in background with project opened.
I have not found one button for a Download All and then wait for that to happen in the background or otherwise for All the categories including Instant Movie, Titles & Text, Audio, and Graphics. It has been one category at a time, re-starting the process to be described.
Details if necessary.....
Two prime factors in Content download and specifically the movie menus...
a. Internet speed
b. Status of Adobe Server
What particular movie menu are you trying to download? All those questions being asked, please review the following being presented just to establish a baseline and try to address your question
How do I tell PE12 to go get all of the content in one go or does it just do that in the background?
In Premiere Elements 12, under Titles & Text Tab there are the choices for that category. You select the one you want and right click the blue ban at the top right of the selected thumbnail. From the pop up, you select Download Now or Download All.
If I select Download All, I have found that All is referring just to the Content choices under Titles & Text and not all the categories that require this type of download, like Instant Movie, Titles & Text, Audio, and Graphics.
When I select Download All, I get the following....
If I click Yes, then I get
And, I select Download in background if I wish to do something else while the process completes. Can take hours depending on Internet connection and Adobe server and Content to be downloaded.
(I selected Titles & Text for this demo since I had already done the download for Tools/Movie Menu.)
You wrote
am unable to burn a DVD with any of the themes as they all seem to be stuck in some sort of "busy" grey rotating wheel state
Have you looked at closing your large project (with Tools/Movie Menu left at no menu - Reset if you have applied the one menu that comes with the program without download required)
Opening a new project and doing nothing but going to Tools/Movie Menu and doing the Content download using Download Now for the immediate need or Download All? Close out of that program...does not need to be saved. Open your large project and apply your movie menu.
Does any of that work for you?
ATR

Premiere Elements 11 - online-content-download not working

Download of online-Content (movie-menues etc.) is not working. Are the Servers down?

premiere-user-v11
Are you doing one at a time and getting failure or are you hitting the All choice for the Content with the blue ban at its upper right corner?
Have you checked the following areas to determine if the problem is targeted at one type of Content?
Graphics Tab for Clip Arts
Tools Menu or Tools Tab for DVD Templates
Instant Movies Tab for Movie Themes
Title & Text Tab for Title Templates
Just trying to determine the specificity of the problem - All versus selected areas.
I have found that, at best, the Content download from within the project is a labored and slow process, depending on your Internet connection and Internet speed. Unfortunately there is no alternative since there is no more Content disc when you purchase the box product. But you can save the Online Folder (after download - completed version) to a USB Flash Drive (8 GB capacity) after the first program install so that you can use that for Content for the second install of Premiere Elements 11 on another computer or in the case where you need to uninstall reinstall Premiere Elements and its Content on one computer. The file size of the completed Online Folder is expected to be about 6 GB.
We will be watching for your progress.
Thanks.
ATR

Online Content download not working

HI,
When we try to download any online content from within Adobe Premiere elements (e.g. scores, titles etc) , it sits at '0B or 0B' and does not download.
This has happened since installing the latest update.
I am wondering if there is any way to get this to work again? Is there a way to download all of the content from a webapage and import into Premiere Elements?
We are using a Win 8 Laptop, with IE and Chrome installed, but IE set as default. Security settings are at their default. We are a school, so are behind a firewall and filter, but this didn't stop things before,and we have added extensions for adobe.com etc to this (but can't seem to find any IP addresses/addresses of the download server so we can whitelist these just in case).
Any ideas what we can do?
Many thanks
TIm

Tim
Thanks for the reply.
If the core of the issue goes to your school's network security and you can take the computer outside the school network into your home network with security you can disable and with administrator privileges, that has high prospects of being the solution.
You would need to go to each of the categories with the thumbnails with the blue bands. Then right click one of them, select Download All instead of Download Now and wait for automatic completion for the content under that particular category. You would do the same for the other categories needing the content download reflected by the blue banded thumbnails.
It can be time consuming but it might be a solution in your situation.
One way or the other we gain ....if this works, then the school security is pointed to; if this does not work, then other factors need to be identified.
But, please clarify
It does seem strange that this has been blocked/happened after the update to elements a few weeks ago- it was downloading ok before then.
Are you there referring to the school based content download within the program (assumed 12 or 13). If so, consider a uninstall reinstall to get you back to 12 or 13 non updated - do the content down - then decide whether or not to update the version.
ATR
ATR Premiere Elements Troubleshooting: PE11: No Content Disc - Content Downloads from Adobe

Where do the "Online Content Download" files go on Windows XP SP3?

I've read posts for Windows 7 saying its in C:/PROGRAM DATA/ADOBE/PREMIERE ELEMENTS/12.0/ONLINE/,
then in the respective folders depending on what was downloaded (DVD Templates, Graphics, etc.), but the XP file setup is different.
Thanks in advance.
-Wike

Wike
Premiere Elements 12 on Windows XP Professional SP3 32 bit
Local Disk C
Documents and Settings
All Users
Application Data
Adobe
Premiere Elements
12.0
Online
and in the Online Folders are the following folders
Clip Arts
Movie Themes
Title Templates
DVD Templates
Music Score
Please let us know if you are OK with that information.
Thank you.
ATR

I had ATV first generation and used to use a software (VideoDrive) to make a quick movie conversion to iTune. Since I purchased the 2nd generation still I can convert the movies but streaming is disabled. Any advise ?

