Can't download or update through app store since the new version
For a couple of weeks now since the new itunes update i have no longer been able to update or download apps through the appstore on my iphone4. When i go to purchase and i go to enter my password, after one or 2 digits it disappears. I have credit in the system so there is not problem there. Seems to be the update. Not happy, please fix this!!
Having the exact same problem, help!
Similar Messages
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Aftr converting to Mavericks could not able to update/download applications through spp store and have to force quit app store as the mouse does not click the X button
Do you get any error messages?
Try resetting the App Store.
Reset Learned from Old Toad
Try deleting the com.apple.appstore.plist.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.
App Store support. There is troubleshooting and a contact link.
Support -
Can't download or update from App Store
Just completed a full wipe and reinstall of Mac OS 10.6.8
I was able to use 'Software Update' to update programs, but I am unable to update or install anything directly from the App Store. When I click on 'install', 'update' or 'get', the button grays-out, and nothing happens.
I am able to log in to the store and retrieve my list of purchases. I am also able to login and download from ITunes on the same computer.
I have scoured the boards and tried everything from resetting the pram, booting in safe mode, clearing files from the cache and nothing has worked.
Any help would be appreciated.OK what I found: it seems to be a bug in App Store...
These messages appears in system log if clicked "Download" (Get): -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
I downloaded Yosemite and now my iPhoto has a bar across it and will not open. I need to update to the latest version. The app store says the latest version is not available in the Canadian Store. What can I do.
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
I can't download or update any app on my iphone. The circle in app store keeps circeling and nothing happends
Hi Yigit82,
It sounds as if your iPhone is having difficulty connecting to the App Store. I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Start with the section titled Troubleshoot issues on an iPhone, iPad, or iPod touch.
Thanks for using Apple Support Communities.
Best,
Brett L -
I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.
You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country... -
i need help, i can't download free applications in App store. they answer me "your request cannot be processed Error code:1009".
and after they said "we could not complete your request. There was an error in the App Store. Please try again later (null)".
COMPUTER DETAILS: MacBook Pro 13-inch, Mid 2012 OS X Version 10.9.5; Processor 2,5GHz Intel Core i5; Memory 4 Go 1600 MHz DDR3.
Thanks beforehand!!!Error
what is error code 1009? -
HT4718 How come I can't download anything from mac app store?
How come I can't download anything from mac app store?
I've tried everything it all started when my apple app store icon in the doc disappeared.
It will not go to the Mac App Store
I have a MacBook Pro 2010 intel
os mac mountain lion 10.8.6 however I do not have the original copy that was downloaded from the app store when I bought it.
I NEED TO DO A CLEAN INSTALL TO GET MY APP STORE ICON BACK
Please if anyone can help apple doesn't seem to care?If you need to reinstall Mac OS X 10.8.x (there is no 10.8.6 yet, by the way), restart your Mac, hold down the Option key so you see all the bootable partitons, and boot to the Recovery Partition. From there you can reinstall Mountain Lion. You will need a good Internet connection.
For more details, see:
http://support.apple.com/kb/HT4718
Regards. -
can't download mountain lion from app store, shows error message: retry/cancel and starts from begining,
I alreasy paid for it
Can I get a direct download link other than from app storeTry opening the Terminal utility in your system and running the following command to open the system's caches folder:
open $TMPDIR../C
Then locate and remove the folder called "com.apple.appstore" and then try relaunching the App Store and downloading the installer again. -
i cannot download or updates any apps after upgrading the newest ios .. it show offers In-Apps Purchase... anybody can help me ?
This is happening to me too. I'm looking for anyway to fix this its getting very annoying not being able to update apps.
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when downloading an update from app store, password is requested from a different user. How to change user?
Unfortunately there's no way around this. you will need that password to update the apps. If he won't give it to you, then i'm not sure what to say.
You should have kept the account with the Apps you bought yourself.
Otherwise, as I said, delete the Apps, and buy them again.
Sorry. -
I purchased credit for a fring app through App Store but the amount was debited but still not credited in fring app? So what I suppose to do
I was also on my ipad 4th generation on ios 7.0.4
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I upgraded my iPhone to 6.0 and in trying to go to The App Store via the new Passbook it says "cannot connect to iTunes store, Help!
You need to go to Date & Time and change the date ahead more than a year. Then try and then you can change the date back.
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hey. i am not able to download and update my iPhone 3GS to the latest version of the OS. i am currently using OS version 4.3.2
Thank you so much the suggestion Tiger
I followed your advice to the letter and it was unfortunatley unsuccessful....
I am seriously at a loss .... I got the below error after I deteted, restarted and installed the new version ...
Any other suggestions guys? Help ...
AppName: itunes.exe
AppVer: 10.7.0.21
ModName: msvcrt.dll
ModVer: 7.0.2600.2180
Offset: 000372e3
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