Can't download or update from App Store

Just completed a full wipe and reinstall of Mac OS 10.6.8
I was able to use 'Software Update' to update programs, but I am unable to update or install anything directly from the App Store. When I click on 'install', 'update' or 'get', the button grays-out, and nothing happens.
I am able to log in to the store and retrieve my list of purchases. I am also able to login and download from ITunes on the same computer.
I have scoured the boards and tried everything from resetting the pram, booting in safe mode, clearing files from the cache and nothing has worked.
Any help would be appreciated.

OK what I found: it seems to be a bug in App Store...
These messages appears in system log if clicked "Download" (Get):

Similar Messages

  • Can't download mountain lion from app store, shows error message: retry/cancel and starts from begining

    can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
    I alreasy paid for it
    Can I get a direct download link other than from app store

    Try opening the Terminal utility in your system and running the following command to open the system's caches folder:
    open $TMPDIR../C
    Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again.

  • When downloading an update from app store, password is requested from a different user.  How to change user?

    when downloading an update from app store, password is requested from a different user.  How to change user?

    Unfortunately there's no way around this.  you will need that password to update the apps. If he won't give it to you, then i'm not sure what to say.
    You should have kept the account with the Apps you bought yourself.
    Otherwise, as I said, delete the Apps, and buy them again.
    Sorry.

  • Why can't iMovie be updated from App Store or from updater?

    In 2011 I purchased the iLife '11 package on CD for $80 directly from Apple. Since then I've updated the various iLife Apps without incident, until yesterday.
    I  downloaded the iMoved 9.0.6 Updater and attempted to update v 9.0.4 to 9.0.6. The Updater throws up an Alert: "The version of iMovie installed on this Mac must be updated through the Mac App Store yadda yadda yadda."
    Well, I didn't buy iLife, or iMovie, through the App Store but I went there and attempted to update iMovie. Naturally, it isn't in my list of purchased items, nor does it appear on the Update page. However, the App Store knows it is on my Mac because the purchase button is now an "Update" button.
    So even with Dirty Harry's 45 aimed right between my eyes, I'm feeling lucky and I punch "UPDATE."
    Bam! New Alert: "You have updates available for other accounts To update this application, sign in to the account you used to purchase it."
    Thank you Apple! I don't have another account, or any other accounts. One account is enough! I don't need no stinking other accounts.
    First Apple screws the pooch by turning Final Cut Pro into iMovie on Steriods, and now to update iMovie I have to log into an account I don't have.
    Adobe Premiere here I come.
    While I can actually do without iMovie, I'm sure the next time I try to update another item from the iLife suite, I'll run into the same illogical problem, so better to solve it now.

    Dear Shade247,
    When you bought your MacBook, did you get a restore DVD? Perhaps that DVD will restore iLife - I think there is a software restore disc that comes with the machines.
    The only way I was able to fix my problem was to dig out my original iLife DVD and reinstall iMovie.
    However, in doing so, the install also reinstalled iPhoto, but actually trashed it. For some reason deselecting iPhoto was not a custom install option. So, I had to then reinstall iPhoto as well. 
    Of course, once iPhoto was fixed and iMovie 9.0 was installed, and both working, I still couldn't update iMovie because v9.0.1 was the minimum requirement.
    So, I had to scroll through pages of prior Apple updates until I found the iMovie 9.0.1 installer and download it. After 9 was updated to 9.0.1, the current 9.0.6 updater worked fine.
    I can't wait until Apple realeases a new version of iPhoto and iMovie so I can go through this all over again.
    Apple listen? Don't hold your breath!
    Good luck!

  • Can't download Face Time from App Store

    I just tried to buy and download Facetime for the Mac from the App Store.
    I got back this: "FaceTime can’t be installed on “Macintosh HD” because the version of Mac OS X is too new."
    WHAT! I'm running Lion 10.7.3 and is up to date.
    Now I did have Facetime BETA installed, but when I tried to use it it connected fine but I could not turn on My audio.
    So I dumped it because when I tried to download it from the App Store it said that I needed to place the BETA version in the trash.
    So I did, and then this happened.
    Help me, Obi-Mac Kenobi. You're my only hope.