I had ATV first generation and for the purpose of fast movie converting to iTune I used to use a software ( VideoDrive) , since I purchased the 2nd generation still I can convert movies but streaming via APT is disabled. Please advise if there is any solution for this or a new softawre with high speed converting function.
Regards

Many of your points are totally legitimate.
This one, however, is not:
…To put it another way, the design of the site seems to be geared much more towards its regular users than those the site is supposedly trying to "help"…
The design and management of the forums for more than five years have driven literally dozens of the most valuable contributors and "regulars" away from the forums—permanently.
The only conclusion a prudent, reasonable person can draw from this state of affairs is that Adobe consciously and deliberately want to kill these forums by attrition—without a the PR hit they would otherwise take if they suddenly just shut them down.

I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.

I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Can't download my content

i bought the TV show LOST Vol.1 and did manage to download all the episode except episode 29 for some reason I'm getting this message :
(there was a problem downloading the artwork for season 2 : everybody heat hugo / lost, Vol1 : seasons 1-3 / Lost)

Hi yaamz,
I see that you are having some issues when trying to download some content you have purchased. Here are some steps for attempting to re-download that content:
Download past purchases - Apple Support
http://support.apple.com/en-us/HT2519
If you are still experiencing the issue, you may need to report an issue with this purchase:
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Satellite L730 / L735 very slow..buffering online content, startup etc

I have only owned this since 26th May this year, and I have found the performance really slow.
I can't watch online content.. it takes ages buffering and has gotten worse over the past few weeks even though we have got a strong connection.
Also it is taking about 10 minutes on startup!!
Any ideas, seems a bit poor to be having such serious problems so early on? We have checked and defragmented the hard disk drive and that hasn't helped at all. There is very little stored on the HD.. less than 10% used.

> I can't watch online content.. it takes ages buffering and has gotten worse over the past few weeks even though we have got a strong connection.
The video streaming depends on the server where the video is hosted too!
If the server is overloaded, the performance can go down and this affects the streaming performance.
Did you notice the slow performance using other software too?
Please also note that background processes which are running in background of the operating system can slow down the system performance.
Usually you can disable not necessary background processes using msconfig.
But be careful with that. This can affect the notebook functionality too. If you dont know the single process, google for that to get more details.
I use the CCLeaner (freeware tool) to improve my notebook performance. Maybe it could be useful for you too.

I have songs both purchased online and downloaded from cd's that itunes is unable to locate. What can I do to get them back and make sure it doesn't happen again as this is the second time this has happened?

I have songs both purchased online and downloaded from cd's that itunes is unable to locate. What can I do to get them back and make sure it doesn't happen again as this is the second time this has happened?

Great, that's what I was looking for. Thanks for the quick response. I knew that that feature existed in this router, but I couldn't remember what it was called or where to find it.
The funny thing is, I recall distinctly setting up the DHCP reservation initially, but when I went to check it now, the reserved client list was empty. I have no idea how it could have become depopulated, thus opening the door for internal IP address reassignment of the Remote Desktop computer which led to the RDP ports no longer being forwarded to the right internal IP address and thus the failure of the Remote Desktop connectivity.

"Additional Content" downloads can be continued!

Here's something I wasn't aware of until I just happened to fumble into it:
The other day, while downloading some of Logic Pro X's "Additional Content" instruments at a place that had free Wi-Fi (I have a limited montly allowance of 5Gb through Verizon), I had to stop about halfway through since it was time to leave. Since there's no way of actually pausing these downloads, I just went offline to force-stop it and figured I'd have to start all over again on a future occasion. ...
Surprise! The next time I went online (which was at another place with free Wi-Fi) and opened Logic Pro, a "Resume Content Download?" window popped up, giving a choice to either continue, "decide later" or cancel. Of course, I selected to continue and then the download finished from where it had left off! Nice!
So, apparently, though there appears to be no actual, official (as far as I can tell), obvious way of doing it:
The Logic Pro X "Additional Content" downloads can be continued later!
By the way, I've now done this several times, so it appears to not just be a fluke, though it is kind of scary every time I try it. :-)
Hopefully, this can be helpful for others who have trouble finding the time or accessability to download some of the larger instruments all at once. Also, hope this works for everyone the way it has worked for me.

Thanks.Thats big help for sure.Time for a download break now.

Online Content (Frame) in PSE 11 fails to download

I just tried applying a frame (Aged Frame) to a photo and waited for the asset to download. In the end I received the following error message, "Adobe Photoshop Elements 11 could not complete your request because the file could not be found."
The marker indicating that this is online content is gone, but I cannot use this frame. How can I now download and apply this frame to a photo?
Thanks for any assistance.

I'm using Win7Pro SP1, 64-bit. Thanks.
No problem downloading/applying other "online content" frames. Only this one (so far).

Can't download "online content download" to make a "quick movie"

Similar Messages

Maybe you are looking for