Can't download pdf bills from utility companies - mac

I am on a Mac running OSX 10.6.8. Whether I use Firefox (latest version 18.0) or Safari (version 5.1.7), I am unable to download my bills in pdf formats from Centerpoint.com and Centurylink.com - I have contacted customer service at both sites and they have said they don't know why it's happening, and I should contact Adobe. So I am here.
When I get to the sections on these pages where I can view my bill, and subsequently "view as pdf" or "download pdf" - here's what happens. In firefox, I get a popup that says: Adobe Reader is required to view this file. When I click the same fields in Safari, a blank (white) window opens up and just sits there.
I have installed on my computer Adobe Reader 11.0.01
I would really apprecaite any help with this at all. The amount of time that has been invested (to no avail) in trying to simply download my utility bills in pdf format has been ridiculous.
Thanks!

Yes - I did and it works perfectly. Again, the webpages I am attemtping to download my bill's in .pdf form from are Centerpointenergy.com and Centurylink.com.
On centerpoinenergy.com, the main page has a "view/print bill" tab. When I click on that, a new window opens where I can view my bill. In the upper left is a tab that says, "view pdf." When I click on that, a new window opens up and here's the problem - a notice appears saying, "Adobe Reader is required to view this file http://get.adobe.com"
I have adobe reader installed, but thier page is not recognizing it - or something. I've asked them about this and they told me to contact adobe.
On Centurylink.com, I click "view my full bill." Then on the next page I click, "print or save this bill." The file that appears is a .action file as I described above.
Everyone's help and attention here is greatly appreciated.

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Can't download pdf bills from utility companies - mac

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