Can't download PDF files with Safari

When I try to download a PDF using Safari, it will save to my Desktop, but when I go to open it, I get the error "There was an error opening this document. The file is damaged and cannot be repaired." If I try to use the Print command and save it as a PDF, I get nothing but a blank document.

Patrick,
The following article from TUAW may be of help: http://tinyurl.com/9tqn45d. It states that the problem may be caused by 'AdobePDFViewerNPAPI.plugin' in the Internet Plugins folder. Deleting that plugin seems to fix the problem for many people.
I don't have this problem even though I have the  'AdobePDFViewerNPAPI.plugin' installed. Perhaps the reason I don't get the error message is because I use the Adobe PDF Viewer as my default plugin for viewing PDFs in Safari. In fact, if I remove the 'AdobePDFViewerNPAPI.plugin', I can no longer see  PDFs in Safari, only download them.
So, the error messages may exist only for users of Safari's built-in PDF-viewer. I find the Adobe Plugin has a few more tools than the built-in one. Using that one may be an alternate solution to this problem.

Similar Messages

  • HT5701 Cannot download pdf files with Safari 6.0.4?

    Cannot download pdf files with Safari 6.0.4

    Back up all data.
    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I can't download ANY file with Safari 5.1

    Hello, I need hel please.
    The problem I have is the following:
    Safari 5.1 can't download ANY file. I have a Macbook pro running on 10.7.2
    I think the problem started after upgrading to Lion. The only way I manage to download files is "right clicking" the file and selecting the download button from there. I can't do this with all of the downloads because lots of internet downloads redirects users to another page which says, for example,  "your download will start in a few seconds" and with the problem I have, it never starts. The page remains like it's loading but I leave it there for a while and download don't start.
    I tried with Chrome and the problem is there as well.
    Any help will be great,
    Thanks

    Forgive me in case this is obvious to you, but since you say you just upgraded to lion, it may apply.
    When you download the only indication you get is a blue progress line in the small down arrow download icon on the top/right side of the Safari window, next to the Search box. Click on that and you'll see a list of recent downloads assuming it's working.
    I assume you've used Finder to look in your Downloads folder for the files already.

  • Can't download audio file with Safari

    Using Garage Band I recorded some audio and music (think podcast). I converted it to MP3 in iTunes and then uploaded it to my ISP. When you click on the file all you see is binary code, no audio file.
    This only happens in Safari. It's fine when I use FireFox (same computer). It also works with Internet Explorer on a Window's XP machine.
    Using latest Safari and OS X.
    Any ideas about the Safari problem?
    Thanks,

    Hi,
    Can you tell us the link to the file in question? From your description it sounds like the ISPs webserver might not be identifying the MIME type correctly. Some browsers can be more forgiving when this information is wrong/missing but Safari tends to be more strict.

  • When I download pdf files in Safari I get a black screen.  However, if I open a pdf in Mail it is viewable in Preview.  How do I fix this?

    When I download pdf files in Safari I get a black screen.  However, if I open a pdf in Mail it is viewable in Preview.  What is wrong?

    Back up all data.
    Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste (command-V) into the text box that opens, then press return.
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    I've seen an unconfirmed report that the "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you might need to remove it as well, if applicable.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I can't open PDF files with adobe flash player

    I have installed it and whenever I try to open pdf files it says I need to agree with your liscens and you do that automatically when you download it. I have followed all your instructions on your website and uninstalled it and installed again, but I can't open pdf files with it. I don't know what the problem is exactly, but it's really frustrating..

    Flash Player CANNOT open PDFs because they AREN'T Flash Documents.
    Adobe Reader opens PDFs.
    To accept the license agreement (NOT the one you accepted to download or install - the one for USE)
    Windows:
    Go to: C/Program Files(x86)/Adobe/Reader 11.0/Reader and double click the eula.exe file. The license agreement will open for you to accept.
    Mac:
    Go to: Mac HD/Applications and double click the Reader app. The license agreement will open THE FIRST TIME you open it.

  • Since I have Yosemite on my iMac I can't view PDF files in Safari anymore.  It keeps telling me to upgrade my Adobe Reader, but it is the latest version.  Please help?  I don't have this problem on my Macbook that does not have Yosemite installed.

