Can't download Photoshop purchase. Help!

I just purchased Photoshop subscription edition and I want to download the application, but when I go to login to Creative Cloud, I get this message "You are not eligible to use Creative Cloud services due to the Service Eligibility Requirements". What can I do to download my purchase? I've already tried changing my password, but I still can't access the download.

Help, I've failed trying to update my Photoshop CS5 to CS6. I can't get by your system of non-help. My name is Grant Haller. [email protected] Can you help me.

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    Hi Carsoncates_yo,
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    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
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    Can't download Photoshop elements 13 purchased on line with download page showing not applicable.
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    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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  • Install for Photoshop Elements Version 6. I lost my disk the link on the site to download the trail for elements 6 is broken. Where can i download PhotoShop Elements 6?

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  • I can't download Photoshop CC on my Mac. I have a message that said that Adobe  application manager

    I can't download Photoshop CC on my Mac. I have a message that said that Adobe  application manager quit

    finally I found the solution to my problem. I had to install  Creative Cloud before Photoshop. Thank you for your help!
    Élaine
    Envoyé de mon iPad
    Le 2014-03-16 à 06:37, "Mylenium" <[email protected]> a écrit :
    Re: I can't download Photoshop CC on my Mac. I have a message that said that Adobe application manager
    created by Mylenium in Creative Cloud Download & Install - View the full discussion
    You need to be more precise. What Mac? What version of OSX? What is the exact error message (including and especially any numeric error codes).
    Mylenium
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6213785#6213785
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  • I bought a new Mac book pro OS X Yosemite and I can't download photoshop. Ive bought it in the past for my Mac Desktop. What do I do?

    I can't download photoshop on my laptop and Ive already purchased it for my other computer. What do I Do?

    What exactly do you mean by "can't download"?
    Which version of Photoshop? Cloud or perpetual license?
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    Hi problm,
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    Rajshree

  • How can I download photoshop or apps to my computer with cloud, I have windows XP?

    How can I download photoshop or apps to my computer using windows XP?

    Hi,
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    https://creative.adobe.com/products/creative-cloud
    With the Help of Adobe Application Manager you can install the Photoshop. Please do keep in mind that 64 bit Applications(After Effects, Premiere Pro) are not supported on Windows XP unless you have 64 bit OS so it will not show in AAM.
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    Abhijit

  • Can I download photoshop mix on my PC?

    can I download photoshop mix on my PC

    Hi,
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    Let me know if you need help using Photoshop! Photoshop, together with Lightroom, has all of the functionality of Photoshop Mix and much more. I can point you to the same tools you're used to.
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  • I can't download Photoshop after having bought it

    I can't download photoshop after having bought it

    HI all,
    Please download the adobe application manager from here:
    Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
    Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
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    Try this and let us know if you need any further help.
    Regards
    Pragya

  • Can not download photoshop cc trail vers. on my mac OS X Lion

    When I try to download Photoshop cc trail v. I get a promt says "This link needs to be opened with an application"   choose an application ?
    I don't understand this....
    regards
    Poul

    You can download Desktop app Free Creative Cloud | Download Adobe Creative Cloud free trial
    From there you can download Photoshop.
    Help Document:
    Creative Cloud Help | Install, update, or uninstall apps

  • How many times can i download photoshop or lightroom?

    hi how many times can I download photoshop or lightroom? I bought and downloaded them onto my lap top but want to put it onto a pc can I do that? or is it a one time down load only

    You have 2 activations, so yes, you can use it on both systems.
    Mylenium

  • How many devices can I download a purchased app to?

    How many devices can I download a purchased app to?

    Isn't that the same thing?  You're allowed to associate up to 10 devices with the Apple ID on the iTunes account....but are you saying that the limitation is only for music - not apps?

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