Can't download or update any APPS
HI
Whenever i try to download a new APP or update an APP i get the following error message:
"UNABLE TO DOWNLOAD APPLICATION"
Can you please explain why this is happening and how to fix?
THANKS
HI
Whenever i try to download a new APP or update an APP i get the following error message:
"UNABLE TO DOWNLOAD APPLICATION"
Can you please explain why this is happening and how to fix?
THANKS
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Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
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http://support.apple.com/kb/ts1368
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It sounds as if your iPhone is having difficulty connecting to the App Store. I would suggest that you troubleshoot using the steps in this article -
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Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
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Re: Creative Cloud icon grayed out in menu bar.
Please follow the mentioned steps:
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2. Enable root account: http://support.apple.com/kb/ht1528 and log on to root
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So in order to locate that,
Click on Go at the top
Select Go to folder
type ~/library/
This will take you to the library folder and then you can locate opm.db file at Application Support/Adobe)
5. Download CC desktop from www.creative.adobe.com and try to install it. Incase you are not successfull then please Check the Activity Monitor and see if AAM process is running, if yes then try to kill the process.opm.db file needs to be deleted in order to process further. WIN 7 and 8 (64 bit):
Rename OOBE to OOBE_old located at C:\Program Files (x86)\Common Files\Adobe
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These steps might help you.
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Rajshree -
I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?
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Try contacting the iTunes support staff, they do the app store also, at: http://www.apple.com/emea/support/itunes/contact.html
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I have tried all of the following and none have helped:
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.Gee, those suggestions look familiar to me.
Are you getting the "waiting" icons or stalled downloads? Or are you getting the blank update page that many, many users are experiencing currently? The blank white updates screen is an Apple issues and you can't fix that. If the downloads are "waiting" ....
Did you try tapping on one of the icons to see if you can pause it? Ifyou can pause one one of them, try pausing the rest of them and then tap on one at a time to see if they will start to download again
Did you try rebooting your router by unplugging it for about 30 seconds?
Do you have enough space left on your iPad to download or update your apps? -
Why can't i download or update any app?
I've been trying to download or update my apps for about last 3 weeks. But the system sends me to another page and asks me to change my payment method. Why is that so?! Maybe i don't want to change my payment method. If this order is coming from some bug or anything, then why there was no action to fix it???
Sahra7 wrote:
If this order is coming from some bug or anything, then why there was no action to fix it???
There is no bug.
Sahra7 wrote:
Maybe i don't want to change my payment method.
OK, so try re-entering your current payment method.
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