Can't download pre-ordered music.

I pre-ordered music and now it is only showing as purchased. It won't give me the option to download. What do I do?

You've received the email saying that it's available for downloading ? Does it show in the Purchased tab in the iTunes store app on your phone for downloading, or does the Store > Check For Available Downloads menu option on your computer's iTunes find and download it ?

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Can't download pre-ordered album

I pre-ordered an album (Liars EP by Lauren Aquilina) and it was released last night, but I can't download it from the store page, it doesn't appear when I check for available downloads and I've made sure it hasn't already downloaded - what can I do?
-Sam Cernik
[email protected]

Hi theflapjackman,
If you are still having issues with your album pre-order on the iTunes Store, you may find the following article helpful:
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
Regards,
- Brenden

Can't download pre order

Recently I pre ordered one direction's newest album "four" deluxe edition. Today, the released a single from the album for people who pre ordered it only. The song that was released did not automatically download and I have not received an email from itunes asking me to download it. This has happened to m multiple times with different artists and albums. How can I download this song and how can I stop this from happening? please help!

If it's available for download, and you've paid for it (e.g. you had a balance on your account or a credit card), then does it show in the Purchased tab in the iTunes store app on your phone and the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes - or does the Store > Check For Available Downloads menu option on your computer's iTunes download it ?

HT203174 cannot download pre-order music track

Today a message appeared when I started iTunes telling me a pre-order item was ready to download, but when I tried to download it a message said "this item is currently unavailable. Try later." When I use the 'Check for available downloads' option in the Store menu it says 'all items have been downloaded'. I only receive the 'Pre-order item available' message again if I shut down & re-open iTunes.

Problem solved itself after Windows Update, shut-down & restart. Not sure if this was a coincidence, but it solved the issue.

Can't download pre-order. help!

I had pre-ordered an albumn about a month ago and just a couple of days ago I got an email saying that my albumn was ready to be downloaded. So I clicked the link and then iTunes asked for my password and then asked me to pay for the albumn, but as I mentioned I paid for it a month ago, when I search the albumn in iTunes it says that I purchased it but doesnt let me download it and it doesn't come up when I click on the purchased link.

Hi there Kkoski22,
You may find the information in the article below helpful.
Download past purchases
http://support.apple.com/kb/ht2519
If you are still experiencing issues downloading your purchase, take a look at the article below for information on how to report it to iTunes
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W.

Can't download pre-ordered movies?

I purchased Wreck-it Ralph and Les Misrables but now the store's asking me to pay again. I already cancelled my credit cards. What to do now?

Hi theflapjackman,
If you are still having issues with your album pre-order on the iTunes Store, you may find the following article helpful:
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
Regards,
- Brenden

A few years ago I bought music from Itunes. Recently I deactivated all computers in order to add a new computer. Most of the music I purchased came through, but I am still missing about 30% of it. How can I download all the music I have purchased from

A few years ago I bought music from Itunes. Recently I deactivated all computers in order to add a new computer. Most of the music I purchased came through, but I am still missing about 30% of it. How can I download all the music I have purchased from Itunes?

Might have luck with that here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Make sure and use the same Apple ID that was used for the original purchases.

I have a computer with windows 8, when I plug in IPOD Touch, get message can't download pictures, no music library appears. Any suggestions?

I have a computer with windows 8, when I plug in IPOD Touch, get message can't download pictures, no music library appears or icon. Any suggestions?

Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod/Ipad/Iphone, so I will try to find a solution to your problem.
Hard Reset: Hold down the Sleep/Wake and Home buttons for at least 10 seconds or until Apple logo appears
Make sure you have Itunes downloaded
Make sure Itunes is the latest version
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704

Can connect to appstore but not can't download songs or music albums

can connect to appstore but not can't download songs or music albums in mp3.

Sorry, but music tracks and other media contact are not available in Israel via an iTunes Store at this time. None of us here can say when Apple will be able to obtain the necessary licenses and feel it worthwhile to set up an iTunes Store for your country.
Regards.

I can not download my iTunes music on to my iPhone. When I try it says "Apple Mobil Device service is not started", I can not download my iTunes music on to my iPhone. When I try it says "Apple Mobil Device service is not started" ?

I can not download my iTunes music on to my iPhone. When I try it says "Apple Mobil Device service is not started" ?

I haven't seen this issue, but did run across this article....
http://support.apple.com/kb/TS1567

How do I have iTunes automatically download pre-orders?

Hello,
I selected "Automatically download pre-orders when available" under iTunes > Preferences > Store Preferences and yet the automatic download only happens if I re-open iTunes. If, for example, I open iTunes on Monday (and keep it running) and on Tuesday a TV show I have subscribed to becomes available, there is no automatic download. To download, I need to either manually click on iTunes > Store > Check for available downloads, or close and re-open iTunes. (Ironically, this is not necessary for podcasts, as one has the option to select Podcast Settings > Check for new episodes > Every hour).
Is there a solution for this?
Thanks,
Fidelio

Hey idw3,
Welcome to Apple Support Communities, and thanks for the question. Follow the instructions on this article to move your iTunes Media folder to an external hard drive:
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/HT1364
Regards,
David

HT4914 can i download all my music again back to my computer?

Can i download all my music back to my computer from Itunes Match?

Hello ekundayo95,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11 for Mac: Access all your music anytime, anywhere with iTunes Match
http://support.apple.com/kb/PH12284
Play or download songs from iCloud
You can play songs directly from iCloud, or you can download songs so you can play them when you’re not connected to the Internet.
If a song is available in iCloud, it has a Download button next to it.
To play the song, double-click it.
To download the song, click the Download button.
After you download a song to a computer, it remains in the computer’s iTunes library, even if you turn off iTunes Match.
Best of luck,
Mario

I can't download apps or music on my iphone4s. The loading blue circle keeps revolving but won't let me enter my password. Was working fine one day, then next it's not.

I can't download apps or music on my iphone4s. The loading blue circle keeps turning and it won't let me enter my password. Any suggestions? Was working fine one day then the next it's not.

Hey, I understand how ****** off you must be at getting bounced around . It most likely has something to do with some port being blocked by your internet service provider or on your router. http://support.apple.com/kb/TS3297 lists ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999 as ports that need to be open for you to connect to the itunes store. I would recommed contacting your isp and making sure that they are not blocking anything (in a nice unaccusing way, you never know, it might not be their fault), or if they can help you determine if your router is the cause. Before you do that you could also make an appointent with the genius bar at your apple retail store to make sure you can connect to the itunes store on their network, although if you can connect to wifi through safari, it probably is not related to the wifi hardware of your device.
As last ditch efforts, I would try updating your device http://support.apple.com/kb/HT4623 (I recommend backing-up your device http://support.apple.com/kb/HT1766 and any itunes purchases http://support.apple.com/kb/HT1848 just to be sure). If that doesn't work, I would restore it and set it up as a new device through itunes on a computer, that will wipe out any problem software and install the operating system as new, you can then test it to see if the issue was related to any software you had on it.
Let us know what you decide to do and if any suggestions helped. Good luck.

How can i download and install music on iphone 4s

please how can i download and install music on my iphone 4s
thank you.

Purchase music using the iTunes Store app on your iPhone.

Still can't cancel pre-order!!

Can I cancel a pre-order from my iPad ? I go to the iTunes Store ... Login ... There is nowhere at the bottom to cancel pre-orders. I even looked in purchased and recently purchased ... It's nowhere!! But if I search the item it says pre-ordered!!

As far as I know yo can only cancel pre-orders via a computer's iTunes : http://support.apple.com/kb/HT5714

Can't download pre-ordered music.

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