    Since I have Yosemite on my iMac I can't view PDF files in Safari anymore.  It keeps telling me to upgrade my Adobe Reader, but it is the latest version.  Please help?  I don't have this problem on my Macbook that does not have Yosemite installed.

    Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
    Step 1
    If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
    Step 2
    There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
    Step 3
    If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
              Safari ▹ Preferences... ▹ Security
    and check the box marked
              Allow Plug-ins
    Then click
              Manage Website Settings...
    and make any required changes to the security settings for the Adobe PDF plugin.
    Step 4
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
              Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
    Step 5
    The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
    Step 6
    Do as in Step 4 with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

  • I can not open PDF files in safari

    I can not open PDF files in safari. How can I fix this problem?

    Back up all data.
    Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • How do I download PDF files using Safari.  All I get is a black screen.

    How do I download PDF files using Safari.  All I get is a black screen.

    Back up all data.
    Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I can not download any files using Safari ? when I choose to download application file the URL include the file name and stop responding. Any help??

    I can not download any files using Safari ? when I choose to download application file the URL include the file name and stop responding. Any help??

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Even I have the latest version of Adober reader I still can not open pdf file on safari

    Even I have the latest version of Adober reader I still can not open pdf file on safari.

    Save the file locally, open the Reader application and try to open it from there. If it still doesn't work provide the full details of your OS, Reader version and the exact error message you're getting when you try to open the file.

  • Can not print pdf file with firefox 29.0 pdf preview plugin. Why?

    Can not print pdf file with firefox 29.0 pdf preview plugin. Why?

    Control V doesn't work here for a screenshot.

  • Safari - can't download pdf files

    In the past few days I have used Safari to go to a number of websites that I use on a weekly basis. I have normally downloaded pdf files of documents. But at present I can't get the pdf file to download.
    Jim

    Hi James,
    As Yang suggests, 'cannot create file' normally suggests that the download folder you have selected is not somewhere you have permissions to write files to. Try changing it to somewhere that should be writable, such as your Desktop and retry the link.
    I tried the directions you provided and it works fine here.

  • Why can't I open pdf files with Safari 7.0.6 and OS 10.9.4?

    I have just upgraded to Mavericks from OS 10.6.8. When I attempt to open a pdf file in Safari, I get the following message:
    Abobe Reader
    Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
    Well, I must have already accepted the Agreement because I can open pdfs directly from Adobe Reader and from other browsers. Why doesn't can't I open them from Safari?
    Don

    Launch Adobe Reader from your Launch Pad. Then accept the end user license agreement.
    I found that suggestion here >   ADOBE - ACCEPT END USER LICENCE AGREEMENT

  • How can I view PDF files on Safari

    My MacBook Pro will not open PDF files on Safari. I have Adobe Acrobat but the program is asking me for a 24 digit serial number when I only have 20. I tried looking under Preferences and About Safari but I just can't figure it out. Is there any other way to view the PDF files on Safari?

    Download and install the freeware Adobe Reader application. It includes a web browser plugin that works in Safari.
    Consult Adobe about the serial number problem with Acrobat.

Maybe you are looking for

  • Idoc interface not found..

    I'm attempting to pull in an XML file to Idoc and I'm getting an error stating "Unable to interpret IDoc interface ZINCOMINGINVOICE_CREATEFROMD01" in the monitor.  I have imported the Idoc into XI and mapped to it and the translation is working fine.

  • Setting Content-Type in .jspx file

    Hello, My application is not rendered by an HTML Browser. I need to set the contentType to application/x-ywidget+xml in my JSPX file. The content type returned is always text/xml !!! I have tried: 1. To create a phaseListener and overloading before o

  • Send url to a crm

    hi, can anyone please tell how can i send a url with parmeters to a crm server? thanks

  • Regarding Call Transformation

    Hi experts, Can any one tell what is call transformation used for and all also the use of  'id' given in the syntax below. CALL TRANSFORMATION id SOURCE (Internal table) RESULT (XML string ) Thanks&regards, Karthik.

  • Classes in separate units

    What is the logic behind the separation of classes in separate units? I am asking because it has happened to have an applet with several classes in one unit and the virtual machine could not find the classes. I separated the classes into different un