Can't download photos from my camera into Elements 9.0

Have Elements 9.0 which I just installed in October.  I cannot download photos from my camera .  On the ORGANIZE workspace I see no FILE, Get Photos, Help, Edit or even how to download the patches to make it current 9.0.  I seem to be missing some critical menu's.  I used Elements 4.0 for a number of years and it worked just fine.  I've wasted a lot of time and it is not clear to me that the situation I have has ever been encountered by anyone else.  Any help would be appreciated.

Good questions and thanks for trying to help me out.  I’ve evolved through part of my problem but I know more than I understand.  Here is what I’ve done and what I’ve observed:
1.  The menus in the top row left side are missing.  That is FILE, EDIT, FIND, VIEW, WINDOW and HELP are nowhere to be found.  The right side of the top row is OK (Sign In, Create New Adobe ID), Undo, Redo, Display, Home and –?X)
2.  I then installed Elements 9.0 on my wife’s new Window 7 computer.  It looks just fine.  Everything is as it should be.
3.  I had an idea a shifted the my computer from medium (125%) fonts to small (100%) fonts.  Everything looks fine.  I went and rechecked my wife’s notebook and it has medium (125%) fonts.  So my Windows computer with 18” monitor will not display PSE correctly at 125% but my wife’s notebook will!  It is hard to read, I’m 75, but it works.
4.  I have no idea what causes the problem but I can use PSE just fine if I don’t mind straining to read.  So it looks like I have a solution to my original problem.
5.  I tried to email a photo from each computer and that doesn’t work.  Separate problem and I find that others have had the identical problem.  At least I can describe the problem well enough to find all sorts of responses on the Internet. 
Thanks for the help, I really appreciate it.
Jim

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