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Downloaded aperture update from app store now asking for serial number

    Hello.
    I downloaded the update thought The App store yesturday for Aperture 3, Now it is asking me for a Serial Number to use the softwear. anyone know what is going on? and how to find the serial Number (it says to find it on my packaging but its from the appstore i dont have packaging)
    Thanks for your Help
    Rich

    I am having the same problems and have purchased Aperture 3 in June and gone through two upgrades and then the latest cloud upgrade which may be the second or 3rd upgrade wants me to put a non existant serial number and I purchased off the app store?
    Dont tell me that I have to delete and download again. I dont have time for all that again and again.
    Does anybody know a workaround.
    Is there a software link in the UK to complain to Apple Support about this issue as it is time wasting and seems that Apple does not give a stuff about customer support outside of the USA?!!

  • Problem hopping from 10.5 thru 10.6 to M Lion. Can't download M Lion from App store. Just spins and spins when hit Buy App - help!

    Bought Snow Leopard from Apple - installed off the disc. Then ran software update and added system update then went to App store to install Mountain Lion. This or any other App for that matter will not respond when I click 'buy app'. Tried this twice with same result.
    Am on:
    Hardware Overview:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro5,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          2.4 GHz
      Number Of Processors:          1
      Total Number Of Cores:          2
      L2 Cache:          3 MB
      Memory:          2 GB
      Bus Speed:          1.07 GHz
      Boot ROM Version:          MBP51.007E.B06
      SMC Version (system):          1.33f8
    Any ideas before I throw in the bin?
    Thanks
    P.

    Post in the App Store forum.
    https://discussions.apple.com/community/mac_app_store

  • Can't download mountain lion from app store

    when i clicked to download button in purshased tab
    a message displayed 'an error occured'

    http://www.apple.com/support/mac/app-store/contact.html?form=account

  • Can't download or update through app store since the new version

    For a couple of weeks now since the new itunes update i have no longer been able to update or download apps through the appstore on my iphone4. When i go to purchase and i go to enter my password, after one or 2 digits it disappears. I have credit in the system so there is not problem there. Seems to be the update. Not happy, please fix this!!

    Having the exact same problem, help!

  • I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.

    I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.

    You cannot use other countries itunes stores.
    You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...

  • Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

    Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.

    Hi Tech5Apple,
    Thanks for visiting Apple Support Communities.
    If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    All the best,
    Jeremy

  • I can't download or update any app on my iphone. The circle in app store keeps circeling and nothing happends

    I can't download or update any app on my iphone. The circle in app store keeps circeling and nothing happends

    Hi Yigit82,
    It sounds as if your iPhone is having difficulty connecting to the App Store. I would suggest that you troubleshoot using the steps in this article - 
    Can't connect to the iTunes Store - Apple Support
    Start with the section titled Troubleshoot issues on an iPhone, iPad, or iPod touch.
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Can't update from app store

    Cannot download app updates from app store to iPad. If download selected, app on iPad is unusable while "waiting" for update.

    What does the error message say?
     Cheers, Tom

  • How do I remove a secondary apple id from my Mac? I am being prompted for a apple id password for a former user; I do not have the information.  Prevents updates from App Store.

    How do I remove a secondary Apple ID that is not in use from my MacBook pro? The ID does not belong to me and when I attempt to download updates from App Store with my Apple ID, I am prompted for the password of the secondary Apple ID.

    Is this a second hand Mac? If so, you need to erase the Mac and install the version of OS X that shipped installed on the Mac from the factory. Then you set the Mac up as new with your Apple ID.
    User Linc Davis explains how a new owner can prepare a 2nd hand Mac for their own use.
    https://discussions.apple.com/message/25468326

  • Unable to update from apps store

    After downloading Yosemite I can not update from apps store. This is the prompt I get:
    This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
    Now Apple doesn't recognize the serial number of my iMac.
    Any help would be appreciated.

    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

Maybe you are looking for