Can't download Photoshop Can anybody help please?

I am the proud new owner of an extended photoshop subscription.
Unfortunately a virus has caused a general meltdown and I have had to reinstall my operating system.
Now I am unable to download and reinstall photoshop
Can anybody help please?

Which version of Photoshop are you trying to download? Is it Photoshop 5.1?
What operating system are you using?

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