Can't download online magazines on original iPad anymore that I've subscribed to for a while...

Even though I am signed it, it still thinks I need to buy them event though I have paid print subscriptions and have had no previous issues downloading.  I have tried to sign out and sign back in, and it won't let me log back on, I get a grey background with "waiting white circle".  Tech support had me re-set all settings, delete and apps and re-install, and they still don't work.  He thought it might be an iTunes account issue, and to contact Express Lane...they answered with generic email.  Help!

No, in fact we double checked that my ID and password were still current....and I can do everything else in iTunes like download apps, etc.  Just can't get all magazine subscriptions to recognize my ID.  ANy ideas how to get Apple to help?  Express Lane folks keep sending me around in a loop.

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